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Hotel Sunrise By Hype

3.0 star property

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Photo gallery for Hotel Sunrise By Hype

3 outdoor pools
Lobby
Exterior
Junior Room | Minibar, iron/ironing board, free WiFi, bed sheets
Game room

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Pet friendly
  • Laundry

Explore the area

Map
Km 8 Via Puerto Lopez, Villavicencio, 500017
  • Llanabastos Market
    ‪9 min drive‬
  • Viva Villavicencio Shopping Center
    ‪12 min drive‬
  • Parque Las Malocas
    ‪14 min drive‬
  • Apiay (API)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 2 Large Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds, 1 Large Twin Bed and 1 Twin Bed

View all photos for Room

Room | Minibar, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 6
  • 3 Double Beds

View all photos for Room

Minibar, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Large Twin Bed

View all photos for Basic Room

Basic Room | Minibar, iron/ironing board, free WiFi, bed sheets

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cabin

Family Cabin | Minibar, iron/ironing board, free WiFi, bed sheets

Family Cabin

  • Sleeps 10
  • 8 Large Twin Beds

View all photos for Room

Room | Minibar, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Minibar, iron/ironing board, free WiFi, bed sheets

Junior Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Estelar Villavicencio Hotel & Centro de Convenciones

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, (595)
The price is $95
per night
$95 total
includes taxes & fees
Mar 3 - Mar 4
Estelar Villavicencio Hotel & Centro de Convenciones

About this property

Hotel Sunrise By Hype

3-star Villavicencio hotel with lazy river
2 restaurants, 3 outdoor pools, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a lazy river are onsite.
Hotel Sunrise By Hype offers 42 accommodations with minibars and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Villavicencio hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Sunrise By Hype features 3 outdoor swimming pools, a lazy river, a waterslide, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Sunrise By Hype has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
Restaurante 1 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Restaurante 1

Things to do

  • 3 outdoor pools
  • Children's pool
  • Lazy river
  • Mini golf
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 200000 per accommodation, per day
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 5000.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel y Centro Vacacional Sunrise Villavicencio
Hotel y Centro Vacacional Sunrise
y Centro Vacacional Sunrise Villavicencio
y Centro Vacacional Sunrise
Hotel Sunrise By Hype Hotel
Hotel y Centro Vacacional Sunrise
Sunrise Hotel y Centro Vacacional
Hotel Sunrise By Hype Villavicencio
Hotel Sunrise By Hype Hotel Villavicencio

Hotel Sunrise By Hype Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 98 reviews
Rating 8 - Good. 38 out of 98 reviews
Rating 6 - Okay. 19 out of 98 reviews
Rating 4 - Poor. 10 out of 98 reviews
Rating 2 - Terrible. 9 out of 98 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

alexander, Fort Worth

Disliked: Property conditions & facilities
N/a

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Pictures are deceiving
The pictures are deceiving, the hotel looks dirty and old.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

kevin, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel. Confortable
Great nice hotel. The elevator has very sensitive lift card slot that don't work that often.needs fixing

8/10 Good

Ian, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay for family. We'll be back!
We booked the quadruple room and the first room they gave us was dirty and unacceptable. They then gave us another room that was smaller, but clean and comfortable. One of the front desk clerks was very impolite, so we made a complaint with the manager. The manager was very gracious and gave us a new 2-room suite and offered free dinner. The property is amazing and our kids loved it. The complementary breakfast was also very good. Overall we enjoyed our stay and will come back again. Score of 5 for the manager who recognized the shortcomings of his staff and took care of the situation.

4/10 Poor

Carolina

Traveled with family
Disliked: Property conditions & facilities
Instalaciones dejadas.Nada que ver con lo que vend
Lo que ustedes ofrecen como hoteles.com...no es la realidad..no se si ustedes hacen inspecciones a los sitios.cuando promocionan... no habia tobogan...piscinas...las instalaciones super descuidadas...nada que ver con las fotos que ustedes colocan y los servicios que ofrecen....cosas dañandas...necesito su respuesta y saber si me hacen alguna devolución por la propaganda engañosa.tengo fotos reales de las instalaciones y la habitación
Stayed 1 night in Jun 2023

8/10 Good

Jhon Leonardo

Stayed 4 nights in Jan 2021

8/10 Good

FLOR MARINA

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Experiencia estadia en Sunrise
La experiencia fue buena en general , fue demorado de check in a pesar que llegamos mucho despues de las 3pm por un problema con la logistica en el cambio de sabanas creo que el hotel debe tener plan de contingencia. Para el caso de la infraestructura, las zonas de baños cerca de la piscina del vacacional estan muy deterioradas en griferia y muebles. El desayuno muy rico el tinto que proveen todo el tiempo tambien. Gracuas por atender las sugerencias y por favos en la musica no olviden que van personas de todas las edades no pongan solo regetoon. Gracias
Stayed 1 night in Jan 2021

