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Hotel CasaEstablo by DOT Boutique

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel CasaEstablo by DOT Boutique

Front of property
Front of property
Exterior
Restaurant
Reception

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Pool

Explore the area

Map
Camino Pucón-Villarrica Km 6, Pucón, Araucania, 4920000
  • Lake Villarrica
    15 min walk
  • Museo Mapuche Pucon
    7 min drive
  • Santa Clara Monastery
    8 min drive
  • Pucon (ZPC)
    12 min drive

Room options

View all photos for Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Double or Twin Room, Lake View

  • 430 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Superior With Lake View

1 bedroom, premium bedding, pillowtop beds, minibar

Double Room Superior With Lake View

  • Lake view
  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Queen Bed(s)

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Front of property

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About this property

Hotel CasaEstablo by DOT Boutique

3.5-star Pucón hotel close to Lake Villarrica
An outdoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a sauna, a coffee shop/cafe, and concierge services are onsite.
Hotel CasaEstablo by DOT Boutique offers 10 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Plasma televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Hotel CasaEstablo by DOT Boutique features an outdoor pool and a sauna. The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel CasaEstablo by DOT Boutique is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80.00 per vehicle (one way)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Boutique CasaEstablo
Boutique CasaEstablo Pucon
Hotel Boutique CasaEstablo
Hotel Boutique CasaEstablo Pucon
Casaestablo By Dot Pucon
Hotel Boutique CasaEstablo
Hotel Boutique CasaEstablo by DON
Hotel CasaEstablo by DOT Boutique Hotel
Hotel CasaEstablo by DOT Boutique Pucón
Hotel CasaEstablo by DOT Boutique Hotel Pucón

Hotel CasaEstablo by DOT Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 48 out of 62 reviews" "
Rating 8 - Good. 11 out of 62 reviews" "
Rating 6 - Okay. 2 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 0 out of 62 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pirkko

Stayed 2 nights in Apr 2024

10/10 Excellent

Edward, Stevenson Ranch

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service and attention to detail by the owner and staff. Amazing continental breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

Marcela, destin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Mar 2024

10/10 Excellent

kevin, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family owned property is excellent, the great pyrennes dog meets you at the door, very friendly the family owners are friendly and professional, it’s a few miles outside Pucon and the driveway is steep, lake view fabulous, good breakfast, really enjoyed our stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities, room comfort
CasaEstablo- room with a VIEW. Warm and welcoming.
The CasaEstablo was incredible. The room was clean, comfortable, and beautiful. I cannot understate the view. It is jaw dropping. The grounds are picturesque and the staff are all welcoming, accommodating, and friendly. There is a great complimentary breakfast and the location is 10 minutes to the center of Pucón by car. I would absolutely stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gladys, Everett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery is beautiful! Great breakfast and hospitality.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ernesto

Stayed 1 night in Oct 2023

10/10 Excellent

jorge, SANTIAGO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2023

8/10 Good

Maria Paula

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great Location with amazing view!
Stayed 2 nights in May 2023

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Majid

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Exceptional staff. Far from restaurant. Beds are not very comfortable and one very small pillow. Break fast not so great, very basic.
Stayed 1 night in Feb 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accommodation, friendly staff
Super accommodation, great sized room. We were there over a week so the room size was important. Seating on the terrace overlooking the lake and by the pool in the sun. Very friendly staff.
Stayed 14 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, comfortable accommodation near Pucon
Beautiful property with a nice swimming pool and sauna. Very relaxing location, quiet and situated on a hillside with rooms having a wonderful view of the lake. Room was spacious and clean, lobby was cosy. Breakfast was okay, nothing particularly special about it, but decent. It's a short drive from Pucon (~5-10 minutes), where you have a lot of restaurant options. Would stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious clean rooms with a very homely atmosphere. Alexandra was a complete gem with her help of local activities and attention to detail. The only reason that an excellent rating wasn't given was that I found the attitude of the chef somewhat off putting and unfortunately it marred my overall opinion. Without that experience I would most definitely have given an excellent rating, slightly out of Pucon so you would need a vehicle if you are staying here.

10/10 Excellent

Tanner, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing boutique hotel, with tons of charm
The staff is great, the rooms are new and clean, the view is amazing! Located just 5 minutes out of town from Pucon, this gem provides quietness from town that is desired on a romantic getaway or just peace and relaxation. They have a gorgeous dog named Rocko (Bernese Mountain dog) who gives the hotel an amzing feel, he is so friendly and loves to be petted and loved- made our stay even better getting to hang out with him around the property. We love this place, and would highly recommend to all who love boutique hotels. If you can try and stay on Saturday nights, they have a BBQ and it was the best meal we had for our entire stay in Chile (2 weeks). The Cooks name was Javier and it was a dining delight !!!

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito gostoso de ficar, com uma equipe familiar atenciosa e muito prestativa. Foram muito acolhedores! Recomendo alugar um carro, pois a localização é um pouco difícil de acessar se você estiver a pé. Ela fica no alto de uma colina, e há um onibus local que te deixa lá embaixo, porém você precisa subir à pé e é bastante cansativo. Mas compensa pois a vista do quarto é incrível! O café da manhã também foi bem suficiente, adoramos e recomendamos para todos!
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hospedagem fria e sem empatia
Localização com bela vista, café da manhã fraco estilo pandemia e repetitivo, quarto grande onde caberiam camas melhores e maiores. Ficamos num com camas de solteiro minúsculas, dormimos mal com receio de cair da cama. Acesso aos quartos por escada e você tem que se virar sozinho com as bagagens. Atendimento sem preocupação de serem atenciosos. Deveriam melhorar muito.
Stayed 3 nights in Aug 2024

6/10 Okay

Gabriela S

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Transportes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
El hotel es maravilloso, la atención muy buena, las habitaciones cómodas y cuentan con buena calefacción, la vista al lago sin duda lo mejor.
Stayed 1 night in Nov 2023

8/10 Good

Eduardo, Cajamar

Traveled with partner
Liked: Cleanliness, staff & service
Equipe muito atenciosa. Quarto amplo, limpo, confortável e com uma linda vista. Café da manhã muito gostoso. Para ser ainda melhor precisaria ter um isolamento acústico melhor - se escuta muito os quartos ao lado e acima. A localização é boa, mas fica a 6 km do centro de Pucon, onde acaba-se fazendo tudo.
Stayed 5 nights in Oct 2023

10/10 Excellent

Alceu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
A minha estada no hotel foi excelente. A vista do lago é belíssima. Fiz a reserva de maneira errada para um quarto com uma cama king, eles prontamente ajudar para separar em 2 camas de solteiro.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es realmente espectacular. Es atendido por sus propios dueños, quienes son muy amorodos. Pieza y baño grandes y lindas. Con vista al lago villarica. El desayuno es delicioso. Seguro que volvere

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómoda estadía. Lugar tranquilo. Recepción de sus dueños. Desayuno bueno Habitación muy linda y buena vista. Todo limpio
Stayed 2 nights in Feb 2023