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Hotel Puerto Mayor

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Puerto Mayor

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
View from property
Exterior
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Av 21 de Mayo 758, San Antonio, 2661336
  • San Antonio Port
    4 min walk
  • Rocas de Santo Domingo Golf Club
    7 min drive
  • Rocas de Santo Domingo Beach
    19 min drive

Room options

View all photos for Standard Double Room, 2 Twin Beds, Sea View

Standard Double Room, 2 Twin Beds, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Twin Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed

Economy Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, 2 Twin Beds

Economy Double Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 2 Bedrooms, Ocean View

Standard Double Room, 2 Bedrooms, Ocean View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Executive Quadruple Room, Sea View

  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Family Room, Multiple Beds

  • Sleeps 5
  • 5 Twin Beds

View all photos for Executive Room, Sea View

Executive Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

About this property

Hotel Puerto Mayor

3-star San Antonio hotel walkable to San Antonio Port
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Puerto Mayor offers 19 air-conditioned accommodations with complimentary toiletries. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Hotel Puerto Mayor is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 11 AM.
Hotel Puerto Mayor has a restaurant on site.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel Puerto Mayor San Antonio
Puerto Mayor San Antonio
Hotel Puerto Mayor Hotel
Hotel Puerto Mayor San Antonio
Hotel Puerto Mayor Hotel San Antonio

Hotel Puerto Mayor Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 40 reviews" "
Rating 8 - Good. 14 out of 40 reviews" "
Rating 6 - Okay. 7 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 6 out of 40 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for a pre–Ocean Cruise Stay
I had a very nice stay at the Puerto Mayor. It was a good value for the cost especially since it included breakfast. The hotel personnel were pleasant and the room was quiet. I stayed there before a cruise and the cab ride to the terminal only took a few minutes. That was a real convenience. The hotel was within sight of the ship and no hotel was any nearer. I got to San Antonio by bus from Santiago and the taxi ride from the bus terminal to the hotel only took about 15 minutes.
Stayed 2 nights in Mar 2023

2/10 Terrible

Michael

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible hotel
very dirty room and smell, terrible, the reception old guy had overcharged us but we only stay for one evening,
Stayed 1 night in Mar 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
The Hotel Room Condition is awful, it is not suitable for human living.
Stayed 1 night in Mar 2023

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in good condition and near the port. Staff was friendly.
Stayed 1 night in Feb 2023

8/10 Good

archie, Venice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice view of the harbor. Was near the harbor. Was clean, quiet, friendly, helpful.
Stayed 1 night in Feb 2023

10/10 Excellent

Cheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to check in early. I was able to checkout at 2. We could see our cruise ship from our room. The cruise was delayed. They were very accommodating. The restaurant on the property was very and very reasonable. The police HQ is the building next door.

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump with no customer service. We arrived at 12:30 pm after a very long day and night of travel and were told we could not check into our room. The manager practically yelled at us that “check in time is 2:00!!” When we did get into the room later, we could not believe how shabby it was. We paid a lot for two nights’ stay – way more than it was worth, so I looked up online what the rate was for that night and it was less than half what we were paying. I went to the front desk and pointed this out to the clerk and her response was, “our rates change all the time and you booked a long time ago.” I asked her, “if someone came up and asked for a room right now, you would give it to them at this lower rate?” She said yes. I asked her if she understood why I was upset and wouldn’t she feel the same way if she were in my position. She said yes but she couldn’t do anything about it and I would have to talk to the manager who wasn’t there at the time. She didn’t offer to talk to him for me. The next morning, we tried to take showers and there was no hot water. When I told the desk clerk, she just shrugged. No apologies. Nothing. There was zero attempt during our entire stay to make us feel welcome or comfortable. If you have to stay in San Antonio, avoid this place and stay at the casino.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Attentive, friendly, helpful staff. Convenient location.
Stayed 1 night in Feb 2020

8/10 Good

Emerald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pre cruise night
Precruise night. It was good. Only a 15 minute walk to the ship. Mostly downhill and then on the level. Continental breakfast. Lovely view of the harbour except for the super big cranes. Walk to the beach and see the sea lions and pelicans.
Stayed 1 night in Jan 2020

8/10 Good

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is dated and needs modernising.Wifi did not work in bedrooms, no tea or coffee facilities in the room. Location for cruise terminal was the only plus factor
Stayed 1 night in Dec 2019

10/10 Excellent

Tim, Ilion, NY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of the only nice place around. A little hard to find, but comfortable and within walking distance of stores.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This is the best location if you are waiting to join a cruise ship in San Antonio. Or just want a good place to stay. Little bungalow type accommodation really comfortable. Breakfast usual but ample continental. A bar attached, tours and taxis can be arranged. Lovely restaurant very close. Good parking, disabled friendly but a little challenging however the staff are very watchful and helpful if needed to ascend a couple of very small inclines. The room is perfectly disabled friendly. Views spectacular. A few shops and restaurants nearby.
Stayed 2 nights in Feb 2019

4/10 Poor

Joyce, Sioux Falls SD USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
If one is fortunate in getting a renovated room, it is a happier experience than our room (#10) with dirty carpet, gaping door, peeling exterior paint, too short beds and dismal bathroom with slippery shower floor. Avoid the lower priced rooms, if you can. San Antonio businesses are profiting from use of this town as a cruiseport Two different couples,with whom we spoke, took a taxi up to this place, only to learn the room had been double booked, and they were being sent to another lodging. This should not happen.
Stayed 1 night in Feb 2018

6/10 Okay

Diana, Queensland

Liked: Staff & service
Excellent position for pre/post cruise
A perfect spot in an otherwise uninspiring place to start a cruise. The view of the port was excellent. We chose to dine in a restaurant elsewhere at night. Breakfast was adequate. Staff friendly and very helpful with taxis. We'd certainly stay again.
Stayed 1 night in Jan 2018

8/10 Good

Marc

Liked: Staff & service
Decent hotel
ROOm was okay,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice property with good view of the harbor
Nice hotel, but the shower was less than ideal. Shower nozzle kept falling out of it's holder and there was no hot water one evening. The room was pleasant and clean. It's a reasonable deal for the price.
Stayed 3 nights in Jan 2018

6/10 Okay

Sandra

Disliked: Property conditions & facilities
Not totally impressed
The property at one point was probably very good but it has never been kept up so everything was run down. The view was amazing. Price was not cheap for the condition of the hotel. The restaurant's food was very average, and expensive. Breakfast was a bit disappointing, with instant coffee.
Stayed 1 night in Dec 2017

6/10 Okay

Jany

Disliked: Cleanliness, property conditions & facilities, room comfort
San Antonio
Only cool water available (not hot water in the shower or sink). Carpet was super dirty and air conditioning unit took forever to cool down the room. We could hear the couple next to us all night.
Stayed 1 night in Jan 2018

10/10 Excellent

roger, pensacola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Not fancy but very good for only $82 usd 12/21/17. Easy walk to town $5 taxi to cruise ship. Would stay here again No problem. Breakfast was good ham cheese bread and muffins that the wife liked so much she added one to go. Unlimited orange and grapefruit juice
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
It was ok for a late check in and an early check o
Hotel was adequate for one night of sleep. But the address of the hotel is not where google map showed. How we found the hotel was miraculous. I was so lost and not able to speak Spanish was even more anxious. By some sheer luck and a few turns, the hotel actually was over 2 miles from where googl map took us to the address on the hotel. When we got to the hotel it was on a different street.
Stayed 1 night in Dec 2017