8/10 Good

Wendy

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Nov 2020

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nos fue muy bien, personal amable, sitio agradable
Stayed 4 nights in Oct 2020

8/10 Good

ANDRES F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel para descansar a un buen precio
Muy agradable para descansar, las piscinas para todos los gustos, buena atención. la carta de lo restaurante es limitada pero los platos son muy bien preparados y con abundante porción. Muy buen ubicado en Apiay, cerca de Villavicencio. Hay que mejorar el mantenimiento ya que algunas partes del hotel requieren cariño. En general un 8/10
Stayed 6 nights in Oct 2020

6/10 Okay

charles

Liked: Cleanliness
Stayed 2 nights in Oct 2020

8/10 Good

Manuel

Stayed 2 nights in Oct 2020

2/10 Terrible

Mónica Liliana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en malas condiciones.
El hotel se encuentra en muy malas condiciones, la habitación en mal estado, paredes sucias, mobiliario en malas condiciones de aseo. Muy costoso para lo que ofrece el hotel. En las áreas comunes no se exigue tapabocas, no hay aforo y no se toman medidas suficientes por contingencia Covid.
Stayed 3 nights in Oct 2020

8/10 Good

Rori Ariel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un muy agradable tiempo de descanso en familia.
Muy buena experiencia, viajamos en familia mi esposa y mis 3 hijos, sin problemas en el ingreso, la habitación amplia, limpia, agradable, el baño grande, las camas cómodas para pasar un buen descanso, buen desayuno incluído, las zonas de las piscinas muy buenas. El único detalle es que falta un poco de más mantenimiento pues debido al clima húmedo ya presenta detalles en la construcción que se pueden mejorar, en general una muy buena experiencia.
Stayed 3 nights in Oct 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Freddy Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la experiencia me gusto mucho la atención
Stayed 1 night in Dec 2019

10/10 Excellent

Roman, Leticia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y tranquilo hotel, excelente el desayuno solo una sugerencia AGUA CALIENTE EN LA DUCHA por favor
Stayed 4 nights in Sep 2019

6/10 Okay

Jorge

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
El hotel está bien para unas vacaciones en familia
El hotel está bien para un viaje de vacaciones, cuenta con una piscina amplia para nadar y hay espacios agradables dentro del hotel. La habitación, es grande y cómoda. Sin embargo, el hotel no ha tenido mayores inversiones en su dotación desde hace algunos años, por lo que podría mejorar bastantes detalles con relación a la ducha, los muebles, maderas, etc. No hay wi-fi para huéspedes y tampoco me sirvió el que muy amablemente me compartieron. Tampoco tenía buena señal desde mi celular.
Stayed 2 nights in Jun 2019

8/10 Good

Cesar Augusto

Liked: Staff & service
Disliked: Cleanliness
FIN DE SEMANA TEMPORADA BAJA
En general es bueno, sin embargo por estar un poco solo la distracción de los empleados fue notoria, la atención al momento de ordenar o pedir algo fue relativamente buena, el sitio es bonito pero falta mucho aseo en mesas, sillas y algo en las habitaciones.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gran Hotel
perfecto!!!
Stayed 1 night in Mar 2019

10/10 Excellent

JUAN PABLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jan 2019

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos fue muy bien en general
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

La estadía no estuvo bien. El hotel tiene mucho potencial para ser excelente pero está muy descuidado. La habitación tiene mala iluminación, el baño con muy mal olor a cañería, la ducha no tenía regadera solo un tubo saliendo de la pared, no hay agua caliente y las toallas son extremadamente viejas y deshilachadas, como si tuvieran años de uso. Respecto al desayuno, no hay mucho para escoger, ellos te sirven lo que hay y nada más, tú no te sirves. El checkin/checkout fue rápido, mas hay que tener mucho cuidado de no perder la tarjeta de la habitación o te cobrarán $20.000 pesos por reponerla. Lo recomiendo apenas para pasar la noche y sugiero llevar por tu cuenta toallas, jabón, shampoo y tus propias sábanas.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
en familia
El hotel es buenos en términos generales, lo bueno es la zona de las piscinas, tiene varias para niños y adulto, zonas verdes, parque y lo malo son los colchones y almohada las deberían cambiar se nota que son viejos y no están en buen estado, y el wifi funciona únicamente en el loby
Stayed 3 nights in Aug 2018