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Hotel Malalhue

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Malalhue

Lobby lounge
Bar (on property)
Front of property
Interior
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Pool
    Pool

Explore the area

Map
Camino Internacional #1615, Pucón, Araucania, 4920051
  • Cascadas de Rio Turbio
    4 min walk
  • Feria Artesanal
    20 min walk
  • Río Liucura Valley
    3 min drive
  • Pucon (ZPC)
    6 min drive

Room options

Standard Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room with 3 single beds

Triple Room with 3 single beds | In-room safe, free cribs/infant beds, free WiFi

Triple Room with 3 single beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, free cribs/infant beds, free WiFi

Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, free cribs/infant beds, free WiFi

Superior Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Triple room with 1 double and 1 single bed

Triple room with 1 double and 1 single bed | In-room safe, free cribs/infant beds, free WiFi

Triple room with 1 double and 1 single bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room with 1 double bed

Standard Room with 1 double bed | In-room safe, free cribs/infant beds, free WiFi

Standard Room with 1 double bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Malalhue

3.5-star Pucón hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, dry cleaning, and laundry facilities.
Hotel Malalhue offers 24 accommodations with safes and hair dryers. Cable television is provided.

Bathrooms include shower/tub combinations. This Pucón hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Pucón hotel also offers an outdoor pool, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel Malalhue is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Hotel Malalhue has a restaurant on site.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 7:30 AM to 11 PM

Property is also known as

Hotel Malalhue Pucon
Hotel Malalhue
Malalhue Pucon
Malalhue
Hotel Malalhue Hotel
Hotel Malalhue Pucón
Hotel Malalhue Hotel Pucón

Hotel Malalhue Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 46 reviews" "
Rating 8 - Good. 19 out of 46 reviews" "
Rating 6 - Okay. 6 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 2 out of 46 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and pool, staff very helpful
Stayed 3 nights in Jan 2020

10/10 Excellent

ABRAHAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice cosy hotel
It was quite nice, they waited for us as we couldn’t cross the border to Argentina, the room spacious and very comfortable, breakfast is fair, free parking and nice pool
Stayed 1 night in Dec 2019

2/10 Terrible

Sammy, VANCOUVER, canada

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Poor wifi signal, can not surf the internet, book a triple room for family of 3. End up with a temporary roll away single bed. Very small room, not even enough towels. NOT RECOMMENDED!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, amazing stay!!!!
Amazing service, charming hotel, fabulous breakfast!!!! The Hotel Malalhue has it all. Greeted professionally and with great efficiency at the front desk, and shown to my room after a long travel day set the stage for a wonderful night's sleep. Breakfast was another treat - I can't say enough good things about this hotel!!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice, cozy hotel. Mediocre breakfast.
The hotel is pretty nice. Its a cozy place. The breakfast is mediocre.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great looking property, tastefully deocorated. Great breakfast, fast WiFi, attentive staff, excellent value. Very cosy and yet memorable stay mostly due to impressive building. Pool a bit cloudy.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Wifi connectivity was extremely poor, slow speed and often down for hours at a time.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating & Charming Hotel
This little hotel had all we needed for a one night stay. The beds were very comfortable and they were able to get us a room last minute. Check in was very fast. Breakfast was included and was delicious. Pucon is a great town and this hotel is a short walk or cab ride away.

8/10 Good

David and Patri, Somerset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, rustic, beautifully decorated hotel.
We were very comfortable in this hotel. It is situated in the International road that has easy access to the main roads connecting areas of interest and other towns. It is also the road that takes you to Pucon town centre, so if you rent a car like we did, it is in an ideal place to explore the area. The meals were excellent, whether a la carte or menu of the day, and the breakfast was what we expected in a good hotel. We would gladly go back and recommend it to others.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Great tucked away river stay!
We had a problem with a fireplace being broken. We got fully smoked in! But Pablo really had a wonderful way to resolve our issue. He is a delight!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Just Ok
Booked it through the Hotels.com but we were given one of three or so worst rooms in the hotel, directly behind the receptionist. We could hear people walk by the entire night. We were there in the off season, and only saw a handful of parked cars so it was not like the hotel was completely sold out.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
A disappointment
The hotel was a disappointment overall. Room with twin beds was like a hostel, no a/c, hairdryer didnt plug in to any outlets, cold water in shower. Could not open the shampoo envelopes without a knife. Breakfast was ok. The hotel needs interior painting in a big way. Not close to town or beach - and on a noisy road.

