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Masonic Hotel

3.0 star property

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Photo gallery for Masonic Hotel

Twin Room | Premium bedding, down comforters, minibar, desk
2 bars/lounges
2 bars/lounges
Queen Room | View from room
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

Map
9 McLean Street, Waitara, 4320
  • Fitzroy Beach
    ‪14 min drive‬
  • Pukekura Park
    ‪15 min drive‬
  • Bowl of Brooklands
    ‪18 min drive‬
  • New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Twin Room

Twin Room | Premium bedding, down comforters, minibar, desk

Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King Deluxe Room

King Deluxe Room | Premium bedding, down comforters, minibar, desk

King Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, minibar, desk

Triple Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Queen Room

Queen Room | Room amenity

Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Masonic Hotel

3-star Waitara hotel with casino, connected to a shopping center
This smoke-free hotel features a casino, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, an arcade/game room, and free newspapers.
Masonic Hotel offers 8 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This business-friendly hotel also offers a casino, an arcade/game room, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Masonic Hotel is a smoke-free property.

English breakfasts are available for a surcharge between 8:00 AM and 1:00 PM on weekdays.
Dining Room - This family restaurant specializes in local and international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Weekday English breakfast available 8:00 AM to 1:00 PM for a fee: NZD 15 to 30 for adults and NZD 8 to 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dining Room

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Casino
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately NZD 15 to 30 for adults, and NZD 8 to 10 for children
  • Rollaway bed fee: NZD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Masonic Hotel Waitara
Masonic Waitara
Masonic Hotel Hotel
Masonic Hotel Waitara
Masonic Hotel Hotel Waitara

Masonic Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 91 reviews
Rating 8 - Good. 37 out of 91 reviews
Rating 6 - Okay. 7 out of 91 reviews
Rating 4 - Poor. 6 out of 91 reviews
Rating 2 - Terrible. 4 out of 91 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Lyndell, AUCKLAND

Disliked: Property conditions & facilities
Stayed in the Deluxe King Room from 14-16th February 2025. It is situated on the front corner of the building. The bed was very comfortable and the shower was awesome. HOWEVER......the air-conditioning was not doing ANYTHING to cool the room. The temperature was around 27/28 degrees for the duration of my stay. And this was even after a 'service' by a technician on the Saturday. Thank goodness a desk fan was supplied. I had to have it going on the highest speed on both nights I stayed and on the bedside table bedside me just to be able to sleep. The carpet in the room needs replacing as it is ripped quite badly by the bed. On my arrival I went to wash my hands in the bathroom only to find a clump of hair sitting in the hand basin. Even with the windows closed, the noise from the bar and street below was extremely loud on the Friday night. Not what you really want after a 4-5 hour drive! There is no lift in the building, so there was 3 short flights of stairs to climb. Not the best thing if you have a little difficulty ascending and descending stairs as I do. The carpet on the stairs needs either an extremely good clean or total replacement. It looks like white paint has been dropped on it and not in just the odd spot here and there. Customer and guest parking is available at the rear. It is appalling!! Broken concrete, the remains of broken bottles and a HUGE pile of rubbish - broken old beds, big blocks of broken concrete and goodness only knows what else.
Stayed 2 nights in Feb 2025

6/10 Okay

Brian

Liked: Staff & service, room comfort

Adequate for a night or 2

Very old hotel in the middle of a small town. Quite dated….carpets in poor condition, especially in the hallways. Bed was comfortable and the bathroom fine. Good restaurant attached. TV didn’t work, but a tech came in and fixed it. Noisy bar downstairs, but didn’t go too late.
Stayed 3 nights in Jan 2025

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service
Suited our needs as a bed for the night. Room was right above the bar which was a bit noisy with music and pool tables considering there was only 3 or 4 people in the bar. Disappointed the restaurant wasn't open Sunday morning for breakfast, but found a suitable place up the road.
Stayed 1 night in Jan 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Leisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

