Zerohotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Zerohotel

Property amenity
Exterior
Property grounds
Twin Room, 2 Twin Beds (Port) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Lautaro Rosas 343, Valparaiso, Valparaiso, 2340000
  • Paseo Yugoslavo
    4 min walk
  • Villa Toscana
    1 min walk
  • Puerto Station
    9 min walk
  • Valparaiso (VAP-Rodelillo Airfield)
    24 min drive

Room options

Double Room (Colours)

  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room (Port)

  • Bay view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds (Port)

  • Bay view
  • Sleeps 2
  • 2 Twin Beds

Twin Room, 2 Twin Beds (Colours)

  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Zerohotel

4-star Valparaiso hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Zerohotel offers 9 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 27-inch LED televisions come with cable channels and first-run movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, designer toiletries, and bidets. This Valparaiso hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 4-star property offers access to meeting rooms and limo/town car service. Event facilities measuring 431 square feet (40 square meters) include conference space. This family-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a cruise ship terminal shuttle. Limited onsite parking is available on request.

Zerohotel has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 8:30 AM and 11:00 AM.
Zerohotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Limited onsite parking (max 3 spaces per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels
  • DVD player
  • First-run movies

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 85000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Zero Hotel
Zero Hotel Valparaiso
Zero Valparaiso
Zero Hotel
Zerohotel Hotel
Zerohotel Valparaiso
Zerohotel Hotel Valparaiso

Zerohotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 107 reviews" "
Rating 8 - Good. 19 out of 107 reviews" "
Rating 6 - Okay. 3 out of 107 reviews" "
Rating 4 - Poor. 0 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wanda

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert, Boulder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood
Stayed 3 nights in Feb 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in Valparaiso
This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zero was perfecto! We only had one night in Valparaiso and we wanted to be in the center of the artistic cultural area but close to lots of transportation to get around the area. Hotels had gorgeous gardens and sitting areas with epic views. It was intimate with fun and loveliness right outside the door. Room was pretty and very clean and also had incredible views. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Csaba

Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised.
Overall, this is simply not a four star hotel. Service was almost non existent, rooms were dated, old and due for an update, sheets had holes or were fraying. Breakfast was inedible. I have stayed at nicer Pensions in Europe. I think Hotels.com needs to update the listing for this hotel.to no more than a two star. There is also no restaurant on site, only an honor bar.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2023

10/10 Excellent

Clara Maria

Stayed 1 night in Jan 2023

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on Cerro Alegre

10/10 Excellent

Cristian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel en la zona turística de Valparaíso
Excelente hotel, muy bien ubicado en la zona turistica del cerro Alegre en Valparaíso. Muy buena atención del personal, piezas cómodas y rico desayuno. Totalmente recomendable.
Stayed 1 night in Jan 2023

10/10 Excellent

Georges

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very nice hotel and rooms, very quiet and superb view. Access by car difficult as in most places in Valparaiso,
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hillside hotel with a view
Splendid hotel with a magnificent harbor view and friendly service!! Truly delightful.
Stayed 1 night in Dec 2022

8/10 Good

Timothy

Stayed 1 night in Apr 2022

10/10 Excellent

Peder Holk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

FrankCarmel, New York City, New York 10065-6987 U.S.A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was extremely courteous and helpful to me, and made me feel very comfortable. I really appreciated the staff's attention. My experience was first-rate at Zero Hotel and look forward to returning there next year for a longer stay. Frank Carmel
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique view and environment ------------------------------------------------------------
Stayed 1 night in Jul 2019

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Valparaiso!
This is a perfect hotel for Valparaiso - small, quaint and unique - just like the city! It's a great location for walking and exploring. Breakfast was individually prepared and outstanding. The welcome and the service could not have been better or more personal. I really enjoyed my time here and Valparaiso was an unexpected delight in its own funky way. I can't wait to come back!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely small hotel in a great location. Good views of the harbour. Staff were very helpful and attentive and room was kept clean and tidy. We stayed 3 nights and the restaurant was closed for the first two. We ate on the last night and the food was delicious.
Stayed 3 nights in Mar 2019

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views; friendly staff, great spot; NO AC
We enjoyed two nights at the Zero Hotel during a short visit to Valparaiso. The hotel is in an "artsy" part of town peppered with hidden stairways, lots of murals, great restaurants, artisan shops, and friendly people. The people who manned the desk were always lovely and helpful. The breakfasts were delicious and filling. I would say that the one negative is that the rooms do NOT have air conditioning. If you sleep with the windows open, you are kept awake by the outside noises including screeching birds, traffic, and people yelling/talking.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
This small hotel was very well run. There was always someone at the door who spoke excellent English and could provide recommendations on restaurants and activities. The patio was lovely---great views, more pleasant in the morning when it was in the sun than in the late afternoon. Our room didn't have a view but was still very nice. Amazing bathroom with large tub too. As a sweet touch, they leave a truffle and bottle of water in the evening when they turndown the beds. Would definitely come back here.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaport historic area.
Comfortable and quiet, all remodeled and refinished, very comfortable stay and breakfast included.
Stayed 2 nights in Apr 2018