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Villarrica Park Lake by Enjoy

5.0 star property

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Photo gallery for Villarrica Park Lake by Enjoy

Indoor pool, outdoor pool, pool umbrellas
Presidential Suite | Minibar, in-room safe, desk, free WiFi
Exterior detail
Indoor pool, outdoor pool, pool umbrellas
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • Spa
  • Gym

Explore the area

Map
Camino Villarrica Pucon Km 13, Villarrica, 4930000
  • Lake Villarrica
    ‪4 min walk‬
  • Museo Mapuche Pucon
    ‪11 min drive‬
  • La Poza
    ‪15 min drive‬
  • Pucon (ZPC)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, Lake View

Junior Suite, Lake View | Minibar, in-room safe, desk, free WiFi

Junior Suite, Lake View

  • 775 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Lake View

Superior Room, Lake View | Minibar, in-room safe, desk, free WiFi

Superior Room, Lake View

  • 495 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View | Minibar, in-room safe, desk, free WiFi

Deluxe Suite, Lake View

  • 969 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, free WiFi

Presidential Suite

  • 1830 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

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Exterior

Park Lake Luxury Hotel

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (34)
The price is $234
per night
$234 total
includes taxes & fees
Mar 9 - Mar 10
Park Lake Luxury Hotel

About this property

Villarrica Park Lake by Enjoy

5-star Villarrica hotel with 2 bars/lounges
At Villarrica Park Lake by Enjoy, hit the beach, dine onsite at Aguas Verdes, or enjoy a drink at one of the hotel's 2 bars/lounges.
Villarrica Park Lake by Enjoy offers 70 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Villarrica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Aquarius. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Villarrica Park Lake by Enjoy features an indoor pool and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a health club, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Aguas Verdes - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aguas Verdes

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 71.31 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per person (one way)
  • Rollaway bed fee: USD 71.31 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Enjoy Park Lake Villarrica Hotel
Enjoy Hotel
Enjoy Park Lake Villarrica
Villarrica Park Lake by Enjoy
Villarrica Park Lake Hotel
Villarrica Park Lake Hotel Enjoy
Villarrica by Enjoy
Enjoy Park Lake Villarrica
Villarrica Park Lake By Enjoy
Villarrica Park Lake by Enjoy Hotel
Villarrica Park Lake by Enjoy Villarrica
Villarrica Park Lake by Enjoy Hotel Villarrica

Villarrica Park Lake by Enjoy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 116 reviews
Rating 8 - Good. 26 out of 116 reviews
Rating 6 - Okay. 8 out of 116 reviews
Rating 4 - Poor. 8 out of 116 reviews
Rating 2 - Terrible. 1 out of 116 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joeri

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

RUDI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

2/10 Terrible

JuanM, Santiago, Chile

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It’s falling apart Service is not good Meals are deficient in quality and taste Spa only has ONE sauna working, the steam room was inoperative I was not even offered a room upgrade when checking in, despite being Expedia Gold member Breakfast only has cold items, if you want omelettes or fried eggs, you’ll have to pay an extra USD4 (unbelievable) Avoid at all costs
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, room service was delicious, property is excellent condition, comfy beds, beautiful views !
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The view is the best part. From every window there is a stunning view of the beautiful lake. The rooms are neglected and worn down...stained carpet, peeling wallpaper, linens that smell bad. The pillows smelled like dirty hair from previous people who had used them. The bed needs to be replaced..it sags on the edges and the middle. I had stuffed the pillows in the closet to get rid of the odor..and when the housekeeper stopped by in the afternoon I told her and showed her the pillows and she brought me 2 clean ones. The housekeeping staff was very nice and helpful. When I made the reaervation I had asked for 2 double beds but they gave me one bed. Then, I called to order room service at 10pm and nobody answered..I called twice and it just rang and rang. I had to eat stale potato chips from the mini bar in the room..$3.50 and I went to sleep hungry. They are also doing major construction at the hotel..there is noise and workers and equipment by the pool area and other common areas. It was not a relaxing stay.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location with good views out over the lake. However I was disappointed in the restaurant and the waiting staff as well as the ability to get extras like ice in the room
Stayed 2 nights in Feb 2019

6/10 Okay

Hector, Costa Rica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the rooms are nice, the location and the amenities are great. There are couple of things, that I did not liked during my stay. First, I was not able to get towels at the pool, I did asked 6 times during 3 days and only one time I was lucky to get a clean towel. Secondly, we had a bad experience at the lounge bar, after 25 minutes no one went to take our order, I had to order directly to the bartender. Then another 20 minutes for a couple of Mojitos and another 15 minutes for a salad and a chicken plate. The breakfast is fine and included with the stay.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Amazing view!!! Love the place!
Stayed 4 nights in Jan 2019