SHANN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel room

Absolutely terrible. Check-in was slow, the carpets leading up to, and in, the room was filthy. Linen was clean and beds comfortable. Bathroom was very run down. The music from the hotel downstairs rang through the entire room for a good 5 hours. Anytime someone in the hotel ran water you heard it course through the pipes in your room. So noisy, so terrible that we checked out early.
Stayed 2 nights in Dec 2024

6/10 Okay

Gaylene

Traveled with partner
Liked: Staff & service
No sercuity parking, need to park on the street. Karaoke until 11.30pm. And couldn’t get the aircon to work.
Stayed 1 night in Nov 2024

4/10 Poor

Teresa and John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh Dear! Where to start.

First impression, Is this the place I saw on the site!! Reception greeting not good. Big Carpet stains on all stairs and passage way. Bedroom, carpet stains and big tear in carpet, approx. 1 1/2 mtrs long - tripping hazard. Bathroom, Our beds Duvet looked like they had just been pulled out of the dryer and were very wrinkled, shower curtain had black mildew at base and specks above. washbasin had water stain where water could not drain. Tea/ coffee provided but no teaspoons or milk. Fridge on but drip tray filled to over flowing. We arrived on the Saturday and were told that the Hotel, restaurant for breakfast and dinner would be closed Sunday and Monday, hence no room service, clean towels etc. when I saw them on the Tuesday afternoon I asked if the room had been serviced they said "we are not allowed inside our room if we are not there" in which they doubled down when i said they could, when i told a employee that we had no towels for days only then did we receive them and they told us "we should've asked" but no one was there, the tea and coffee was finally replenished Aswell, the carpark was filthy and filled with glass and resembled a dump, we had to park on the street, we were exceedingly disappointed with our stay
Duvet
carpet stains b/room
mildew cutrain
carpet stain b/room
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and great room & view. Not too noisy at night from the bar
Stayed 2 nights in Sep 2024

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Robyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and they make a great coffee and breakfast
Stayed 1 night in Jun 2024

8/10 Good

Jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in May 2024

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Dirty carpets, noisy owners/managers with loud music, noisy fridge with split dirty door seal, uncomfortable bed, mouldy bottom of shower curtain. Pleasant bar manager, Chynna. Nice pool tables.
Stayed 1 night in Jan 2024

10/10 Excellent

Gurbir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and kind...
Stayed 1 night in Dec 2023

6/10 Okay

Gloria, salinas

Bar on the bottom of room. Too loud music band playing below
Stayed 1 night in Nov 2023

10/10 Excellent

Murray

Stayed 1 night in Sep 2023

6/10 Okay

Keisuke

Stayed 1 night in Sep 2023

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Anastasia

Business traveler, Traveled with partner
I felt unsafe there, as we were given a key for the room, and we found out it didn't work at all. We advised them, and they said the battery had run out on the door pad or something. My husband had a guitar which we took up to the room to make sure it wasn't stolen out of our car parked outside, and because they did not attend to our key problem straight away, we had to take it back to the car, As we were going out, the night duty lady kindly said to give her the guitar, and she will lock it in the office, till the door was fixed. When we returned late at night, the door had been fixed. I think it was very poor of them to just give us a key, and not double checking if they worked. And as soon as they were told the problem, they should have attended to it straight away, or at least move us into another secure room. I was very disappointed.
Stayed 1 night in May 2023

10/10 Excellent

shalom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Jason

Stayed 2 nights in Dec 2022

2/10 Terrible

Mojtaba

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean fresh style, friendly phone calls on details, good breakfast at their cafe. Hadn't realised Waitara was such a pretty town, will stay again.

4/10 Poor

Raymond

Stayed 1 night in Nov 2022

2/10 Terrible

Tracy

Business traveler
Disliked: Staff & service
I had to cancel on the day of arrival due to unforseen circumstances. Phone hotel on the day to let them know asked if there was any chance of a refund please. Was told someone would call me back asap. still waiting 7 days later.