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Ensenada Resort

3.0 star property

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Photo gallery for Ensenada Resort

Exterior
Exterior
Exterior
Restaurant
Classic Quadruple Room | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
$82
includes taxes & fees
Oct 9 - Oct 10

Explore the area

View in a map
Carretera Punta Rucia, Villa Isabela, Puerto Plata, 57000
  • Place, La Ensenada Beach
    ‪9 min drive‬
  • Place, Punta Rucia Beach
    ‪13 min drive‬
  • Place, Parque Central De Punta Rucia
    ‪13 min drive‬

Room options

View all photos for Luxury Double or Twin Room

Luxury Double or Twin Room | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Luxury Double or Twin Room

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Standard Double or Twin Room

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Classic Quadruple Room

  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Triple Room

Junior Triple Room | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Junior Triple Room

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Luxury Quadruple Room

  • 344 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Ensenada Resort

3-star Villa Isabela hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a coffee shop/cafe and a children's pool are onsite. Housekeeping is available on request.
Ensenada Resort offers 20 air-conditioned accommodations with ceiling fans and blackout drapes/curtains. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. This Villa Isabela hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.
Ensenada Resort features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Complimentary uncovered self parking is available on site.

Ensenada Resort is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:00 AM.
Ensenada Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 10 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Ensenada Resort Hotel
Ensenada Resort Villa Isabela
Ensenada Resort Hotel Villa Isabela

Ensenada Resort Reviews

Reviews

6.0
Rating 10 - Excellent. 8 out of 23 reviews
Rating 8 - Good. 2 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 8 out of 23 reviews

5.8/10

Cleanliness

5.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Stayed 4 nights in May 2025

8/10 Good

Karen, Lodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good place and great customer service, but the roads to get to the property are not in good condition. Also the GPS information given by expedia is not correct.
Stayed 1 night in Mar 2025

10/10 Excellent

Narciso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service was amazing they were very accomodating.
Stayed 1 night in Mar 2025

6/10 Okay

virginia

Traveled with family
Liked: Staff & service
Thay need varied breakfast
Stayed 2 nights in Jan 2025

2/10 Terrible

Narisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i didn’t stay at this place when i arrived they said there was no power no electricity and no wifi
Stayed 1 night in Jan 2025

4/10 Poor

Nerida

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel should make radical changes if they want to keep on doing business because too many things needs to be improved, like to put garbage bags in the room, to put blankets, only fitted sheets and comforters in our rooms, we asked for them and they brought them later not dry yet. In the bathrooms not even a rug or towell floor, not shampoos just soap, the only thing that was a little better was the breakfast and the pool. Staff was friendly and try to do the best, but was not enough
Stayed 1 night in Jan 2025

6/10 Okay

Jacqueline

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Average

When we arrived at 330pm, we were told to come back rooms were not ready. Then when we came back we were given rooms where the table under the television were dirty with ketchup. The pool was dirty and restaurant was closed as well. If you want a place for a bed, this is it but you have to go out of the premises to eat.
Stayed 2 nights in Aug 2024

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIEVES. The photos posted are NOT the true image of this Hotel. I will show the truth of the condition this hotel is in. Save your money and your time this place is not worth a penny. Mold on the pillow's, ceiling fan was broken and not even bolted onto the ceiling correctly very unsafe. Shower curtain and rod on the floor, the hotel was notified about this to fix it and never showed up we took showers with it on the floor. No towels were ready when we checked in at 4pm we were told in one hour they would bring it to our room and at 8pm I personally had to go to the front desk to receive them myself. The toilet seat was broken and slides every time you would use the toilet. RATS and garbage/mattress thrown outside everywhere I will post photos. Power goes off all night long causing the A/C not to work. And to have the A/C on you have to place your hotel key in a slot in the room to turn it on. The hotel door lock did not even work. We booked for the weekend after the first night with the experience we had we asked for a refund for the remining days we still had booked we were told we would get a refund by the owner and still almost 2 weeks later we have NOT received any refund. The lady at the front desk was very kind she is the only positive thing I have to say about this Hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Olga, Paterson

Traveled with family
Disliked: Staff & service, property conditions & facilities
I feel like I was scammed by this Hotel. The room was dirty, the swimming pool didn’t have steps or a ladder to get in or out of the pool which is a safety hazard. The bathroom at check in was dirty with urine in the toilet. The shower glass had shampoo in the glass, the sink had toothpaste stains, the bed was made, but when we removed the sheets, it had pubic hair and stains in the bed. Horrible experience. I am disappointed on Expedia for having this Hotel listed on its choice of Hotels for this beautiful area of the Dominican Republic.
Stayed 3 nights in Jul 2024

8/10 Good

MOISES, Poinciana

Traveled with group, Traveled with family
The pleace need some love and care
Stayed 3 nights in Apr 2024

4/10 Poor

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs, ants and grasshoppers in my room. I got yelled because I accidentally left the room key in my room, as the room key is what keeps the AC on, my first day of breakfast, I was given breakfast as though there was a deficit of food. The soap looked used and was opened. The windows to the bathroom were broken What was good? The pool was nice, there is potential to hire more staff instead of expanding more of the property and building new buildings. Invest in improving the current property
Stayed 4 nights in Apr 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nos gustó mucho la playa en el área.
Stayed 2 nights in Mar 2024

4/10 Poor

Eduvigis

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom wasn’t clean, the pool was dirty too I can’t even use it. The property needs more attention specially with cleanliness.
Stayed 1 night in Aug 2023

10/10 Excellent

Yocasta

Traveled with family
Limpio, tranquilo, amables, seguro. Todo muy bien
Stayed 1 night in Apr 2023

2/10 Terrible

Ana

Disliked: Staff & service, amenities, property conditions & facilities

2/10 Terrible

Ana

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The propriety is terrible no sheets the bathroom y duty , the breakfast y terrible only old bread y focking deasster am not recommended for people

10/10 Excellent

Dennis O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly cozy atmosphere, great staff, make you feel comfortable
Stayed 2 nights in Oct 2022

2/10 Terrible

Bernardo

They don't know orbitz
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo
Stayed 1 night in Feb 2025

2/10 Terrible

Jordi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sin servicio y cocina muy sucia. Comida caducada. Decidimos desayunar fuera para no intoxicarnos
Stayed 1 night in Jan 2025

10/10 Excellent

rafael

Stayed 1 night in Dec 2024

10/10 Excellent

Luz Anabel

Liked: Cleanliness
Stayed 1 night in Sep 2023