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Best Western Smart Hotel

4.0 star property

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Photo gallery for Best Western Smart Hotel

Lobby
Breakfast and dinner served, local cuisine
Seasonal outdoor pool
Breakfast and dinner served, local cuisine
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Gym

Explore the area

Map
Nordring 4, Voesendorf, Lower Austria, A2334
  • Shopping City Sud
    ‪4 min walk‬
  • Schönbrunn Palace
    ‪12 min drive‬
  • Schönbrunn Zoo
    ‪14 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Garden View

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (with Sofabed)

Standard Room, 1 Double Bed (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed (with Sofabed)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Best Western Smart Hotel

4-star Voesendorf hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a 24-hour front desk are onsite.
Best Western Smart Hotel offers 101 air-conditioned accommodations with safes and coffee/tea makers. This Voesendorf hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Smart Hotel features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Best Western Smart Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Smart Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner.

Languages

English, French, German, Hungarian, Italian, Polish, Serbian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Smart Restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ramada South Vienna
Best Western Smart Hotel Hotel
Ramada Vienna South Hotel Voesendorf
Ramada Vienna South Voesendorf
Ramada Vienna South Hotel
Ramada Vienna South Austria/Voesendorf
Best Western Smart Hotel Voesendorf
Best Western Smart Hotel Hotel Voesendorf

Best Western Smart Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 169 reviews
Rating 8 - Good. 71 out of 169 reviews
Rating 6 - Okay. 38 out of 169 reviews
Rating 4 - Poor. 13 out of 169 reviews
Rating 2 - Terrible. 7 out of 169 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

JAVIER

Stayed 1 night in Aug 2024

6/10 Okay

Harry

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was top - just as described. Room was large enough, bed new and it was quiet. Staff were nice. The area surrounding is a series of massive outlet shops and the Westfield shopping centre. Tram is the only public transport into the centre and the station lies outside of the central Vienna fare zone.
Stayed 2 nights in May 2024

10/10 Excellent

christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Patrick, Beausejour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff , restaurant and room. The breakfast was excellent and well worth the money.
Stayed 1 night in Jul 2022

10/10 Excellent

Marko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for city trips and shopping
Great location as it has direct tram to Opera/KarlsPlatz 5min away. There are also restaurants in Cineplex. Huge SCS (shopping center sud) next door. You do hear highway, but not too much.
Stayed 1 night in Apr 2022

8/10 Good

Uri

Liked: Cleanliness, property conditions & facilities
Nice basic hotel
Stayed 1 night in Jan 2022

10/10 Excellent

Arik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Very nice and clean hotel. Great location for shopping.
Stayed 1 night in Sep 2021

10/10 Excellent

Tariq

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and friendly staff. Very close to shopping mall
Stayed 1 night in Oct 2021

8/10 Good

Azem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Clean and adequate
Stayed 1 night in Aug 2021

8/10 Good

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking, good food , helpful staff will definitely be staying again
Stayed 1 night in Jun 2021

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible and not really 4 star
It is really unfair to the other hotels that actually are 4 and 5 star, when places like this just lie and call themselves 4-star obviously to attract customers. I think the only reason they can somehow get away with calling themselves 4-star is that they have a swimming pool ( that nobody uses ) out in the backyard. But there really needs to be some extra reviews on places like this and extra investigations on the fact that they get away with lying and calling themselves what they definitely are NOT. When they’re clearly only 2.5 to 3-star if that.
Stayed 2 nights in Oct 2019

6/10 Okay

Bob K.

Liked: Cleanliness
Shopping Centre
The hotel is in The middle of a shopping centre, but gives no services and the shopping centre has no restaurants or even fastfood available.
Stayed 2 nights in Jul 2019

10/10 Excellent

Tais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 3 nights in Sep 2019

6/10 Okay

Mona

Disliked: Staff & service, room comfort
Talal
The staff specially the phillipene lady and the big man was very rude not supported we ask for adapture they said not have although they give others the AC was 25 C very hot we ask them to low it to 23 they refuse we booked two rooms they but fridge in one other no its strange the swimming pool was full with insects and plant The only thing we like is the location The blonde girl was freindly
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we came into the room, we noticed that one of the pillows had blood stains on them, we called reception to ask them to replace the pillow and it took nearly 2 hours for someone to come and change it. The TV in the room also didn't work and they had an attitude about fixing the remote and once again it took nearly 2 hours for someone to come and replace it. When we told the manager in the morning about how our stay was, he was rude and apprehensive despite the fact that we were very polite and he started saying "All of you Americans think you can just write bad reviews, well we will call the police because that's not how we do things here in Europe" and he said "Fortunately this isn't America " and he kept making his rude comments about Americans, even though all we did was complain that the room was clearly not cleaned. The Manager was extremely rude and didn't even once apologize for the condition of the room and had the audacity to give us attitude. Stay away from this place.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stop Over Hotel
Very friendly staff and well located for motorway stop over. Big shopping centre close by but not much in way of restuarants or bars.
Stayed 1 night in May 2019

10/10 Excellent

Sevgin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice lobby, clean room, very good position too
Stayed 1 night in Apr 2019

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good overall
Overall it is good. Location is not brilliant, but you don't go here for that. Bit annoying that they let you wait at reception whilst they are in the office behind it doing other things. Room didn't have a fridge as they used to.
Stayed 1 night in Oct 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Had a very pleasant stay, I utalised the gym most evenings which was basic but good.. my only complaint could be the noise from the stairwells where you could hear the other guests as my room was quite close to them..
Stayed 4 nights in Sep 2018

8/10 Good

Enescu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Gord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Hotel
We found it noisy as we had a room on the same side as the freeway. We also understood this was an airport hotel.....it is 17 kms and a 45 min. Drive to the airport.
Stayed 1 night in Sep 2017