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Super clean, excellant service, cannot ask for a better location in the middle of Old Quarter. 2 minutes walk to St Joseph Cathdral, about 5min walk to shopping street. Thanks to general manager Brian for the very personalised check out experience.

The only good thing about this place are the staff. They are very accommodating and nice other than that I wouldn't recommend or come back to this place. They only give you one key card which you have to put it in a slot for the electricity/AC to turn on. Every hotel/rental place always give two keys but not this place. It takes forever for the room to cool down. My first room had mold in the bathroom ceiling and ants everywhere. It smelled so bad and horrible. I asked the staff for another room. Staff was really nice and ran around to find us a better room. Second room was better but still had ant problems. Its a little rundown building. This place is close to shops and restaurants but not worth it for me.

Staff were lovely and location was great in Hanoi. However the plumbing wasn't the best and often left a smell. Also, I arrived early and they held my suitcase for me until check in time. Although this is kind, I would question the security behind this as i went in and out of that room a few times and other people's belongings were there. Seems like anyone could take it if they had to temporarily store something as well. Be aware it's very noisy on the street below.

Staff is kind and helpful but the hotel is a scam. Their photos are highly misleading and there’s nothing luxurious about it. Expect a highway motel type of experience.

one of the best hotel in hanoi, lovely staff and comfortable

Overpriced! I only paid for the location.