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Hotel Cumbres de Pucón

3.0 star property

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DOBLE PRIMER PISO | Premium bedding, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Colo Colo 540, Pucón, de la Araucania, 4920460
  • Los Pozones
    ‪9 min walk‬
  • Museo Mapuche Pucon
    ‪10 min walk‬
  • La Poza
    ‪12 min walk‬
  • Pucon (ZPC)
    ‪8 min drive‬

Room options

View all photos for CUADRUPLE TERCER PISO SIN BALCON

CUADRUPLE TERCER PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

CUADRUPLE TERCER PISO SIN BALCON

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for DOBLE PRIMER PISO

DOBLE PRIMER PISO | Premium bedding, in-room safe, individually decorated

DOBLE PRIMER PISO

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for MATRIMONIAL ECONOMICA PEQUEÑA

MATRIMONIAL ECONOMICA PEQUEÑA | Premium bedding, in-room safe, individually decorated

MATRIMONIAL ECONOMICA PEQUEÑA

  • Sleeps 2
  • 1 Double Bed

View all photos for DOBLE SEGUNDO PISO CON BALCON

Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO CON BALCON

  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE SUPERIOR TERCER PISO

DOBLE SUPERIOR TERCER PISO | Premium bedding, in-room safe, individually decorated

DOBLE SUPERIOR TERCER PISO

  • Sleeps 2
  • 1 King Bed and 1 Twin Futon

View all photos for TRIPLE TERCER PISO SIN BALCON

TRIPLE TERCER PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

TRIPLE TERCER PISO SIN BALCON

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

DOBLE SEGUNDO PISO CON BALCON COMPARTIDO | Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE SEGUNDO PISO SIN BALCON

DOBLE SEGUNDO PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO SIN BALCON

  • Sleeps 2
  • 1 King Bed

View all photos for TRIPLE TERCER PISO CON BALCON

TRIPLE TERCER PISO CON BALCON | Premium bedding, in-room safe, individually decorated

TRIPLE TERCER PISO CON BALCON

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Hotel Cumbres de Pucón

3-star Pucón hotel with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and concierge services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Cumbres de Pucón offers 30 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature premium bedding. 24-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Pucón hotel provides complimentary wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Pucón hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Cumbres de Pucón is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:30 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Front entrance ramp
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 24-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 49.00 per person (roundtrip)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from December 20 to March 05
Pool access available from 10 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Cumbres Pucón Pucon
Hotel Cumbres Pucón
Hotel Cumbres de Pucón Hotel
Hotel Cumbres de Pucón Pucón
Hotel Cumbres de Pucón Hotel Pucón

Hotel Cumbres de Pucón Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 6 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for exploring Pucon.
The hotel is a few blocks from downtown. We had the luck of checking the room before booking, and so discovered the small room is really small. We paid extra for a room with balcony which was very nice (and normal size!). No elevator. Parking around the street.
Stayed 2 nights in Oct 2024

4/10 Poor

Hugo

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay but....
Everything is good but the wifi , they should work on the wifi, is terrible.
Stayed 4 nights in Jun 2023

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Located two blocks away from the main street, hotel offers luggage hold. Rooms were exceptionally clean, delicious buffet breakfast included. Highly recommended.
Stayed 1 night in Nov 2022

10/10 Excellent

Bea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La petite chambre economique a la taille d un placard mais est propre bien décorée au calme
Stayed 1 night in Aug 2024

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Stayed 1 night in Jul 2024

6/10 Okay

Alvaro

Liked: Property conditions & facilities
Buena ubicación, problema de estacionamiento
Hotel bien ubicado con instalaciones nuevas. El estacionamiento está fuera del hotel y cuando fuimos estaba lleno y tuvimos que estacionar fuera. Desayuno simple.
Stayed 2 nights in Jan 2024

10/10 Excellent

Valéria paula S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Muito conveniente
Já fiquei nesse hotel várias vezes. É conveniente, limpo e silencioso. O quarto que fiquei todas as vezes é bem pequeno e não havia nem espaço para deixar a mala. Entretanto, como sempre viajo a negócios, só preciso de um local aconchegante para tomar um banho e dormir. O café da manhã é bom. Tem café e chá cortesia disponíveis o dia todo.
Stayed 5 nights in Oct 2023

6/10 Okay

MARCELLA

Traveled with family and small children
Liked: Cleanliness, staff & service
Os funcionários são extremamente solícitos e educados, porém as instalações deixam a desejar (teto mal pintado com uma aparência de mofo em alguns pontos, roupa de cama com aparência de velhas), café da manhã ok, boa localização!
Stayed 1 night in Aug 2023

10/10 Excellent

Didietsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Muy bien atendidos, el personal muy amable y cariñosos sin duda recomendable para todos
Stayed 4 nights in Feb 2023

8/10 Good

Amarildo

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Quarto muito pequeno
Hotel organizado, bom café da manhã, boa limpeza, organização e localização. No entanto, ficamos decepcionados com o tamanho dos quartos, que praticamente cabia só a cama, sem espaço para circulação de duas pessoas.
Stayed 2 nights in Jan 2023

8/10 Good

ROBSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Clayde

Stayed 1 night in Jan 2023

4/10 Poor

Lourdes

Disliked: Property conditions & facilities
A

6/10 Okay

Julián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, con detalles por corregir
El hotel es nuevo y con buena infraestructura, personal amable y precios muy acordes a lo ofrecido. Mi problema es que por segunda vez que viajo, la calefacción NO funciona, considerando que cuentan con un sistema de aire acondicionado recién instalado. Solo gracias a la amabilidad de la recepcionista pasamos una mejor noche, pero no se pueden dar el lujo de no tener un sistema de calefacción acorde al destino.
Stayed 1 night in Oct 2022

10/10 Excellent

TACIANE MENDES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só ouve um problema entre a hotéis.com e o hotel cumbres, no qual a reserva não entrou p eles no dia que reservei. Então eles nos mandaram p um outro hotel que foi muito bom. Eles foram ótimos. Tudo maravilhoso. Somente esse probleminha de comunicação que pode até não ser culpa deles e sim da hotéis.com
Stayed 3 nights in Mar 2020

10/10 Excellent

Anke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
The hotel is very comfortable in the centre of Pucon but just outside the restaurant area so no sound at all. Safe area. Very comfi, big beds, good shower. Breakfast is excellent and service great. Very helpful with booking tours and advising about the area. All in all very good value for money. The only thing we didn't particularly like is that we had to move rooms for our third night.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin ascensor y estábamos en tercer piso muchas escalerad
Stayed 2 nights in Mar 2020

6/10 Okay

Heta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy and too hot
The economy room was very tiny. In summer the room is very hot and there is no air conditioning. In addition it was impossible to keep window open at night because there was a bar or restaurant just outside our window and even with the window closed it was very loud until 3 in the morning.
Stayed 1 night in Jan 2020

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recomendado
Mejor de los esperado, con mis papás quedamos bien contentos y satisfechos tanto por la atención como por la estadía en sí misma. Gracias por todo!
Stayed 1 night in Jan 2020

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor y rico desayuno
Hotel acogedor con amplios espacios, rico desayuno y rico desayuno buffet
Stayed 3 nights in Dec 2019

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
custo benefício honesto
custo benefício bom, hotel relativamente novo, café da manhã bom, decoração remete ao local, precisa melhorar o estacionamento, colocar frigobar, ar condicionado, e se aterem a privacidade da sacada que é conjugada
Stayed 1 night in Jan 2019