6/10 Okay

Stephen

Liked: Cleanliness
End of Patagonia Trip
Stayed in Pucon for 4 days at end of Patagonia trip. Hotel selected due to ample and secure off street parking; therefore a little out of town. Otherwise, all OK.

8/10 Good

Knit and Spin, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay in Pucon
We had booked two king rooms, but when we arrived they informed us that there had been a mistake with Expedia and that Expedia had given a double bed room rate for the king. Nonetheless, they gave us the king rooms for the double room rate. We had a front room, which was large, facing the main road. That night I couldn't sleep well because the traffic was constant and loud until around 2:00am. The next morning I asked if they could move us to a quieter location, which they did gladly. The room was smaller but still a king bed, was quiet because the windows opened to the back and side, and we had a beautiful view of the volcano Villarica. The staff were all very pleasant and accommodating. The breakfasts were very good. We had one dinner there which was not bad but not great either. It took a long time for the food to come and they were out of some of the dishes we would have ordered. I would recommend instead of eating dinner at the hotel you go to El Fogon on the main strip in Pucon, which serves wonderful grilled steaks (one of our best meals in Chile), salmon ceviche, shrimp omelet and desserts.

8/10 Good

ELENA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola,viaje la ultima semana de Febrero, y me toco, viento, lluvia y buen tiempo, encontre que en caso de corte de luz, faltan mas luces de emergencia,y algunos enchufes de emergencia en caso de descargarse los celulares.
Stayed 6 nights in Feb 2022

6/10 Okay

Guillermo

Desayuno impecable, lo demás debe mejorar
Hay que mejorar, El precio es mucho en comparación a lo que ofrecen, por ejemplo tenia reserva un sábado y por fuerza mayor tuve que llegar un viernes a pucón, pasé a ver si había disponibilidad de habitación al rededor de las 04 am y si había, pero me cobraron el valor total igual, además tuve que dejar mi auto afuera ya que me dijeron que no había disponibilidad cuando si había espacio para estacionar. al día siguiente me mencionan que era raro que no me dejaran estacionar adentro. Respecto a la limpieza, me quede 2 noches y NO hubo reposición de los elementos de aseo como toallas y sabanas limpias, papel higiénico, jabón y shampoo. El desayuno impecable, bien contundente y los jóvenes que atendían en el desayuno muy amables y atentos. Lo que es desayuno me dejó muy conforme, pero lo demás debe mejorar ya que el precio es alto haciendo un contraste con lo que debe mejorar el hotel.
Stayed 1 night in Jan 2022

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta personal para atender
Buen hotel pero la atención se ve perjudicada por la falta de personal. Malalhue debe aumentar su dotación. Importante: quienes atienden (sobrepasados y todo) son amables.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó!
Muy lindo hotel, buena relación precio / calidad, habitación amplia, cómoda y limpia, rodeada de vegetación y de fácil acceso al centro de la ciudad, 20 minutos caminando y 5 en auto, con estacionamiento al interior del hotel; lo más bajo sería el desayuno, pero funciona.
Stayed 1 night in Dec 2021

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Cristian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

LUIS

Liked: Cleanliness
Muy caro por los servicios entregados, deberían considerar frigo bar,
Stayed 2 nights in Aug 2021

10/10 Excellent

isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio y calidad
Excelente atención, muy cómodo y agradable, seguro volveremos
Stayed 1 night in Jul 2021

2/10 Terrible

Carol

Stayed 1 night in Jan 2021