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Chalet Kilauea

2.5 star property

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Exterior
Property grounds
Standard Room, 1 Queen Bed (Chalet Kilauea Hotel) | Premium bedding, individually decorated, desk, cribs/infant beds
Front of property
Standard Room, 1 Queen Bed (Chalet Kilauea Hotel) | Private kitchenette

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

Map
19-4178 Wright Road, Volcano, HI, 96785
  • Kilauea
  • Volcano House
    ‪7 min drive‬
  • Kilauea Military Camp
    ‪9 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Chalet Kilauea Hotel)

Standard Room, 1 Queen Bed (Chalet Kilauea Hotel) | Premium bedding, individually decorated, desk, cribs/infant beds

Standard Room, 1 Queen Bed (Chalet Kilauea Hotel)

  • 600 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chalet Kilauea

Volcano hotel with free in-room WiFi
Along with concierge services, this smoke-free hotel has express check-in and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is available on request.
Chalet Kilauea offers 5 accommodations with hair dryers and complimentary toiletries. These individually decorated accommodations include desks. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Chalet Kilauea features a garden, a picnic area, and concierge services. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Chalet Kilauea is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Crib (surcharge)

Conveniences

  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • LED lighting
  • Portable fan
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 133-620-1216-01
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Kilauea
Chalet Kilauea Chalet Kilauea Collection
Chalet Kilauea Chalet Kilauea Collection Inn
Chalet Kilauea Chalet Kilauea Collection Inn Volcano
Chalet Kilauea Chalet Kilauea Collection Volcano
Chalet Kilauea Collection
Kilauea Chalet
Kilauea Hospitality Group Inn Volcano
Kilauea Hospitality Group Inn
Kilauea Hospitality Group Volcano
Kilauea Hospitality Group
Kilauea Hospitality Group Hotel Volcano
Kilauea Hospitality Group Hotel
Chalet Kilauea The Chalet Kilauea Collection
Chalet Kilauea Hotel
Chalet Kilauea Volcano
Kilauea Hospitality Group
Chalet Kilauea Hotel Volcano

Chalet Kilauea Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 212 out of 497 reviews
Rating 8 - Good. 179 out of 497 reviews
Rating 6 - Okay. 75 out of 497 reviews
Rating 4 - Poor. 14 out of 497 reviews
Rating 2 - Terrible. 17 out of 497 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

THEODORE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never experienced such a delightful with and unique design of accommodations. It was easy to check in and out. If you are visiting the volcano, it has a easy access to the area.
Stayed 1 night in Feb 2025

10/10 Excellent

jairia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cute quiet serene place to stay surrounded by wilderness and close to Volcano national park
Stayed 1 night in Feb 2025

10/10 Excellent

lori

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the decor and location to Volcano Park!! Amenities were great.
Stayed 1 night in Feb 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky and cozy

Our room (101) was comfortable and quirky — made you feel like you were in a cozy cave. Can’t speak to the other rooms, but our place was huge, and the hotel’s location in Volcano provides easy access to the park and nearby restaurants (there aren’t many). Would definitely stay there again. The virtual check-in worked fine.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
none
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Property conditions & facilities, room comfort

Would stay here again.

Wood walls, wood ceilings wood bed and tables are absolutely beautiful. No A/C so it was a little warm during the day but it cools down nicely at night. No contact check in, great for introverts who don’t like people. They leave you everything you need for your stay. Very nice. Wife and I look forward to exploring other rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great property! Coolest bathroom I have ever seen. Will definitely stay again next time in Volcano.
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun room and great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
The property was clean and well maintained. I really enjoyed the architecture of the rooms, somewhat unique. Although there was no one on duty, there’s ample access to towels, toiletries, etc. conveniently located close to volcano national Park. Can’t beat this place for the price!
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like a "home away from home". Very clean, equipped with everything you can think of, and nicely decorated.
Stayed 1 night in Jan 2025

10/10 Excellent

Margart

Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love that room, it's very charm and Hawaii feel unlike corp hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mia, Waikoloa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an amazing property! I loved the uniqueness; the space- with the separation of the 2 beds; the dehumidifiers; the "fireplace" heater; the huge shower-- they even had a showerstool for me to borrow which was handy due to a bad leg; the kitchenette had everything I needed! Mahalo! I'll be staying there again!!
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet and clean hotel. It's completely self-service check-in and check-out. Very close to Volcano National Park. The room layout was odd but functional.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable! Well appointed mini kitchen. Loved the double showers and volcanic essence of the bathroom and bar. Beautiful secret gardens.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Peiyue, Northville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at Chalet Kilauea near Volcano, and it was definitely an interesting experience. Everything is self-service here—no front desk, you pick up the key yourself and just head straight to your room. It’s a pretty cool setup, and there's a supply room if you run out of anything, which was nice. The room itself was pretty unique, kind of like a wooden cabin structure. The bathroom felt like stepping back to the Stone Age, but it was still okay for a one-night stay. The place is super quiet, which we appreciated. It's very close to Volcano Park, so it's great if you're planning to explore there. The only downside was I did spot a cockroach in the room, which wasn’t ideal. But overall, for the price and the location, it wasn't too bad. Not much to complain about, just be prepared for the self-service vibe and keep an eye out for critters!
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are looking for a cool place to stay in Volcano, look no further. I cannot say enough about how much I loved staying here. Awesome tropical vibe will make you feel like you are in another country. Be sure to book room #103 for the view outside your window which is an entire wall of glass yet very private.. Self check in and no staff on duty but super easy check in and everything you need is right there for you.
Stayed 1 night in Oct 2024

10/10 Excellent

srinivas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was very well maintained and by the time we arrived we got a free upgrade. the stay was very comfy and convenient ro national park.very clean and hygiene property. happy to have stayed here.
Stayed 1 night in Oct 2024

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
Great room, fun decor. Easy self checkin, quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was like a dream, it was beautiful and quiet. I thought I was booking just a regular hotel and it was nothing like it, it was something totally different and completely unique. Check in and out was easy. The property was gorgeous. Everything’s about this stay was incredible, if I ever go back I’ll choose this place again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I love the rustic atmosphere, location and accommodations. We loved the grounds and the town of Volcano. A great getaway for us.
Stayed 2 nights in Sep 2024

2/10 Terrible

Katrina

Stayed 1 night in Aug 2024