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Hotel & Suites Real del Lago

3.5 star property

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Photo gallery for Hotel & Suites Real del Lago

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Down comforters, pillowtop beds, in-room safe, desk
Bar (on property)
Aerial view
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Pet friendly
  • Parking included
  • Laundry

Explore the area

Map
Sindicato De Salubridad 209, Col. Lopez Mateos, Villahermosa, TAB, 86040
  • Jose Narciso Rovirosa Museum of Natural History
    ‪6 min walk‬
  • La Venta Museum-Park
    ‪7 min walk‬
  • Tomas Garrido Canabal Park
    ‪8 min walk‬
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom, City View

Standard Double Room, 1 Bedroom, City View | Down comforters, pillowtop beds, in-room safe, desk

Standard Double Room, 1 Bedroom, City View

  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, City View

Down comforters, pillowtop beds, in-room safe, desk

Junior Double Room, City View

  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, 1 Bedroom, City View

Down comforters, pillowtop beds, in-room safe, desk

Premier Double Room, 1 Bedroom, City View

  • 441 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Down comforters, pillowtop beds, in-room safe, desk

Family Suite, 2 Bedrooms

  • 592 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Property amenity

Olmeca Plaza Urban Express

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (1002)
The price is $37
per night
$45 total
includes taxes & fees
Feb 28 - Mar 1
Olmeca Plaza Urban Express

About this property

Hotel & Suites Real del Lago

3.5-star Villahermosa hotel walkable to La Venta Museum-Park
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
Hotel & Suites Real del Lago offers 75 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 1055 square feet (98 square meters) include a conference center. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel & Suites Real del Lago is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Floresta - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free 24-hour offsite parking
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • floresta

Things to do

  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,055 square feet of space)
  • Meeting room

Outdoors

  • In a regional park
  • On a lake
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 1992
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 500 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet, per night, plus a one-time cleaning fee of MXN 300 and a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 150 per pet, per night plus MXN 300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 150.0 per night
  • Bed sheets fee: MXN 1000 per bed, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Real del Lago
Hotel Real del Lago Villahermosa
Real del Lago
Real del Lago Villahermosa
Hotel Real Lago Villahermosa
Hotel Real Lago
Real Lago Villahermosa
Hotel & Suites Real Del Lago Villahermosa
Hotel Suites Real del Lago
& Suites Real Del Lago
Hotel & Suites Real del Lago Hotel
Hotel & Suites Real del Lago Villahermosa
Hotel & Suites Real del Lago Hotel Villahermosa

Hotel & Suites Real del Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 362 reviews
Rating 8 - Good. 110 out of 362 reviews
Rating 6 - Okay. 37 out of 362 reviews
Rating 4 - Poor. 16 out of 362 reviews
Rating 2 - Terrible. 14 out of 362 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chanhthachone

Liked: Cleanliness, staff & service, room comfort
No frills hotel
The room was huge and has just the essentials. I appreciate the A/C because it was really hot in August. There's a rooftop pool too,. Perfect location, just minutes from everything and two overpass bridges in walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

david

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Can’t complain the hotel was very nice and clean, bed was comfortable. Only thing I would add is towels only one towel and more blankets for the bed.
Stayed 1 night in May 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were comfortable and the staff pleasant.
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is situation close to very busy highways. Walking is the area of the hotel is difficult and unsafe.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service
Property in poor condition and lots of deferred maintenance
Stayed 3 nights in Dec 2023

10/10 Excellent

Marco Aurelio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy seguro y tranquilo. Excelente atención del personal. Rápido check in.
Stayed 3 nights in Nov 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare in Villa
Floor, bed sheets dirty, desk had wet stain, bathroom wall by trash can had pupu stain. AC did not work properly, pillow cover had a grease stain like from someone’s hair. I did ask for another room in the front desk told me they had to talk to the supervisor first and then they move me to another room. Guess what? Mole was on the ceiling bathroom. The toilet tank had a crack. Both rooms didn’t have hand towels and they only give one towel per room. Worst hotel ever. No fridge, no ice. It was a nightmare for me. Staff use the same elevator and they go first 🙄 small parking lot and someone scratched my car. From desk lady Veronica needs another job
Stayed 4 nights in May 2023

10/10 Excellent

Marthe Angelica

Stayed 1 night in Apr 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for the price Rooftop swimming pool, fresh water added every morning The is average, however I am not Mexican food entusiasta
Stayed 6 nights in Mar 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2022

8/10 Good

Milton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Sep 2022

8/10 Good

Miguel, Calgary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, I wish they had more Irons for the rooms, there is a Walmart close enough, oh and they were fixing the stairs which meant hammers from 7 am to 7 pm
Stayed 4 nights in Jul 2022

8/10 Good

Kiril

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The Hotel was of very good quality and we slept comfortably, the only thing was that there was a problem with my booking probably due to Hotels.com fault as I couldn’t find my booking in the app. And I have received the confirmation email and already payed for the stay .
Stayed 1 night in Nov 2021

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the rooftop
A large, comfortable room. The rooftop pool was a great place to hang out.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money paid. Service was beyond expected
Stayed 2 nights in Dec 2019

4/10 Poor

Alba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overrated
This place is way overrated, the towels were horrendous, more like rags than a towel, i asked for a third towel and the staff denied it because I already had 2 in my room. We were never able to connect to wifi, the “pool” is 3 feet deep.
Stayed 1 night in Jul 2019

10/10 Excellent

ROLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Rooms were clean and comfortable. Pool area was very nice. Parking was small.
Stayed 1 night in Jul 2017

2/10 Terrible

Viola, London

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid!
We were trying to change the date if reservation. Contaced Expedia from Mexico just to find out that non of their staff spoke English and Expedia customer service lady couldn't help. We arrived late. The guy at the reception desk couldn't be leas bothered , he also said that the reservation was for the next day which clearly wasn't the case on my confirmation email. After signing a paper for 300 Pessos for remote control we wondered of to our room. The hotel is dated and def would do with refurbishment. Next morning we decided to give their breakfast a go. We have been told is 100 Pessos a head but when we received the bill it was 125p/p. Not a big deal but when we were trying to explain why we were upset the guy at the reception said that's only 50 pesso extra...! Again, not the point! Not once member of front seat said hello to us. But other members of staff were friendly. We left one night earlier without even asking for our money back. We would not recommend this hotel to anyone!

8/10 Good

Nate, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - close to university
I stayed here for a conference that was being held at the UJAT. The location was perfect for me - just a ten minute walk to the conference hall. It's also close to WalMart and a restaurant called VIPS which wasn't too bad, kinda pricey. There's really not much else around the hotel - but cab fare was much cheaper than I expected ($1-$3 a ride) so this was a nice, quiet location for me. The service, room, and pool were excellent. Would recommend.

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lenis beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

0265 Tomas

Excelente
Stayed 3 nights in Nov 2024

10/10 Excellent

CARLOS ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Un espacio muy tranquilo
Stayed 1 night in Nov 2024