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Estelar Villavicencio Hotel & Centro de Convenciones

3.5 star property

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Photo gallery for Estelar Villavicencio Hotel & Centro de Convenciones

Exterior
Outdoor spa tub
Lobby
Lobby sitting area
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Gym
  • Pool
  • Room service

Explore the area

Map
Av. 40 No. 11, Costado Norte de MetroKia, Villavicencio, Meta, 500001
  • Viva Villavicencio Shopping Center
    ‪6 min walk‬
  • Founders Park
    ‪12 min walk‬
  • Primavera Urbana Shopping Mall
    ‪12 min walk‬
  • Villavicencio (VVC-La Vanguardia)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 291.1 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

  • 284.7 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room Standard

In-room safe, desk, blackout drapes, soundproofing

Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Twin Room Standard

In-room safe, desk, blackout drapes, soundproofing

Twin Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

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About this property

Estelar Villavicencio Hotel & Centro de Convenciones

3.5-star Villavicencio hotel with restaurant
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Estelar Villavicencio Hotel & Centro de Convenciones offers 127 air-conditioned accommodations with safes and slippers. A pillow menu is available. Cable television is provided. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Estelar Villavicencio Hotel & Centro de Convenciones features a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 4370 square feet (406 square meters) include conference space. This family-friendly hotel also offers a fitness center, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Estelar Villavicencio Hotel & Centro de Convenciones has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Estelar Villavicencio Hotel & Centro de Convenciones has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 4,370 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 28 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30000 per vehicle (one way)
  • Pet fee: USD 28 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Villavicencio Hotel Centro Convenciones
Estelar Villavicencio Centro Convenciones
Estelar Villavicencio Hotel Centro de Convenciones
Estelar Villavicencio Hotel & Centro de Convenciones Hotel

Estelar Villavicencio Hotel & Centro de Convenciones Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 397 out of 592 reviews
Rating 8 - Good. 151 out of 592 reviews
Rating 6 - Okay. 18 out of 592 reviews
Rating 4 - Poor. 12 out of 592 reviews
Rating 2 - Terrible. 14 out of 592 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Gjeke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Everyone was really nice. Check in went smooth. They had a manager that knew English and the bell boy was able to explain everything in English as well. Breakfast was one of the best I’ve had. Very close to an awesome mall primavera Urbana. Highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Edwin

Stayed 2 nights in May 2024

10/10 Excellent

Edwin

Stayed 1 night in May 2024

10/10 Excellent

Giovanni, MIAMI

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiett and clean property
Stayed 1 night in May 2024

8/10 Good

ROLANDO, Puerto gaitan

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Takes very very long to checkin All the rest is very good
Stayed 1 night in May 2024

10/10 Excellent

Roxana

Stayed 2 nights in Apr 2024

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Hotel in Villavicencio
Stayed 4 nights in Mar 2024

10/10 Excellent

Angel

Stayed 1 night in Mar 2024

4/10 Poor

Angel

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Osvaldo

Stayed 1 night in Jan 2024

2/10 Terrible

dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay there
Terrible experience. Services is non existent
Stayed 4 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Giuliano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many electricity’s problems and AC disconnect and reset temp each time. Room to the west of the hotel extremely hot by sun in the afternoons.
Stayed 3 nights in Oct 2023

8/10 Good

Ranjith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Leonard L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es el más servicial de todos los hoteles en los que me he alojado. Mi español es terrible, pero el personal siempre intentaba ayudarme. ¡Hicieron todo lo posible TODO EL TIEMPO! Y el caballero que brinda el servicio de taxi: ¡ES INCREÍBLE! La persona más profesional y agradable... ¡fantástica! ¡Recomendaría este hotel a todo el mundo!
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service
Stayed 5 nights in Aug 2023

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel.
Stayed 5 nights in Jul 2023

10/10 Excellent

Guillermo

Stayed 2 nights in Jul 2023