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Sutherland House

3.0 star property

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Double Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds
View from property
View from property
View from property
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Avenida Alemania 4966 - Cerro Alegre, Valparaiso, Valparaiso, 2340000
  • Ex-cárcel Valparaíso
    ‪8 min walk‬
  • Casa Mirador de Lukas
    ‪14 min walk‬
  • Mirador Paseo Gervasoni
    ‪15 min walk‬
  • Valparaiso (VAP-Rodelillo Airfield)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Standard Double Room

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Standard Twin Room

  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Double Room

  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Rondo

  • Breakfast included
  • Free WiFi
  • Laundry
  • Housekeeping
4.4 out of 5, Excellent, (3)
The price is $72
per night
$72 total
includes taxes & fees
Mar 10 - Mar 11
Hotel Rondo

About this property

Sutherland House

3-star Valparaiso hotel walkable to Ex-cárcel Valparaíso
This hotel features a bar/lounge, a snack bar/deli, and a rooftop terrace. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include a coffee shop/cafe, 24-hour room service, and concierge services.
Sutherland House offers 9 accommodations with complimentary newspapers and hair dryers. Beds feature premium bedding. 21-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Valparaiso hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sutherland House has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8:30 AM and 11:30 AM. A complimentary manager's reception is offered each day.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 1870
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Sutherland House Hotel
Sutherland House Hotel Valparaiso
Sutherland House Valparaiso
Sutherland House Hotel
Sutherland House Valparaiso
Sutherland House Hotel Valparaiso

Sutherland House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 77 reviews
Rating 8 - Good. 21 out of 77 reviews
Rating 6 - Okay. 3 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

Catherine

Liked: Staff & service
Disliked: Cleanliness
Beautiful skyline view of Val Paraiso
Receptionists were friendly and accomodating. View from our room window was beautiful. However, toilet seat was falling apart, very little toilet paper, towels were so old.
Stayed 1 night in Nov 2018

10/10 Excellent

Rob, Santiago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, quieter than down near La Reina Good views and breakfast Staff were great
Stayed 1 night in Nov 2018

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Cris, Dominican Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excelent service. at the top of Cerro Alegre don Claudio received us and accomodate us in a very nice room, very clean with a superb view of Valparaiso. Breakfast is very good youalmost feel at home with a good variety of choices.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and owner of Sutherland House could not have been nicer or more accommodating to us (a party of six). They gave us directions & maps, recommended good restaurants, and gave us the number for a reliable taxi driver. Lovely small boutique hotel.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and location.
Hotel is very central to area. Good breakfast and very kind staff. It can be loud on weekend with music and dogs but well worth it...
Stayed 2 nights in Apr 2018

10/10 Excellent

Joao E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nice view!!
Nice place to stay. A bit out of the way but easy to use bus or collectivos.
Stayed 3 nights in Feb 2018

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful historic mansion
Wonderful room with very comfortable bed,welcome glass of sparkling wine,very helpful,parking available,good breakfast included,and a less than 1km walk from the classic Valparaiso painted walls,restaurants and bars:1 of 2 nights was a little noisy,but then,it’s Valparaiso!
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caarmed in Valparisio
Terrific spot. Great views. Friendly accommodating staff and owner. Some English. Nice breakfast. Rooms small but we had a huge balcony. Just know, that like all Valparisio, there are stairs to climb. Walking distance to great restaurants and convenient bus service to other areas. Bus stops right in front of the hotel.
Stayed 2 nights in Jan 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a short stay in Valparaiso
Ideal location with lovely views and big rooms. Very good and friendly personal service and excellent breakfast. If you have a car also has useful private parking a big plus in Valparaiso.
Stayed 1 night in Nov 2017

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the harbor and great location
The Hotel Sutherland was very beautifully restored and maintained. The views of the city and harbor are very good. It is also close to the Pablo Neruda Museum.
Stayed 1 night in Jul 2017

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay, fabulous location, fabulous staff.
Loved our stay at Sutherland House, fantastic location, a short walk to Alegre & Concepcion area with its gorgeous buildings, numerous cafes & restaurants. Bus right outside the door, both times we caught the bus someone accompanied us even though we were very happy with the comprehensive directions they gave us. Only10min bus ride to town & 20 mins to Vina del Mar. We had early bus trip next morning, Claudio was very happy to get up and give us an early breakfast. The view from our room on top floor was outstanding. Special thank you to Vanessa, outstanding service, thank you.

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star service at a three star hotel
This lovely family-operated hotel in the hills of Valparaiso was a lovely place to stay. The staff were wonderful and the room was very comfortable. Because it's back in the hills, it is a steep climb to get there but well worth it for the views. And there are very few places in Valparaiso that don't require some stairs anyway.

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best view. you feel connected with the area
it was very comfortable. very high up and with a magnificent view. staff very nice, helpful and interested. Breakfast very good and generous. a must stay!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Valparaiso, Recommended
Very nice staff, conveniently located pretty close to main tourist area for getting a feel for Valparaiso and it's murals. Great view from our room. Note that parking is a bit tight and up a steep drive, but also behind a locked gate. They helped shuffle cars around so we could get out to head to the airport. Be aware that there are a lot of steps and a steep driveway to climb, in case that might be a physical concern for you. Breakfast was one of the best I had at any hotel I stayed in Chile.

10/10 Excellent

Alice, Los Angeles,CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Old ,sweat and charming hotel at the best location on the hills of Valparaiso!Fabulous staff,excellent service and heavenly view from a room.Located on the bus route so going up and down the hills is not a torture. Will strongly recommend!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely homely place to stay with fabulous views
Wonderful, friendly staff that went out of their way to make me feel comfortable and at home! Would highly recommend this as an incredibly lovely place to stay - it's q bit higher up on the hill but not far to walk, and even easier if you prefer to take the bus (which comes very often, is cheap and very convenient).

8/10 Good

lisa, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views
We had a wonderful stay at Sutherland. The staff was very friendly and provided us with a welcome drink and advice to tour the city. The hotel is higher up so expect a lot of walking just to get to the hotel, and lots of stairs to get into it. But the payoffs are worth it. Beautiful views from every room. I just wish they could do something about the neighbors rooster...

10/10 Excellent

Ronald, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay.
Have just spent 2 nights there, the staff (we were met by Plillip) were very accommodating and pleasant. Plenty of local knowledge, helpful and a friendly place to stay. We were given an upstairs room with a balcony and view through to the ocean. Would definitely recommend and would stay there again if we returned.