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Copthorne Hotel and Resort Bay of Islands

4.0 star property

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Photo gallery for Copthorne Hotel and Resort Bay of Islands

Property grounds
Breakfast, dinner served; local cuisine, garden views
Aerial view
Aerial view
Seaview 1 King | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
1 Tau Henare Drive, Waitangi, 0200
  • Waitangi Treaty Grounds
    ‪10 min walk‬
  • Paihia Wharf
    ‪3 min drive‬
  • Paihia Beach
    ‪6 min drive‬
  • Kerikeri (KKE-Bay of Islands)
    ‪29 min drive‬

Room options

View all photos for Seaview 2 Doubles

In-room safe, desk, iron/ironing board, free cribs/infant beds

Seaview 2 Doubles

  • 276 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Harbourview 1 King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Harbourview 1 King

  • 277 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Gardenview 2 Doubles

Gardenview 2 Doubles | In-room safe, desk, iron/ironing board, free cribs/infant beds

Gardenview 2 Doubles

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Harbourview 2 Doubles

Superior Harbourview 2 Doubles | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Harbourview 2 Doubles

  • 277 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Gardenview 1 Queen

Superior Gardenview 1 Queen | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Gardenview 1 Queen

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Room

Accessible Room | Accessible bathroom

Accessible Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Seaview 1 King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Seaview 1 King

  • 232 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Seaview 1 King

Suite with Seaview 1 King | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite with Seaview 1 King

  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Gardenview 1 King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Gardenview 1 King

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Seaview 1 King

Seaview 1 King | In-room safe, desk, iron/ironing board, free cribs/infant beds

Seaview 1 King

  • 232 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Gardenview 1 King

Suite with Gardenview 1 King | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite with Gardenview 1 King

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Seaview 1 King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Seaview 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Gardenview 1 King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Gardenview 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Gardenview 1 King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite Gardenview 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Harbourview 1 King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Harbourview 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Gardenview 1 Queen

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Gardenview 1 Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Harbourview 2 Doubles

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Harbourview 2 Doubles

  • Sleeps 3
  • 2 Double Beds

View all photos for Gardenview 2 Doubles

In-room safe, desk, iron/ironing board, free cribs/infant beds

Gardenview 2 Doubles

  • Sleeps 2
  • 2 Double Beds

View all photos for Seaview 2 Doubles

In-room safe, desk, iron/ironing board, free cribs/infant beds

Seaview 2 Doubles

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Seaview 1 King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Seaview 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Seaview 1 King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite With Seaview 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Accessible Room

  • Sleeps 2
  • 1 Queen Bed

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Exterior

Kingsgate Hotel Autolodge Paihia

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1016)
Kingsgate Hotel Autolodge Paihia

About this property

Copthorne Hotel and Resort Bay of Islands

4-star Waitangi hotel steps from Bay of Islands
Spend the day catching some rays at the beach, relaxing by one of Copthorne Hotel and Resort Bay of Islands's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Copthorne Hotel and Resort Bay of Islands offers 140 accommodations with safes and hair dryers. Rooms open to patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

S.O.S Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
Copthorne Hotel and Resort Bay of Islands features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a library, and tour/ticket assistance. Onsite self parking is complimentary.

Copthorne Hotel and Resort Bay of Islands is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Jimmy Cook’s Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Jimmy Cook's Cafe Bar - This poolside bar specializes in local cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cook's Cafe Bar
  • Jimmy Cook’s Restaurant

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7 AM to 10 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Bay Islands
Copthorne Bay Islands Waitangi
Copthorne Hotel & Resort Bay Islands
Copthorne Hotel & Resort Bay Islands Waitangi
Copthorne Hotel Resort
Copthorne Hotel & Resort Bay Of Islands Waitangi
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Resort Bay Islands Waitangi
Copthorne Hotel Resort Bay Islands
Copthorne Of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel
Copthorne Hotel and Resort Bay of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel Waitangi