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with suburb views
Stayed 1 night in Jan 2019

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar stay at Park Lake Resort
The Enjoy Park Lake Resort is situated half way between Villarrica and Pucón on the main access road to each community. The property sports commanding views of Lake Villarrica in both their common areas and guest rooms. The room we were given was palatial in size, with two bathrooms, a separate living and bedroom space, and a generous patio. A suite far nicer than anticipated. Breakfast was included, and the buffet was varied, with those same stunning views. Though close to towns with great dining options, you won’t be disappointed by the selection and quality if you decide to stay in place. Lastly, the Park Lake’s spa facilities contain both indoor and outdoor pool options, and a deep array of spa treatments from hair care services to massage. The service may have been aloof, but was prompt and professional. A relaxing and top notch vacation spot!
Stayed 4 nights in Dec 2018

8/10 Good

Raul, Chillan, Chile

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view from my room to the lake. Wonderful!
Stayed 1 night in Nov 2018

10/10 Excellent

Affonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villarica - Punco - South Chile
The hotel is really very good, nice view and good breakfast, in my opinian it´s necessary to control the parking, during the weakend the hotel rent the 3ª floor for privat events and the parking don´t have capacity.
Stayed 3 nights in Nov 2018

10/10 Excellent

juan, santiago, chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay, frienly staf, great spa, excellent breakfast,
Stayed 7 nights in Oct 2018

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great hotel very comfortable bed excellent breakfast
Stayed 2 nights in Oct 2018

10/10 Excellent

Teresa, Grand Forks ND

Liked: Staff & service
Stayed 3 nights in Oct 2018

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent hotel. Everything was great, beautiful setting and comfortable bed. Really super breakfast.
Stayed 1 night in Oct 2018

10/10 Excellent

J., Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not expecting that!
Enjoy Park Lake Villarrica was a bargain and a very pleasant stay. Having booked our stay much earlier in the year, from overseas, and for a considerably reduced rate (thanks Expedia!) it was a pleasant surprise to check in to such a large, luxurious and comfortable room. The hotel itself is lovely, grand and very welcoming. The staff were friendly and pleasant. Our included breakfast was delicious, with loads of variety and our dinner in the restaurant was fresh and interesting. I was very happy with our stay and have recommended it to several people since.
Stayed 2 nights in Sep 2018

10/10 Excellent

Richardo, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is really a unique Hotel, confortable, great rooms, enviroment, staff very friendly, clean.
Stayed 1 night in Sep 2018

10/10 Excellent

Fredric

A Most Appropriately Named Hotel - Enjoy Park Lake
Fantastic experience. Great combination of rustic beauty and more upscale elegance. Stunning views of the lake and mountains with a nice balcony to sit out when the weather is agreeable. The staff are superb and the food for breakfast and in the restaurant is outstanding. Even a nice wine selection for the evening. Close enough to town but still remote that you are in this wonderful world of quiet nature. This is a great hotel.
Stayed 2 nights in Sep 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok, the service excelent!

10/10 Excellent

JODY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME, beautiful place!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villarrica Park Lake
By far best place in the area
Stayed 1 night in Jan 2018

4/10 Poor

Scott

Hopeless
They don't offer airport transfers unless you are a group of 6 ( and you only find that out if you can find an email for them and the bother to reply, it took me a 5 attempts ) They did not have the room I had booked and paid for. They claim they had no information from Expedia. I had booked a superior twin , with two double beds. I got a standard double They were in no hurry at all to convert the room into a twin . I had to nag them several times The free welcome drink is only for a soft drink ? I did not give them a credit card guarantee for extras, so the mini bar stays firmly locked. So I was surprised when we were charged $5 for the bottle of water in the room . Scandalous, oh and no you can’t use the free drink voucher for that either ! Bizarrely at breakfast, they have the typical egg station , but if you want them to make you an oblate that will be an extra $5!. Just makes no sense, they will do you very badly made fried eggs. The steak we had was so overcooked it was not worth eating.
Stayed 2 nights in Nov 2017

8/10 Good

Leah , New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious hotel
Wonderful facilities with amazing views. Except breakfast in a relaxed atmosphere.
Stayed 5 nights in Nov 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place in the heart of the South of Chile
This is a very beautiful Hotel, everybody was very kind. The breakfast mix some food from Chile and tipical food from the US breakfast. The only problem is the limited amount of dishes from the restaurant.
Stayed 8 nights in Oct 2017