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Hotel Silken Ciudad de Vitoria

4.0 star property
VIP Access

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Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Lobby
Reception
Bar (on property)
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
$97
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Virgen Blanca Square
    ‪8 min walk‬
  • Plaza de Espana
    ‪9 min walk‬
  • Cathedral of Santa Maria de Vitoria
    ‪13 min walk‬
  • Vitoria (VIT)
    ‪11 min drive‬

Room options

View all photos for Club Double Room (Silken Club)

1 bedroom, down comforters, minibar, in-room safe

Club Double Room (Silken Club)

8.8 out of 10
Excellent
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Parking Included)

1 bedroom, down comforters, minibar, in-room safe

Double Room (Parking Included)

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, Balcony

1 bedroom, down comforters, minibar, in-room safe

Suite, Balcony

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Deluxe Double Room Single Use

  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Club Double Room Single Use (Silken Club)

1 bedroom, down comforters, minibar, in-room safe

Club Double Room Single Use (Silken Club)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room (extra bed for a child)

1 bedroom, down comforters, minibar, in-room safe

Standard Double Room (extra bed for a child)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Suite, Balcony (1 adult)

1 bedroom, down comforters, minibar, in-room safe

Suite, Balcony (1 adult)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

1 bedroom, down comforters, minibar, in-room safe

Junior Suite (1 adulto)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, down comforters, minibar, in-room safe

Junior Suite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

1 bedroom, down comforters, minibar, in-room safe

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

1 bedroom, down comforters, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(14 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use (Parking Included)

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use (Parking Included)

  • 215 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

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About this property

Hotel Silken Ciudad de Vitoria

4-star hotel in Lovaina
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning. Housekeeping is available on request.
Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and safes. Beds feature down comforters. 26-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hotel Silken Ciudad de Vitoria is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Vitoria - This restaurant serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitoria

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 333 out of 606 reviews
Rating 8 - Good. 219 out of 606 reviews
Rating 6 - Okay. 40 out of 606 reviews
Rating 4 - Poor. 8 out of 606 reviews
Rating 2 - Terrible. 6 out of 606 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything splendid
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mirielle

Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent !
Stayed 1 night in Mar 2025

10/10 Excellent

Younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Great experience and pleasant stay. Definitely recommend.
Stayed 1 night in Mar 2025

8/10 Good

eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Needs a gym
Stayed 2 nights in Feb 2025

8/10 Good

CYNTHIA

Stayed 4 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!
Stayed 3 nights in Nov 2024

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
Stayed 2 nights in Oct 2024

10/10 Excellent

Vinoth

Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
Stayed 2 nights in Sep 2024

4/10 Poor

Martin

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and convenience

My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Stayed 1 night in Jul 2024

8/10 Good

Shellee

Stayed 2 nights in Jun 2024

10/10 Excellent

GERMAN GUILLERMO PELAEZ

Stayed 2 nights in Jun 2024

6/10 Okay

Juan Diego

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Stayed 1 night in May 2024

8/10 Good

MARIA

Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place! Nice staff great location.
Stayed 1 night in Mar 2024