*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and a meeting room.
A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1055 square feet (98 square meters) include a conference center. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel & Suites Real del Lago is a smoke-free property.
- Picnic area
- Number of outdoor pools - 1
- Water dispenser
- Elevator
- Rooftop terrace
- Number of bars/lounges - 1
- 24-hour front desk
- Conference space
- Uncovered parking
- Secured parking
- Tours/ticket assistance
- Year Built - 1992
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Free wired internet
- Smoke-free property
- Computer station
- Wheelchair accessible
- Food and water bowls
- Safe-deposit box at front desk
- Conference space size (meters) - 98
- Distance from property (ft) 3
- Area shuttle (surcharge)
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Free RV, bus, truck parking
- Distance from property (meters) 1
- Free parking nearby
- Lot hours - 24 hours
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Concierge services
- Conference space size (feet) - 1055
- Conference center
- Reception hall
- Parking (limited spaces)
- Total number of rooms - 75
- Television in common areas
- Number of floors - 6
- Number of buildings/towers - 2
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Laundry facilities
Room Amenities
Hotel & Suites Real del Lago offers 75 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Air conditioning
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Free local calls
- Private bathroom
- Free toiletries
- In-room safe
- Desk
- Iron/ironing board (on request)
- Turndown service
- Premium TV channels
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Flat-panel TV
- HDTV
- Free WiFi
- Free wired internet
- Dial-up Internet access (surcharge)
- Down comforter
- Pillowtop mattress
- TV size: 32
- TV size measurement: inch
- Towels provided
- Number of bathrooms - 1
- Number of beds 2
- Laptop-friendly workspace
- Lever door handles
- Wardrobe or closet
Parking
Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Floresta - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Visual alarms in hallways
- Handrails in stairways
- Wheelchair accessible parking
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours nearby
- Casino nearby
- Golfing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Administrative fee: MXN 879.28 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 100 to 300 for adults, and MXN 100 to 300 for children
- Pet deposit: MXN 500 per stay
- Pet fee: MXN 300 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: MXN 150.0 per night
- Bed sheets fee: MXN 1000 per bed, per stay (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 10:00 PM
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Restricted number of spaces per unit
Number of spaces per unit - 2
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Pets allowed in specific rooms only
Security system
Property does not follow sanitization practices of any association
Staffed front desk
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Minimum guest age is 18
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for MXN 150.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 500 per stay
- Dogs and cats only
- 2 total (up to 33 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 8:00 AM to 8:00 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Hotel Real del Lago
- Hotel Real del Lago Villahermosa
- Real del Lago
- Real del Lago Villahermosa
- Hotel Real Lago Villahermosa
- Hotel Real Lago
- Real Lago Villahermosa
- Hotel & Suites Real Del Lago Villahermosa
- Hotel Suites Real del Lago
- & Suites Real Del Lago
- Hotel & Suites Real del Lago Hotel
- Hotel & Suites Real del Lago Villahermosa
- Hotel & Suites Real del Lago Hotel Villahermosa
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
