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Aparthotel

Grafenberg Resort by Alpeffect Hotels

3.5 star property

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Photo gallery for Grafenberg Resort by Alpeffect Hotels

Spa
Buffet
Terrace/patio
Interior entrance
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
  • Spa
  • Outdoor Space

Explore the area

View in a map
Hofmark 5, Wagrain, Austrian Alps, Salzburg Region, 5602
  • Place, Snow Space Salzburg
    ‪1 min walk‬
  • Place, Grafenberg Cable Car
    ‪3 min walk‬
  • Place, Wasserwelt Amade
    ‪5 min walk‬

Room options

View all photos for Room

2 bedrooms, free WiFi, bed sheets

Room

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room

2 bedrooms, free WiFi, bed sheets

Room

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment

2 bedrooms, free WiFi, bed sheets

Apartment

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Apartment

2 bedrooms, free WiFi, bed sheets

Apartment

  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Twin Bunk Beds
  • Free WiFi

About this property

Grafenberg Resort by Alpeffect Hotels

3.5-star Wagrain apartments with kitchens
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Housekeeping is available once per stay.
Grafenberg Resort by Alpeffect Hotels offers 10 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with cable channels. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.
Some rates at Grafenberg Resort by Alpeffect Hotels are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Grafenberg Resort by Alpeffect Hotels features an indoor pool and a sauna. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Wagrain aparthotel also offers a terrace, an arcade/game room, and ski storage. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Grafenberg Resort by Alpeffect Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Grafenberg Resort by Alpeffect Hotels has a restaurant on site.

All inclusive details

All-inclusive room rates at Grafenberg Resort by Alpeffect Hotels are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage

Pool/Spa

  • Full-service spa
  • Indoor pool
  • Massage
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (EUR 5 per night)
  • Limited onsite self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LED TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Housekeeping available once per stay
  • Luggage storage

Things to do

  • Arcade/game room
  • Ski storage

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 10 units

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200.0 per stay
  • A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 3.95 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Covered self parking fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

Grafenberg Resort Wagrain
Grafenberg Wagrain
Resort Grafenberg Resort Wagrain
Wagrain Grafenberg Resort Resort
Resort Grafenberg Resort
Grafenberg
Grafenberg Resort
Grafenberg By Alpeffect Hotels
Grafenberg Resort by Alpeffect Hotels Wagrain
Grafenberg Resort by Alpeffect Hotels Aparthotel
Grafenberg Resort by Alpeffect Hotels Aparthotel Wagrain

Grafenberg Resort by Alpeffect Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Miroslav

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing family friendly property in the heart of gorgeous Alps. Rooms are very spacious and well equipped, staff was very friendly and the dining was amazing. There are countless hiking / family activity options in a close proximity. We definitely want to come back again perhaps in the winter to enjoy skiing. Wholeheartedly recommended!
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Hadar

Liked: Cleanliness, amenities, property conditions & facilities, communication
1. Very nice and helpful staff at the reception. Employees at the restaurant cannot really communicate or answer questions unfortunately (other than the lovely woman in breakfast) 2. Very nice, large, clean, comfortable rooms 3. Food was mostly good, large choice of salads and vegetables 4. The pool is nice BUT slippery and dangerous. It will end badly if not taken care of 5. No outside area for kids at all, and the indoor room is not nice at all 6. Area is beautiful, just in front of the cable car, nice views, nice river
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, communication
This was our first time visiting Austria and we were not disappointed! As a family of four with two children age 6 and 10 the location of the hotel and the facilities offered by the hotel was second to none. Specifically the included pool pass to the local water park was outstanding. The safe environment of the hotel and the local area meant it was the first time we felt that we could leave the kids somewhat unattended and meant we could properly relax. All local amenities are in walking distance, (snow lifts, walks up the mountains, local shops). Staff were very friendly and helpful throughout our stay. The room was clean and tidy with ample space, two separate bathrooms was a welcomed surprise! We did the all inclusive option but there is plenty of utilities to do self catering if you prefer (oven, hob, fridge, freezer etc). Perhaps the only negative, but this is probably the case with all holidays, the all inclusive option was very good but the buffet did get a bit tedious towards the end. One recommendation for the hotel would be to improve their coffee and offer oat milk, but that is because we are coffee snobs. All in all this was such an amazing experience and would we come back……it’s a huge yes from us!
Stayed 7 nights in Aug 2024
Verified

6/10 Okay

Michael

All inclusive mad var rigtigt god Værelse normal standard Pool/sauna ret kedelig
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, room comfort, communication

Super god oplevelse af 2 dages ophold

Meget renligt hotel. Ligger OK centralt, god service
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Michael Peter

Liked: Cleanliness, room comfort, communication

Super hotel i lækre omgivelser

Super hyggeligt hotel!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Uwe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr sauber und nettes Personal. Das Essen ist hervorragend.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Jesper

Liked: Cleanliness, room comfort, communication

Godt familie hotel

God beliggenhed, rene og store lejligheder, venlig betjening
Stayed 1 night in Jul 2023
Verified

