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Candles Hotel

3.0 star property

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Photo gallery for Candles Hotel

Lobby sitting area
Front of property
Family Suite, Balcony | View from room
Minibar, in-room safe, desk, blackout drapes
Buffet

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

View in a map
Wadi Musa, Petra, Wadi Musa
  • Petra Visitor Center
    ‪7 min walk‬
  • Petra
    ‪15 min walk‬
  • The Treasury

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite, Balcony

Family Suite, Balcony | Minibar, in-room safe, desk, blackout drapes

Family Suite, Balcony

  • Sleeps 5
  • 5 Large Twin Beds

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Front of property

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  • Free WiFi
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About this property

Candles Hotel

3-star Wadi Musa hotel close to Petra
This hotel features a restaurant, a bar/lounge, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Candles Hotel offers 35 accommodations with minibars and safes. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Wadi Musa hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

Candles Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JOD 4 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JOD 4 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Candles Hotel
Candles Hotel Wadi Musa
Candles Wadi Musa
Hotel Candles
Candles Hotel Jordan/Petra - Wadi Musa
Candles Hotel Hotel
Candles Hotel Wadi Musa
Candles Hotel Hotel Wadi Musa

Candles Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 187 reviews
Rating 8 - Good. 78 out of 187 reviews
Rating 6 - Okay. 43 out of 187 reviews
Rating 4 - Poor. 10 out of 187 reviews
Rating 2 - Terrible. 8 out of 187 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! Stay somewhere else, don’t be fooled by the smart looking building facade and tidy internal areas as sadly the rooms aren’t as loved. The room smelt horrible, had crystallised damp on the walls, a dirty bathroom (especially the shower curtain), electric wires exposed on appliances and overall of a general poor standard. Breakfast choices were extremely limited and questionable hygiene levels. The only good thing was its location to Petra entrance and free car parking. Worse hotel I’ve ever stayed in and couldn’t wait to leave.
Stayed 3 nights in Nov 2019

8/10 Good

Alejandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, delicious breakfast.
Stayed 2 nights in Nov 2019

8/10 Good

Alexa

Hotel with great location

The locations is really good, 5 min walk to Petra.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It was not exactly clean. Friendly staff, proximity to petra
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with excellent location for visiting Petra - across the street from the Visitors centre.
Stayed 2 nights in Nov 2019

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Don’t go for a double bed. They are tiny and the rooms are smaller. Two single beds in a non smoking room was a much better option. Staff in restaurant were particularly lovely, and it was possible to enjoy a glass of Jordanian wine on the terrace. Big downside though is the speakers for call to prayer are right next to the hotel. They blared into our bedroom at 5am which is not a welcome wake up. Okay if you’re setting off early for Petra perhaps.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Petra. Excellent food. Staff very helful and polite.
Stayed 2 nights in Sep 2019

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Mold in the shower
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel to be presented as 3 Star.

Hotels.com must stop advertising this dirty old hotel as 3 Star. This is a old dated hotel not worthy of carrying 3 star markings. All staff were polite and friendly but hotel it self is old and falling apart. Bed linen was so worn and ripping apart. Bath towel were old and discoloured . Bathroom is an eye sore with dirty shower basins with blocked drain. When I mentioned this to the staff they kindly showed me other 2 available rooms and they are no better. Dinner should have been buffet but served one main dish with chicken and some side dishes for the same price of 10 JD for which you can get much much better food outside. At check out when I mentioned it they gave me 5JD discount which does not change the facts. I will never recommend this hotel to anyone. If all of them Stars removed from the hotel, no one will have complaints either. All of them wonderful reviews must have been posted by the hotel itself.
Stayed 2 nights in Sep 2019

8/10 Good

isa, Virginia

Traveled with partner
Liked: Cleanliness, staff & service
Rooftop view of the city, watching the full moon rise over Petra. Walking distance to everything. Being on top of a hill has its pros and cons, puff, puff! The staff is friendly and helpful. So glad there was a small 2-person elevator to get our luggage up to the 3rd floor. Great breakfast buffet!
Stayed 1 night in Sep 2019

8/10 Good

Alexander, Seattle

Traveled with group, Traveled with family
Liked: Staff & service
Staff and service, they where very responsive and met every our request
Stayed 1 night in Sep 2019

10/10 Excellent

Duygu

Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Mei Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

Tom

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ok for a short stay

I chose this hotel mainly for the location to the main entrance. The hotel is very run down. The room is old and small. But it is sleep-able and convenient. The staff is always ready to serve. I only stay for one night so it is ok.
Stayed 1 night in Jun 2019

10/10 Excellent

Dan, South NJ, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only 5 minutes walk from the visitors center and entrance to Petra. The room was clean and accommodated our needs. The staff was nice and helpful and breakfast was good. The hotel is located uphill (short uphill walk) and is next to the Main Street, were many of the restaurants are located.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

RADOSLAW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Basic. Cheap and good. It has everything you need but keep expectations low. The staff were very nice!!! Served our purpose.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Good location - very close to the entrance of Petra, while some hotels are a long way off, so a quick easy walk if you want to be one of the first in the morning. Good value breakfast, and cheap overall compared to other options. Definitely a budget option - quite basic and feels a little tired. Bathroom wasn't perfectly clean, and we ordered a pack lunch for Petra the night before, but the order hadn't been given to the kitchen, so it wasn't ready (they prepared it quickly, but it did delay us a little). However being such a good price, you can't complain and expect a 5star hotel - you get what you pay for, and the staff were all friendly. If you want a basic, friendly option close to Petra without luxuries, this is for you.
Stayed 2 nights in Apr 2019

6/10 Okay

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for is very apt to describe this hotel. Nothing special . Only good thing was the location that is close to Petra Centre.
Stayed 3 nights in Apr 2019

10/10 Excellent

Rizalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good perfect budget hotel

I had a nice stay at this hotel. Although, yeah, it seems Abit old, but the room is very clean. Outside the room, it smells like cigarette smoke but inside the room, it smells very nice. The hotel is very near the Petra site (5-10mins) depends on how fast u walk. But the way up to it, the street is steep. But it's fine by me since I love walking. And u don't need to spend money to take a taxi. The room is complete, all the basic needs u can ask for, clean towels, soap, shampoo, shower gel. The only thing I've noticed is that u can easily hear any noise from outside. And some rooms (my room) is directly beside a mosque, so expect that morning prayer call to wake u up as well. All in all, I would definitely recommend this place. I actually already did to my friends and other people on travel groups. I would stay here again if I go back to Petra. Thank you Candles.
Stayed 1 night in Apr 2019