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Vu Quy Vacation Packages

Great overnight trip

Extremely disappointing experience and absolutely not the 5-star cruise that was advertised. Our cabin had a very strong sewage smell coming from the bathroom that spread throughout the entire room and made us feel nauseous. Even staff members who came to inspect the room had to cover their noses. We requested a room change immediately but were told there were no other rooms. staff lit scented candles, blocked the drains, and turned on an ozone machine inside the enclosed cabin. ozone machines are unsafe to use while occupied, which was extremely concerning. the smell remained throughout the stay and was still very strong and nauseating the next morning. There were also ants in the cabin, further reinforcing the poor hygiene standards. The food was also quite mid and nowhere near what you would expect from a luxury cruise experience. To make matters worse, the company switched us to a completely different cruise only one day before departure. We booked the original cruise specifically for its traditional Vietnamese aesthetic and panoramic room design, but the replacement felt inferior and completely different from what was advertised. When we requested even a partial refund due to how severely the experience was impacted, they offered only around AUD $120, which felt insulting given the seriousness of the issues and the price paid.we rejected the refund We do NOT recommend this stay

Amazing place with an astonishing view. The lady that escorted us to the room is very friendly and walks you through the place so you know where everything is. Great location for food and shopping.

The room was cute and had a fun vibe to it. The owner was very accommodating to our needs.

We all liked the spacious rooms which had all the facilities needed. It also was very clean. The beds were very comfortable. You could not fault the staff who were all very welcoming, friendly and helpful. We had an evening meal in the restaurant. The menu had plenty of choices Vietnamese and Western food. We all chose Vietnamese dishes and they were delicious. Also the prices were not that expensive. Plenty of choices at buffet breakfast again Vietnam and Western food. Price included in room rate. Would definitely recommend and stay there if we were in HaLong Bay.