8/10 Good

Matthias

Liked: Cleanliness, amenities, property conditions & facilities, communication
Abschließend kann ich dem Grafenberg-Resort für unsere Zeit dort 4 von 5 Sternen geben und ist an den Erwartungen angelehnt, die wir vor Reiseantritt hatten. Wie die Einschätzung zu Stande kommt gebe ich hier an: Zimmer absolut sauber und groß. Werden halt nicht jedes Jahr gestrichen. Wer sich daran stört, bitte… Betten gefühlt tatsächlich etwas durchgelegen. Spar-Bereich mit einem Pool und 2 Saunen überschaubar. Für Zwischendurch aber voll ok, wir machen ja keinen Hotelurlaub. Um den Pool alles sehr glatt (RUTSCHGEFAHR) mit Schlappen aber kein Problem, die man aus hygienischen Gründen schon tragen sollte. Dampfsauna war zu unserer Zeit viel zu heiss oder gar nicht richtig in Betrieb. Generell könnte man den Saunabereich auch vor 15.30 Uhr öffnen bzw. nach dem Wetter ausrichten. Essen war sehr gut und mit ausreichender Auswahl. Mittags gibt es „lediglich“ Suppe, aber das wusste man ja vorher und ist aufgrund der Lage verständlich und auch völlig in Ordnung. Getränke nicht original (Cola/Fanta usw) aber auch hier für uns kein Grund zum meckern. Wer sich hier stört, sollte vielleicht einmal das Preis-Leistungsverhältnis auf den Prüfstand stellen und sich im Hilton einmieten. Service außerordentlich klasse. Das Personal war immer freundlich, hilfsbereit und zu jederzeit bemüht uns den Aufenthalt so gut wie möglich zu gestalten. Wir (Familie mit 2 Kindern) wollten Aktivurlaub machen und die Gegend erkunden. Das ist im Grafenberg-Resort sehr gut machbar.
Stayed 11 nights in Jun 2023
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es war ein super toller Familienurlaub, die Zimmer waren super groß es gab zwei separate Zimmer mit Bad. Am Essen konnte man auch nichts aussetzen es war abwechslungsreich und für jeden was dabei
Stayed 7 nights in Aug 2021
Verified

2/10 Terrible

Sascha

Disliked: Cleanliness, property conditions & facilities, communication
Leider ließ die Sauberkeit und die Umsetzung der Coronaregeln sehr zu wünschen übrig. Im ersten Zimmer fanden wir ein Schlafsofa vor, dass nach Urin roch, im Ersatzzimmer, dass angeboten wurde nachdem kein Putzpersonal mehr zur Verfügung stand, begrüßte uns in der Toilette die große Hinterlassenschaft des Vorgängers. Diese Sauberkeitsmängel sind besonders während Corona nicht akzeptabel und hätten bei der Reinigung auffallen müssen. Da fragt man sich schon ob/wie in diesem Hotel geputzt wird.
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Onze eerste keer in Oostenrijk. En we vonden het fantastisch. Onder meer door het verblijf in het grafenberg resort. Bij aankomst zijn we vriendelijk onthaald. Het appartement was proper en alle voorzieningen zijn aanwezig. De grote ramen in het appartement geven een extra ruim gevoel. Het eten was lekker en voldoende variatie. Het was een fijn, proper en kindvriendelijk verblijf. Wij komen zeker nog terug.
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Jean guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

top

au top, malgrè les conditions sanitaires la piscine et le spa étaient réservés à l'avance et des gants en plastique étaient proposés pour le buffet
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms (more appartments) are huge, 10p can sleep here although that might be somewhat crowded. The hotel is opposite the funicular railway which connects walkways in the mountains between Flachau, Wagrain and St Johan. Especially fun for families with kids, there is a lot to do! The food is great and so is the staff. COVID-19 measurements in the restaurant: it’s buffet style and everyone uses a plastic glove on one hand so no one touches anything. The staff wears facemasks. The guests wears them, depending on where they are from. It’s not mandatory in the restaurant. The WiFi is great everywhere and extremely fast. The mattresses are very (!) hard and the water pressure in the showers is low. We missed a fitness room and there are no massages possible in these COVID-19 times, but if you really want to, you can go to the sporthotel opposite, they also offer this to guests from other hotels. If you’re hesitating: don’t! It’s a wonderful hotel in a beautiful area with lots to do! We stayed here for two weeks in the summer, but would have loved to stay a lot longer.
Stayed 14 nights in Jul 2020
Verified

8/10 Good

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gezin met kids

Grafenberg Resort is een mooi hotel. De appartementen zijn ruim, het is prettig om (als je met een gezin bent) apart van de kinderen te kunnen slapen. De keuken is ook ruim en je hebt een eethoek plus hoekbank. Wij zaten op de begane grond en hadden buiten een terras. Dit was wel open dus onze 2-jarige dochter kon zo weglopen, dit was een minpunt dat het niet afgesloten was. Andere kamers hebben een balkon. Daarnaast vonden wij de bedden niet super. Wel op elke kamer nog een TV. Ook hadden we 2 badkamers, erg prettig. Het eten was voldoende tot prima. Verschillend per dag en smaak. Maar ruime keuze. Binnen is een zwembad, voor een paar baantjes trekken prima maar je hebt ook een gastenkaart om gratis te zwemmen in Wasserwelt, een aanrader! De omgeving van Wagrain is fantastisch, je loopt van het hotel zo naar de Grafenberg bergbahn. Hierboven is het voor de kinderen ook fantastisch om te lopen en te spelen.
Stayed 7 nights in Jul 2020
Verified

8/10 Good

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich und hilfsbereit.
Stayed 6 nights in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal für Familienurlaub! Die Zimmer sind sehr schön! Vor allem sind sie leise, kein Lärm aus den anderen Zimmern oder dem Gang zu hören. Das Personal war ausgesprochen freundlich, hilfsbereit und zuvorkommend!
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Anette

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Tobias

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

marine

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Minh kien

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Steffen

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Kim

Liked: Room comfort, communication
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Malene

Stayed 4 nights in Jul 2024