A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Hotel Santo Domingo offers 25 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 32-inch LCD televisions come with satellite channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Santo Domingo is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free uncovered self parking on site
Limited onsite parking
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with satellite channels
More
Air conditioning
Iron/ironing board on request
LED lighting
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
Property is also known as
Hotel Santo Domingo Hotel
Hotel Santo Domingo Villahermosa
Hotel Santo Domingo Hotel Villahermosa
Hotel Santo Domingo Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 83 out of 153 reviews" "
10 - Excellent
83
Rating 8 - Good. 34 out of 153 reviews" "
8 - Good
34
Rating 6 - Okay. 17 out of 153 reviews" "
6 - Okay
17
Rating 4 - Poor. 10 out of 153 reviews" "
4 - Poor
10
Rating 2 - Terrible. 9 out of 153 reviews" "
2 - Terrible
9
8.6/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Luis, Vaughan
Aug 13, 2024
Disliked: Property conditions & facilities
The property is located in Downtown Villahermosa. We arrived late and we struggle to find the entrance. The parking lot was closed, too. Until we found a ring bell on the wall, someone from the front desk came out to open the gate.