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Copthorne Hotel and Resort Bay of Islands

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel and Resort Bay of Islands

Property grounds
Aerial view
Superior King | In-room safe, desk, iron/ironing board, free cribs/infant beds
Aerial view
Pool views, open select days

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
1 Tau Henare Drive, Waitangi, 0200
  • Bay of Islands
    1 min walk
  • Treaty House
    9 min walk
  • Waitangi Treaty Grounds
    10 min walk
  • Kerikeri (KKE-Bay of Islands)
    29 min drive

Room options

View all photos for Superior 2 Double with Sea View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior 2 Double with Sea View

  • 276 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King

Superior King | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior King

  • 277 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Twin Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 2 Double

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior 2 Double

  • 277 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Gardenview 2 Double

Superior Gardenview 2 Double | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Gardenview 2 Double

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Gardenview 1 Queen

Superior Gardenview 1 Queen | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Gardenview 1 Queen

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Double

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior King with Seaview

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior King with Seaview

  • 232 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Gardenview

Junior Suite Gardenview | Living area | 42-inch LCD TV with satellite channels, TV

Junior Suite Gardenview

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Kingsgate Hotel Autolodge Paihia

Pool
Kids pool
Parking included
Free WiFi
4.3 out of 5, Excellent, (1025)
The price is $130
per night
$149 total
includes taxes & fees
Dec 11 - Dec 12
Kingsgate Hotel Autolodge Paihia

About this property

Copthorne Hotel and Resort Bay of Islands

4-star Waitangi hotel steps from Bay of Islands
Spend the day catching some rays at the beach, relaxing by one of Copthorne Hotel and Resort Bay of Islands's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Copthorne Hotel and Resort Bay of Islands offers 140 accommodations with safes and hair dryers. Rooms open to patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

S.O.S Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
Copthorne Hotel and Resort Bay of Islands features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a library, and tour/ticket assistance. Onsite self parking is complimentary.

Copthorne Hotel and Resort Bay of Islands is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Jimmy Cook’s Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Jimmy Cook's Cafe Bar - This poolside bar specializes in local cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cook's Cafe Bar
  • Jimmy Cook’s Restaurant

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (28 inches high)
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7 AM to 10 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Bay Islands
Copthorne Bay Islands Waitangi
Copthorne Hotel & Resort Bay Islands
Copthorne Hotel & Resort Bay Islands Waitangi
Copthorne Hotel Resort
Copthorne Hotel & Resort Bay Of Islands Waitangi
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Resort Bay Islands Waitangi
Copthorne Hotel Resort Bay Islands
Copthorne Of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel
Copthorne Hotel and Resort Bay of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel Waitangi

Copthorne Hotel and Resort Bay of Islands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 314 out of 1019 reviews" "
Rating 8 - Good. 409 out of 1019 reviews" "
Rating 6 - Okay. 188 out of 1019 reviews" "
Rating 4 - Poor. 80 out of 1019 reviews" "
Rating 2 - Terrible. 28 out of 1019 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the fact there was accommodation and a restaurant. The staff in the restaurant were out standing, friendly and nothing was a problem
Stayed 1 night in Jul 2024

10/10 Excellent

Sherree

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were fantastic and we had a room with a view that was stunning breakfast was awesome but we had a very long walk to get to our room with someone that has a disability but still loved every moment of our stay thankyou to house keeping for cleaning our room daily
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Breathtaking views
Stayed 1 night in Jul 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Beautiful view, this hotel is my happy place where I feel peaceful and really relax
Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Copthorne is situated in great location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful 2 night stay
We had a spectacular 2 night stay over Matariki weekend. Seaside room with stunning views of the well kept grounds. We also had food and drinks from the cafe while sitting out by the pool which was all great and staff were all very accommodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Jul 2024

