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Petra Heart Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Petra Heart Hotel

Rooftop terrace
Reception
Deluxe Triple Room | Pillowtop beds, minibar, in-room safe, desk
Exterior
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Toursim St. next to Sanabel Sweets and, Wadi Musa, Ma'an Governorate, 71810
  • Petra Turkish Bath
    13 min walk
  • Petra Visitor Center
    16 min walk
  • Street of Facades
    16 min walk
  • Ein Yahav (EIY)
    209 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Pillowtop beds, minibar, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

About this property

Petra Heart Hotel

3.5-star Wadi Musa hotel close to Petra Turkish Bath
A restaurant, a rooftop terrace, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Petra Heart Hotel offers 15 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. This Wadi Musa hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, printers, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Wadi Musa hotel also offers a rooftop terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Petra Heart Hotel is a smoke-free property.

Petra Heart Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JOD 15
Contactless check-in available
Late check-in subject to availability
Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JOD 90 per vehicle
  • Early check-in fee: JOD 15 (subject to availability)
  • Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Petra Heart Hotel Hotel
Petra Heart Hotel Wadi Musa
Petra Heart Hotel Hotel Wadi Musa

Petra Heart Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 86 out of 105 reviews" "
Rating 8 - Good. 16 out of 105 reviews" "
Rating 6 - Okay. 3 out of 105 reviews" "
Rating 4 - Poor. 0 out of 105 reviews" "
Rating 2 - Terrible. 0 out of 105 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine, Cedar Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! We loved our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Petra
Great location, clean & comfortable. Staff couldn't have been more friendly or helpful. Gave us great advice on seeing Petra. Right near the restaurant area
Stayed 2 nights in May 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is where we will stay every time we go to Petra. The staff are amazing, the breakfast was great, the room is what we wanted with a great shower after 2 days of walking Petra. You can walk from hotel to entrance, but it is easier to drive and park in the free parking behind the Mozenpick hotel. They gave us a ton of information on where to go and how to get there, let us use their microwave to make popcorn.. highly recommend.
Stayed 2 nights in Apr 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the stay was adequate, and the staff was very attentive, I felt as if I was a VIP. On the other hand, they were not prepared for food service during Ramadan and could not fulfill my needs, though they offered room service daily. Do not expect food service during fasting.
Stayed 7 nights in Mar 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed. Considering the price, I didn’t .expect a spacious room and a very good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with clean, quiet and spacious room. People who work there are super friendly. I would definitely recommend this place to anyone who wants to visit Petra.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lilian

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly stuff , good parking !
Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised by how friendly and nice the staff were. Rooms are clean. Great AC/heat in each room. Rooms are small by US standards but adequate. Showers are like a cruise ship. Big selection of toiletries. They put snacks and drinks in each room as well. They will help you get a tour or pick out restaurants nearby. Great pomegranate tea at check in. I will definitely return. Walking distance to many Restaurants and shops.
Stayed 1 night in Dec 2023

10/10 Excellent

Shalendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are visiting Petra. The staff is very welcoming and attentive. HIGHLY recommended.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and owner went above and beyond to make our stay so comfortable and easy. Recommendations on how to do petra, where to eat, what to eat. From giving us some delicious hibiscous drink when we were checking in to key chain when we checked out. It was more like visiting family than staying at a hotel. The hotel is in a great location for restaurants and things around. Its easy to drive or walk to petra visitor center. The hotel is new and spotless. And bed were very comfortable which is always hit or miss in some hotels but not this one. Thanks for a great stay guys 👌
Stayed 2 nights in Nov 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great propoerty for a quick in and out in Petra
Stayed 1 night in Nov 2023

10/10 Excellent

Andrei, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both my wife and I enjoyed our brief stay in this hotel. Breakfast was served every morning and it was delicious. Staff was both friendly and very attentive. Highly Recommend for your next stay. A
Stayed 2 nights in Oct 2023

10/10 Excellent

Yazan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Jul 2023

10/10 Excellent

Nasreen

Stayed 2 nights in May 2023

10/10 Excellent

Pooja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Pooja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Marion

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Helpful friendly staff, comfortable well equipped rooms. No communal space except dining area.
Stayed 3 nights in May 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost and pleasant room, centrally located
Nice and clean hotel located centrally. Walkable distance from restaurants and super markets. The room was cosy and clean. The receptionist in the morning is very warm and kind. He gave us a complimentary keychain while checking out. The receptionist in the evening is not very friendly. He did try to convince us into eating in the restaurant endorsed by him, carrying packed lunch to Petra, going for a massage. We didn’t end up trying any of his recommendations. Breakfast has the usual continental and Jordanian spread with the same options every day. The kind chef makes fresh omelettes as per your requirement. Overall a very pleasant stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied with my stay
Comfortable, clean, well-appointed hotel. Good choice for price category, service was warm and very friendly. Would stay here again.
Stayed 2 nights in Mar 2023

6/10 Okay

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the Expedia website promises “Breakfast included”, which is apparently not true. They charge separately at the hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

LUIZ AUGUSTO

Stayed 1 night in Mar 2023

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Close to lots of food options and markets. Staff was very friendly and helpful. Rooms are smalls but very comfortable.
Stayed 2 nights in Mar 2023