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Smile Hotel Wakayama

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel Wakayama

Exterior
Point of interest
Point of interest
Cleanliness standards
Premium bedding, desk, iron/ironing board, WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
18 Minamimigiwacho, Wakayama, Wakayama-ken, 640-8232
  • Museum of Modern Art
    6 min walk
  • Wakayama City Children's Museum
    6 min walk
  • Wakayama Castle
    8 min walk
  • Osaka (KIX-Kansai Intl.)
    43 min drive

Room options

View all photos for Basic Single Room, Non Smoking

Premium bedding, desk, iron/ironing board, WiFi

Basic Single Room, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Single Room, Smoking

Premium bedding, desk, iron/ironing board, WiFi

Basic Single Room, Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Twin Room, Smoking

Premium bedding, desk, iron/ironing board, WiFi

Basic Twin Room, Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Basic Twin Room, Non Smoking

Premium bedding, desk, iron/ironing board, WiFi

Basic Twin Room, Non Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property

APA Hotel Wakayama

Free WiFi
Restaurant
Air conditioning
Breakfast available
3.9 out of 5, Good, (496)
The price is $50
per night
$60 total
includes taxes & fees
Dec 11 - Dec 12
APA Hotel Wakayama

About this property

Smile Hotel Wakayama

3-star Wakayama hotel walkable to Museum of Modern Art
This hotel features a restaurant, self parking, and dry cleaning. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Smile Hotel Wakayama offers 87 accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 19-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Wakayama hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. This Wakayama hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Local cuisine breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Shangri-La - This restaurant specializes in Japanese cuisine and serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,200 per person
  • A restaurant

Restaurants on site

  • Shangri-La

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 1200 per person
  • Covered self parking fee: JPY 1000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Inn Wakayama
Wakayama Tokyu
Smile Wakayama
Wakayama Tokyu Inn
Smile Hotel Wakayama Hotel
Smile Hotel Wakayama Wakayama
Smile Hotel Wakayama Hotel Wakayama

Smile Hotel Wakayama Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 139 out of 515 reviews" "
Rating 8 - Good. 214 out of 515 reviews" "
Rating 6 - Okay. 119 out of 515 reviews" "
Rating 4 - Poor. 30 out of 515 reviews" "
Rating 2 - Terrible. 13 out of 515 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kin Hei Steve

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. With parking space
Stayed 1 night in Jul 2024

10/10 Excellent

LAWSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s alright.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2023

4/10 Poor

Lianne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom stinks
Stayed 1 night in Sep 2023

8/10 Good

Wah lok

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location it's about five bus stop Price is very good Breakfast with a view Wakayama Castle Breakfast is a must ¥900 very good price and with a killing view The hotel offers bicycle for free , but the problem is only for one hour You cannot get to anywhere within an hour so we did not use the service at all My suggestion most of the people will come and use the free bicycle only once even though they stay for many days why not let the hotel guest to use the service with combine hours Bus fare is quite expensive in Japan for the short distance right taking a taxi is lot better
Stayed 3 nights in Aug 2023

8/10 Good

Yuen Kiu

Liked: Cleanliness, staff & service
The view of the Wakayama castle is good. The hotel is clean. But the facilities are old.
Stayed 8 nights in Jun 2023

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Old-Style Hotel
Very Good Breakfast! The only drawback of this Property is that you cannot open the window in your room. It is also a bit dated.
Stayed 1 night in Mar 2023

8/10 Good

HIDEO

Stayed 2 nights in Mar 2022

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of Wakayama castle
Stayed 2 nights in Dec 2021

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything that I ask for in a room; a bed and a shower!! Great view of the castle too!
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of castle!
Stayed 1 night in Nov 2019

8/10 Good

A.I., Nagasaki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and tidy. The only thing I noticed was they didn’t change cups which we used when they cleaned the room while we were out.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
It was very clean and the staff were helpful and friendly.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The view was special.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and the staff were incredibly helpful.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Friendly staff
Located opposite to Wakayama Castle, though not close to JR station Friendly staff
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of Wakayama castle.
Room was spacious and the view from the was good.

6/10 Okay

Verified traveler

Liked: Cleanliness
Clean and convenient as expected
It was standard, clean, comfortable, as expected from all hotel stays. But the location was about 10-15min bus ride away from the main JR Wakayama station.

8/10 Good

Erica, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Castle View
Booked and stayed for 1 night in a double room. Free upgrade to Lady's Package (bunch of cosmetics samples and some extra teas in the room) was given :) My room had SUPERB view of Wakayama Castle, which was breath taking. Room was a bit old, and I found some hairs on bathroom floor, and washlet on toilet didn't work, plus the air-con didn't chill the air and it was hot, and bathroom was like the smallest I have ever used, but otherwise it was a clean and comfortable room. Wifi worked well. Breakfast was good. The castle view from the restaurant was even better than my room's. There was free coffee at the reception, so I could grab one to go when setting off for a little hike, which was lovely. There was a leaflet about seafood eatery in the room so I tried it, it was OK, but nothing spectacular. It was overly busy for them so service was so slow. Nice ladies serving and was pleasant enough though.

8/10 Good

sarah, Richmond, BC

Liked: Cleanliness, staff & service, room comfort
Business hotel -- smokey
Smokey Breakfast was good Basic 'business' hotel Neighbourhood doesn't have a lot to offer except Wakayama castle across the street

6/10 Okay

Calvin, USA

Liked: Staff & service
It serves it's purpose
Just stayed here one night to see Wakayama Castle before catching a plane out of KIX the next afternoon. For that it served its purpose. The room/hotel is older, so don't have high expectations when you arrive. That said, if you can get it cheap, it will be a functional place for you to stay the evening. I would not recommend it for long term stays.

8/10 Good

Mr Tan MS, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel just overlooking the Wakayama castle
We arrived at abot 10 am much earlier than the permiited check-in time but the reception staff was very kind to let us check in eatly as there was a room already cleaned up. From our room's balcony we can appreciate the beauty of Wakayama Castle and morning sunrise.When we told the counter staff that the next day we intend to go to Kiikatsuura but not sure about the best way, she not only gave us travel pamplets but also called up the tourist infomation office to arrange for a consultation session. We would certainly recommend this hotel to travellers who want to stay near the castle though from the Wakayama city station it takes about 10 minutes slow walk.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort