4/10 Poor
Martin
Traveled with partner
Apr 4, 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was within walking distance of Petra which is why we booked it
They valet parked the car and I was sure they drove our car during the day we were in Petra as I noticed it had moved and the fuel seemed lower than I left it
When we arrived the Receptionist suggested that we did not enter Petra from the visitor centre but if we took a taxi to little Petra and then a jeep to the far entrance we would only have to walk one way and down the 900 steps He arranged a taxi which would cost 20 JD without mentioning the free shuttle bus from across the road from the hotel Fortunately I found out and cancelled his 20JD con
Hotel advertised a swimming pool and outside relaxing areas When we got there the whole area was closed for renovations
On leaving I mentioned this to the manager who said well you could have gone to the sister hotel next door but we were not told this on arrival
Air conditioning was set for heating across the whole hotel not cooling and the temperature was 28 degrees
Chose this hotel because it was a 5 star with a swimming pool within walking distance of Petra
Martin
Stayed 2 nights in Mar 2025
