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The property itself is beautiful, but unfortunately, the service and overall experience were awful. There was no water in the room, the TV didn’t work, and the included coffee tasted like water. They had an espresso machine, but none of the staff knew how to use it. The coffee was so bad that guests ended up figuring out the machine and making their own coffee. Most of the staff didn’t greet us, say goodbye, or even ask how our stay was. The only exception was Miguel on the night shift, who was helpful and welcoming—we truly appreciated him. A beautiful property means very little when basic amenities don’t work and guests are treated as though they don’t matter. Management seriously needs to improve its service, staff training, hospitality, and maintenance before I could recommend this place.

Everything was amazing incredible place and beautiful views we are coming back

Excelente la locación, y el servicio

The staff was wonderful.

Beautiful grounds with spectacular view, great staff and good fod

Mucho Sur may be off the beaten path, but you will have the most relaxing time here! From the moment we got there, we were filled with peace and calm. The food was delicious, the room was comfortable, and everyone there, from the staff to the resident cat, made us feel special and cared for. After traveling through the region and staying at several different hotels, this one was our favorite, and I wish we had stayed here the entire time!