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Hotel Termales Del Ruiz

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Termales Del Ruiz

2 outdoor pools
Premium Cabin | Terrace/patio
Exterior
Junior Room | In-room safe, soundproofing, free WiFi, bed sheets
Junior Room | Bathroom | Shower, hair dryer

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
Paraje De Termales, Nevado del Ruiz Parque Nacional, Villamaria, Caldas, 176007
  • Otono Thermal Springs
    27 min drive
  • Tierra Viva Thermal Springs
    29 min drive
  • Nevado del Ruiz
    55 min drive
  • Manizales (MZL-La Nubia)
    143 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Cabin

Premium Cabin | In-room safe, soundproofing, free WiFi, bed sheets

Premium Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | In-room safe, soundproofing, free WiFi, bed sheets

Presidential Room

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Room

Junior Room | In-room safe, soundproofing, free WiFi, bed sheets

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Senior Room

Senior Room | In-room safe, soundproofing, free WiFi, bed sheets

Senior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard

In-room safe, soundproofing, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Single Room Standard

In-room safe, soundproofing, free WiFi, bed sheets

Single Room Standard

  • Sleeps 1

Similar properties

Hot springs

Termales del Otoño

Pool
Breakfast included
Spa
Parking included
4.1 out of 5, Very Good, (535)
The price is $160
per night
$160 total
includes taxes & fees
Dec 7 - Dec 8
Termales del Otoño

About this property

Hotel Termales Del Ruiz

3-star Villamaria hotel with 2 outdoor pools
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Termales Del Ruiz offers 20 accommodations with safes. Smart televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site.
Hotel Termales Del Ruiz features 2 outdoor swimming pools. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Villamaria hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Room service

More

  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Termales Ruiz Villamaria
Hotel Termales Ruiz
Termales Ruiz Villamaria
Termales Ruiz
Hotel Termales Del Ruiz Hotel
Hotel Termales Del Ruiz Villamaria
Hotel Termales Del Ruiz Hotel Villamaria

Hotel Termales Del Ruiz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 65 reviews" "
Rating 8 - Good. 16 out of 65 reviews" "
Rating 6 - Okay. 5 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 3 out of 65 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a jewel. The hotel is a hidden paradise in the Colombian Parque Nacional Los Nevados. Thank you to all the staff for such making our trip so pleasant and wonderful.
Stayed 1 night in Aug 2024

8/10 Good

SANDRA

Traveled with family
Liked: Staff & service, amenities
The rooms are very cold need more cleaning.
Stayed 1 night in Jul 2024

10/10 Excellent

Aylin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place.. Great staff and service. A bit difficult to access due part of the road conditions.
Stayed 1 night in Jun 2024

10/10 Excellent

JAIME, Greer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Dayrin

Stayed 1 night in Jun 2024

6/10 Okay

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent but there was not much to choose from.
Stayed 2 nights in Jun 2024

4/10 Poor

William

Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the exclusivetivity
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to disconnect and get closer to nature. The best part was feeding the hummingbirds. The hot spring soaking in the various pools was also nice.
Stayed 3 nights in Apr 2024

8/10 Good

Anderson

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. The property was beautiful and the amenities were great. My only gripes with our stay was at night it was super hot and was not able to regulate the temperature. Wish were were able to open a window but they were sealed. Other than that our stay was perfect and the staff is super nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place.
Stayed 1 night in Mar 2024

2/10 Terrible

Douglas

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Leonard

Hummingbird is awesome. Many species. Surroundings are sublime
Stayed 2 nights in Jan 2024

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, I definitely will repeat this plan again
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, from well trained/kind personnel to the natural surroundings!
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Max, Manizales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool location. A bit difficult to access but such a different experience from the norm.
Stayed 1 night in Sep 2018

10/10 Excellent

Damilice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to relax after birding Los Nevados
I've been wanting to say at this place for a long time. It's great for birdwatchers given the location, and especially nice to have a retreat at the end of a day of birding in the cold. The restaurant menu could use a little more variety but everyone was very helpful and pleasant. Since the staff knew we were there for birds, they made sure to put bananas out for the tanagers.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the grid, high above Manizales.
The property itself is set in a stunning location, the hotel is in great condition, the room was comfortable and the thermal pool was very enjoyable. There are two routes to get there from Manizales, and each takes about an hour and 20 minutes. I'd recommend the highway route (as opposed to the route from Gallinazo). It's a bit further, but the road is better and the landscape is breathtaking. While breakfast was good, dinner was disappointing, unfortunately. Also, we'd have loved a lounge area with maybe some couches, books and a fireplace to relax in in the evening. There are three dining areas, perhaps one of them could be turned into this kind of room. All in all, a good stay and I would stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing mountain lodge, simple and rejuvinating
Excellent natural relaxation in a rustic mountaineer-style lodge with history paralleling the nearby Nevado de Ruiz. The building is well preserved, and the food is good but with reason there is a limited menu at this remote place 4000m high above the city of Manizales. The main attraction of course is are the hot springs that keep a pool circulating with hot sulfuric water. The landscaping is beatufil and there is a waterfall that cuts through the area and the views are breathtaking, although much of the time you are in literally in the clouds. The thunderstorms are unbelievable (whether you like them or not!). The unfortunate part was that we paid for three people even though we were two. That is because the only option available on this site was a ´3-person room´. When we arrived the host was reviewing the screen and apparently confused by the price we were quoted via hotels com, which was more than the two-person rate. The lodge atmosphere can be noisy calling for early rising so it all evens out I guess.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place !!! Incredible view !!

10/10 Excellent

Hilda B

Stayed 2 nights in Aug 2024

4/10 Poor

olga

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Como en ninguna otra experiencia: mala sensación
1-IMPORTANTE revisar la ruta para llegar, hay 2 rutas: la PELIGORSA y la adecuada (por el ocho). 2- El check in no fue agradable, ni servicial, ni flexible; fue muy tajante y sobre todo NULA escucha al húesped. 3- Nos ofrecimos a dar medicamento a otro huesped porque NO cuentan con BOTIQUIN para el mal de altura. 3. El lugar es lindo, no creo que valga la pena el costo, sólo por la experiencia de los colibrís. 4. Nuestra habitación fue la Junior aunque, requerimos cambio ya que la chimenea de leña se apagaba y ahogaba la habitación con los propios gases. Ocurrió por 2 motivos: falta de capacitación al personal y porque se apagaba sola en menos de 15 mins. Tenemos video de cómo es que se apagaba sola y los gases quedaban dentro de la habitación, por lo que no nos sentíamos seguros para dormir. Nos tomó mas de 1 hr y media para solicitar la diferencia del costo de la hab. en efectivo (por una hab. más sencilla) La Srita. de recepción nos comentó que el reembolso sería bajo nuestro seguimiento con el banco y con una espera aproximada de 3-4 meses. Se logró conversar con la Responsable de Reserva quien facilitó el proceso de devolución correspondiente en efectivo. 4- Después de la llamada con Reservas, la Srtia. nos ofreció la cena gratis por el inconveniente pero al día siguiente nos comentó que el gerente estaba cobrando a nosotros la cena o sino ella correría con la cuenta. La filosofía del hotel NO nos pareció para nada hospitalario, INTEGRO, ni orientado al cliente.
Stayed 1 night in Jul 2024

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel/ no recomiendo hacerlo por hoteles.com
Instalaciones perfectas para encontrarse con la naturaleza pero tuvimos Inconvenientes con la reservas reserva realizada. No cumplía con lo solicitado cuando reservamos.
Stayed 1 night in Jul 2024