Copthorne Hotel and Resort Bay of Islands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 306 out of 1014 reviews
Rating 8 - Good. 400 out of 1014 reviews
Rating 6 - Okay. 197 out of 1014 reviews
Rating 4 - Poor. 81 out of 1014 reviews
Rating 2 - Terrible. 30 out of 1014 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great location, but tired.
Great location by the water, but room and bathroom are in need of a refresh. Quite a lot of mould in the shower. Towels were stained and old. One face cloth was grey and my daughter found a towel with make up all over it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a shame, resort and staff were brilliant but some areas on way to town not so good. Felt unsafe so returned to resort.
Stayed 1 night in Dec 2024

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and breakfast was great
Stayed 2 nights in Dec 2024

8/10 Good

Maxwellia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Id like if the t.v was hooked upto the internet, other than that it was a lovely stay.
Stayed 1 night in Dec 2024

6/10 Okay

Jaskaran

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Payal

Stayed 1 night in Dec 2024

6/10 Okay

Brinder

Stayed 3 nights in Dec 2024

10/10 Excellent

fakhereh

Traveled with family and small children
Beautiful resort which having a best service and friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The resort is wonderful, especially for families with children. But that also means NOISE, and lots of it. The central pool area is full of screaming and splashing until 10pm. The buildings seem to be made mostly of wood under the stucco exteriors. So even just walking calmly in a hallway produces lots of sound, and children by nature tend to move more energetically. Our ground floor terrace overlooking the bay was a pleasant place to sit during the day, but a noisy nightmare in the morning and evening.. the rooms above have walkout balconies on top of the ceilings of the rooms below. So it's a constant thud thud THUD of doors opening and closing, and people above moving about. In a more modern building, concrete slab construction would eliminate such noise, but the buildings don't have that. No real usable beach on the property (too rocky), thus the extensive outdoor pool area instead. No access to the adjacent Treaty Grounds without paying a $70/person admission fee there, so not much at the resort itself to interest non-children. On-site breakfast buffet was average (basic coffee, some fruit, cereals, hot items). Evening dinner was excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Your need to have family rooms with a spare/seperate bedroom to put kids to sleep.
Stayed 1 night in Dec 2024

8/10 Good

Estrella

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Very nice hotel. It is surrounded by nature and quiet. The staff were very friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Dianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but weak tv. No chairs on patio
Stayed 4 nights in Dec 2024

8/10 Good

Ivy

Traveled with partner
Liked: Amenities, property conditions & facilities
I enjoyed every part of my stay this time
Stayed 1 night in Dec 2024

6/10 Okay

Brock

Traveled with partner
Liked: Amenities
Josh and the the lady on the desk when we arrived were excellent. The bed was clean but the room and overall facility are tired and worn. The shower curtain had some black mold. The restaurant staff was hit and miss.
Stayed 1 night in Dec 2024

8/10 Good

Hanna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Glenn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Chris, Auckland

Business traveler
Liked: Cleanliness, staff & service
Could be fantastic but old and dates now. Quiet location, nice pool area but freezing cold. Rooms, hallway tired. Breakfast basic but standard selection Again a little money spent could make this great. Rooms upstairs loud if you are on the ground floor I was woken at 4am and 6am. A gym would be great too
Stayed 1 night in Nov 2024

6/10 Okay

GRACE

Disliked: Cleanliness, property conditions & facilities, room comfort
Improve the House keeping service
Stayed 1 night in Sep 2024

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 8th stay at the Waitangi Copthorne, we usually go once a year and for the same reason, it is close to home while still feeling like you are on holiday, our children love the pool area and the team are always friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alay

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Needs to be upgraded,especially the bathrooms.
Stayed 2 nights in Oct 2024

8/10 Good

Mio

Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Lovely staff
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and great room we had with view
Stayed 3 nights in Oct 2024