In addition to a full-service spa, Viva Villahermosa features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.
Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, spa services, and gift shops/newsstands. Onsite self parking is complimentary.
Viva Villahermosa is a smoke-free property.
Viva Villahermosa offers 179 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Free self parking
Available in all rooms: Wireless internet access
Available in some public areas: Free WiFi
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
La Hacienda - This restaurant specializes in Regional cuisine.
Lobby Bar Cantaritos - Onsite bar. Open daily.
La Cantina - Onsite bar. Open select days.
Room service (during limited hours) is available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is 1 PM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 10
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 24 hours
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.