4/10 Poor

Shafrana

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Copthorne Bay of Islands needs a major upgrade, housekeeping needs to be retrained and certain staff need to learn the accuracy of the information they provide. Check in for 2pm but had to wait and additional 30minuts due to “housekeeping” needing time to clean. Upon arrival room was not cleaned properly. No tap to drink water or fill up the kettle. Rooms are not sound proof can hear kids running up and down hallways, banging doors, and making noise. However we did enjoy the scenery and two staff members who were absolutely amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

jacob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024

6/10 Okay

Justine

Liked: Cleanliness, staff & service
Lovely Staff and Service, Budget Room for Cost
Check in and out was seamless. The staff and service was excellent, as was the food. We found the roomexpensive for how budget it was. The soundproofing is virtually non existent, so we had a herd of elephants dancing above us until late at night, and starting again at 6am. Sadly, we found the night nice, but won't make the effort to stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024

6/10 Okay

Jessamyn

Stayed 4 nights in Jun 2024

8/10 Good

sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay we ending up with a different room than we expected due to renovations but was a amazing view. Dinner we book was very nice just very expensive. Breakfast was way better and alot cheaper than dinner. Would definitely go back. Unfortunately they were painted so did smell like paint in hall ways which i didn't like with a young child but didn't smell in rooms which good. Second time going and view is so good would recommend even with the feedback given just wouldn't get dinner again as was alot.

8/10 Good

Maria, Dargaville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa pool is our favourite, room was nice, comfy bed and love the soap fragrance. Not enough parking spaces, had to park on far side away from our room. Wifi was really slow, just used my data.
Stayed 1 night in May 2024

8/10 Good

Chantelle

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Perfect location if going to waitangi treaty grounds. Walking distance literally. Staff were great.
Stayed 2 nights in May 2024

10/10 Excellent

Shantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou very much Copthorne Bay of islands for the excellent experience of high service and such great staff.An overall great stay
Stayed 1 night in May 2024

6/10 Okay

Wayne

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Quiet location. Very old and tired, in need of a major upgrade. Poor house keeping, room not ready at check in and still waiting for room to be serviced late afternoon the following day
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful. Upgraded us due to a special birthday and we were more than pleased. Enjoyed spa pool and lovely sea view. Will come again.
Stayed 1 night in May 2024

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Bright
Stayed 1 night in May 2024

6/10 Okay

sekhar

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
It’s not same as what it’s used to be . Rooms need do up. Hot pool is not working anymore. They don’t even clean rooms when stay now .
Stayed 2 nights in Apr 2024

6/10 Okay

CHRISTIAN

Traveled with family
Liked: Staff & service
Good location. But the rooms are tired and definitely needs a renovation in the bathroom.
Stayed 1 night in Apr 2024

6/10 Okay

Tina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had been to this hotel many years prior and loved it, so I wanted to treat my children. The breakfast and room service we ate for one dinner was delicious. The kids enjoyed the spa and pools. Unfortunately the hotel looks like it hasn’t had any upgrades since I was there last. The rest I have to say is not as positive, our stay wasn’t relaxing like we expected, our room was close to the pool, a great location I thought, but our deck was used by people to get to the pool - giving us no privacy, there was kids running up and down the halls from 7am - sounding like elephants, housekeeping came into our room at 9am to clean, when we were sleeping, then told me if they didn’t get in they would have their job done by 2pm. The room wasn’t clean, the bed sheet on one bed was dirty, the bathroom needs a good clean, mould removal, there was hair and cob webs behind the door. The sunlight comes in through the shutters as there is no curtains. There seem to be renovations happening which is good, although making it noisy with the tradesmen doing their work (perhaps it would be better to close until they are finished). For the price paid this was really disappointing. I stay in a lot of hotels for business and really wanted to be saying positive things about our stay. I do have some suggestions if the hotel would like to reach out, I didn’t think it was fair to discuss with your staff as they were trying to do a great job.
Stayed 2 nights in Apr 2024

10/10 Excellent

Briya

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views
Stayed 1 night in Apr 2024

4/10 Poor

Erin

Liked: Staff & service
Rang to book and they told me they didn’t have a room - but I found one on Wotif, so I booked it. Got there and was told there were no rooms available, they weren’t sure how I had even been able to book online, but had the booking showing on their system. Anyway, they were super helpful and apologetic and cleaned a room for us. Unfortunately, it was a room next to a group of young teenagers who spent the night screaming and opening and slamming the door and running up and down the hallway. Got hardly any sleep.
Stayed 1 night in Apr 2024