Hôtel Mercure Villeneuve sur Lot Moulin de Madame

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Mercure Villeneuve sur Lot Moulin de Madame

Exterior
Property amenity
Exterior
Minibar, in-room safe, individually decorated, individually furnished
Body treatments, deep-tissue massages, body scrubs, facials

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Gym
  • Spa
  • Room service

Explore the area

Map
Route de Casseneuil, Villeneuve-sur-Lot, Lot-et-Garonne, 47300
  • Church of Ste-Catherine
    3 min drive
  • Place Lafayette
    3 min drive
  • Vertigo Park Amusement Center
    5 min drive
  • Bergerac (EGC-Bergerac - Perigord - Dordogne)
    52 min drive

Room options

Classic Room, 1 Double Bed, Terrace

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Terrace

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel Mercure Villeneuve sur Lot Moulin de Madame

4-star Villeneuve-sur-Lot hotel with restaurant
This hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area, and massage/treatment rooms. Change of towels is available on request.
Hôtel Mercure Villeneuve sur Lot Moulin de Madame offers 30 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Villeneuve-sur-Lot hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, facials, body scrubs, and body treatments.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Hôtel Mercure Villeneuve sur Lot Moulin de Madame features a full-service spa and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10 AM on weekdays.
L ECLUSE - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 6 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 15.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • L ECLUSE

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 3 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.61 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.50 per person
  • Self parking fee: EUR 6 per night
  • Pet fee: EUR 15.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the fitness facility or spa tub without adult supervision
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Mercure Villeneuve sur Lot Moulin Madame
moulin Madame Hotel
moulin Madame Hotel Le De
Moulin Madame Hotel Villeneuve-sur-Lot
Moulin Madame Villeneuve-sur-Lot
Hôtel Mercure Moulin Madame
Mercure Villeneuve sur Lot Moulin Madame
Mercure Moulin Madame
Hôtel Mercure Villeneuve sur Lot Moulin de Madame Hotel

Hôtel Mercure Villeneuve sur Lot Moulin de Madame Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 161 reviews" "
Rating 8 - Good. 52 out of 161 reviews" "
Rating 6 - Okay. 10 out of 161 reviews" "
Rating 4 - Poor. 3 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LINDA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment super beau
Vraiment un tres bel endroit au calme et super beau
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Marjorie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved our room and the amenities. The bed was very comfortable and the AC was effective. Breakfast was excellent. I wish we could’ve stayed longer. Staff were attentive and helpful.
Stayed 1 night in Jul 2022

10/10 Excellent

P G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms over looking the river. Good food. Ther eis some road noise at 'rush hour' but very good value/quality
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, great food in the restaurant, quiet & spacious room. Easy access to town.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Excellent - really great experience. The room had everything we needed and the bed was super comfy. Reception staff were very helpful and breakfast was delicious.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Eileen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully situated hotel on the river Lot
Stayed for four nights, the rooms are all in small units originally intended as houses. Each has a large balcony overlooking the river and plenty to see as boats come by, rowers out in the early morning, fishermen casting their rods. Several excellent restaurants within a few minutes drive.
Stayed 3 nights in Aug 2018

10/10 Excellent

Manny, Blainville Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Comfortable and clean with a great view of the river.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for touring the Lot area
The hotel is well located with secure parking. The room I occupied was quiet, and spacious with a beautiful view over the river . Located a short drive from Villeneuve.
Stayed 1 night in Sep 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms in a quiet hotel by the river
Really, friendly and large very nice room. the nicest hotel we have stayed at on our tour of France so far. Thank you:)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value, good sized room. Very happy with our stay and would use again and recommend to others.

10/10 Excellent

Michael, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional character hotel
Exceptional character hotel with beautiful room and restaurant. Great service and great views of the river

10/10 Excellent

Stephen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
A spa hotel a short drive out of the town. Rooms are large and comfortable with some nice extras. Restaurant was one of the few open on the Sunday night. The meal and breakfast were served there with view over the Lot river. Didn't use spa facilities, but had a relaxing stay on our drive.

10/10 Excellent

mikeandannette, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delight
Lovely hotel based on a completely renovated water mill on the river Lot. The comfiest bed we have ever had. Quiet air-conditioning and soundproof rooms made for wonderful nights sleep. Highly recommend it.

10/10 Excellent

Biro, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great stay and surroundings

10/10 Excellent

Paul, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Lovely hotel, fantastic large spacious room, great ambience made for a relaxing anniversary weekend

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jarrod, Cornwall, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decadent break from the kids!
I was looking for a break from the kids with my wife, and a night here totally delivered. At first we were concerned about it being away from the town centre (Villeneuve-sur-lot), a bit too far to walk, and not sure if the restaurant would be good, but we need not have worried; I seriously doubt there is a better place to eat in town. The room felt decadent, clean of course and cool in the heat of August with a great view over the river and a little balcony too (most or maybe all rooms have this). Dinner was served outside on the deck at the base of the old mill building right on the water and the menu was a surprise; the chef just asked our preference (or what we don't like) and then the actual courses are left as a surprise, and you can also opt for the suggested wines for each course which we did. They gave my wife and I different choices so we got to taste each others and it added an extra dimension - above the simple fact it was all delicious. I really enjoyed some of thge local wine, especially the famous Cahors 'black' wine with my main course which packed a punch. There were also a few little tricks in the menu like beetroot sorbet! The price was also very reasonable, ending up under 90EUR for the evening including drinks. We had breakfast on our balcony and left feeling more relaxed than we've been in ages. It was well worth the 300-odd euro it all cost in the end, a huge treat we've waited a while for. It's a pity we can't go every month!

10/10 Excellent

A and J, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised by this hotel on the banks of the river Lot. Lovely spacious room with a/c; well laid out bathroom and small private garden space at front. Very quiet at night. We had an excellent dinner on the terrace overlooking the river. Wd definitely stay there again, esp as they partner the Villeneuve Golf and Country Club and there are golf packages available.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another comfortable, attentive and unpresssurised stay at an outstanding hotel.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and quality
We thoroughly enjoyed our stay at this newly opened hotel. The rooms were stunning, the staff courteous and friendly and even more impressive was the way they responded to requests from or knowledge of their guests. They even provided english teabags in room once they knew I ordered it in the bar. Very impressive.

8/10 Good

benoit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable mais pas côté rue
Chambre très agréable literie confortable. Seul bémol la télé pas en face du lit et insonorisation par rapport à l avenue côté ville
Stayed 1 night in Sep 2024

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Bel hôtel mais en bord de route...
L'hôtel en lui-même est plutôt bien, mais la chambre que nous avions était en bord de route, et l'isolation phonique lamentable ne nous a pas permis de dormir correctement.
Stayed 1 night in Aug 2024