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Masonic Hotel

3.0 star property

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Photo gallery for Masonic Hotel

Twin Room | Premium bedding, down comforters, minibar, desk
Breakfast and dinner served
King Deluxe Room | View from room
Front of property
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
9 McLean Street, Waitara, 4320
  • Place, Waitara West Quay
    ‪1 min walk‬
  • Place, Waitara Library
    ‪3 min walk‬
  • Place, Manukorihi Park
    ‪13 min walk‬
  • Airport, New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Queen Room

Queen Room | Premium bedding, down comforters, minibar, desk

Queen Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, minibar, desk

Triple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Twin Room

Twin Room | Premium bedding, down comforters, minibar, desk

Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for King Deluxe Room

King Deluxe Room | Premium bedding, down comforters, minibar, desk

King Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Queen Room

Bathroom | Shower, free toiletries, hair dryer, towels

Queen Room

  • Sleeps 2
  • Free WiFi

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About this property

Masonic Hotel

3-star Waitara hotel with casino, connected to a shopping center
This smoke-free hotel features a casino, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, an arcade/game room, and free newspapers.
Masonic Hotel offers 8 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This business-friendly hotel also offers a casino, an arcade/game room, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Masonic Hotel is a smoke-free property.

English breakfasts are available for a surcharge between 8:00 AM and 1:00 PM on weekdays.
Onsite venue - This family restaurant specializes in local and international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Weekday English breakfast available 8:00 AM to 1:00 PM for a fee: NZD 15 to 30 for adults and NZD 8 to 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Casino
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately NZD 15 to 30 for adults, and NZD 8 to 10 for children
  • Rollaway bed fee: NZD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Masonic Hotel Waitara
Masonic Waitara
Masonic Hotel Hotel
Masonic Hotel Waitara
Masonic Hotel Hotel Waitara

Masonic Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 108 reviews
Rating 8 - Good. 42 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 8 out of 108 reviews
Rating 2 - Terrible. 7 out of 108 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Leisha

Liked: Cleanliness
The Rooms were basic, with dated fittings. Staff weren't overly friendly.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable Hotel

The room was very comfortable and staff very pleasant.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Henare

Liked: Cleanliness
The room was clean, great shower. The receptionist was very helpful
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Debbie

Disliked: Cleanliness, staff & service, room comfort
bathroom and bed clean thankfully but very tired hotel - not at all how it looks on the website - very deceptive
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities
The bar noise was excessive The room was bright and had good street and local views , conveniently located. Overall a nice stay if you're ok with the noise and don't plan on getting up early.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jordan

A pleasant stay.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G

Great budget accomodation. Room was quite noisey as it was right over the bar area. Great staff and service
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and they make a great coffee and breakfast
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Britt

Disliked: Cleanliness, amenities, property conditions & facilities
Offered the incorrect room originally. Which was smaller than paid for. The room we paid for had no working A/C.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Neville

Liked: Amenities
Very friendly welcome, everything clean and tidy. Best water pressure in the shower, better than home and ours is great
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, amenities
Noisy, dirty, smelly, non-working lights and power outlets.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and great room & view. Not too noisy at night from the bar
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're friendly and helpful.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Gurbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and kind...
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean fresh style, friendly phone calls on details, good breakfast at their cafe. Hadn't realised Waitara was such a pretty town, will stay again.
Verified

4/10 Poor

Daina

Disliked: Amenities, property conditions & facilities
Room was dirty and PowerPoints beside bed did not work. Also VERY noisy with bar underneath and music
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Leo

Disliked: Cleanliness, amenities, property conditions & facilities
Would give 0 stars if I could. The room and facilities were generally dirty—dust everywhere, cups not cleaned, and a strange smell coming from the toilet. The soap had already been opened before I even checked in. The first room I was given had an AC that wouldn’t turn on, and although I was moved to another room, the AC there barely worked either. It wasn’t blowing air properly, wasn’t cooling the room, and kept flashing an error light indicating the filter needed replacing. Overall, the place is poorly maintained and the customer service is almost nonexistent. Feels like a complete scam.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Suited our needs as a bed for the night. Room was right above the bar which was a bit noisy with music and pool tables considering there was only 3 or 4 people in the bar. Disappointed the restaurant wasn't open Sunday morning for breakfast, but found a suitable place up the road.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities
Very central in the Waitara town. Downside was the noise coming from the bar below. This has been the case on the 2 occasions we have stayed at the hotel. We just accept that this is part of the deal!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived very late after closing & very accommodating. Very clean & tidy room. Awesome shower & huge comfortable bed. Will be back when in area.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small and it was very loud from the bars from the neighbourhood. The shower was very good, also the wifi.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Brian

Liked: Staff & service, room comfort

Adequate for a night or 2

Very old hotel in the middle of a small town. Quite dated….carpets in poor condition, especially in the hallways. Bed was comfortable and the bathroom fine. Good restaurant attached. TV didn’t work, but a tech came in and fixed it. Noisy bar downstairs, but didn’t go too late.
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Dirty carpets, noisy owners/managers with loud music, noisy fridge with split dirty door seal, uncomfortable bed, mouldy bottom of shower curtain. Pleasant bar manager, Chynna. Nice pool tables.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Gaylene

Liked: Staff & service
No sercuity parking, need to park on the street. Karaoke until 11.30pm. And couldn’t get the aircon to work.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Gloria

Bar on the bottom of room. Too loud music band playing below
Stayed 1 night in Nov 2023