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Heartland Inn & Suites, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Heartland Inn & Suites, SureStay Collection by Best Western

Daily full breakfast for a fee
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
$160
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
1009 1st St E, Park Rapids, MN, 56470
  • Red Bridge Park
    ‪15 min walk‬
  • Skoe Park
    ‪16 min walk‬
  • Hubbard County Historical Museum
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Heartland Inn & Suites, SureStay Collection by Best Western

Park Rapids hotel close to Red Bridge Park
Along with an indoor pool, this smoke-free hotel has a hot tub and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a 24-hour front desk, and a computer station.
Heartland Inn & Suites, SureStay Collection by Best Western offers 44 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Park Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heartland Inn & Suites, SureStay Collection by Best Western features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Onsite uncovered self parking is complimentary.

Heartland Inn & Suites, SureStay Collection by Best Western is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 5:30 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 5:30 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

C'mon Inn Park Rapids
C'mon Park Rapids
C'mon Inn
Heartland Inn Suites SureStay Collection by Best Western

Heartland Inn & Suites, SureStay Collection by Best Western Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 312 reviews
Rating 8 - Good. 75 out of 312 reviews
Rating 6 - Okay. 12 out of 312 reviews
Rating 4 - Poor. 4 out of 312 reviews
Rating 2 - Terrible. 4 out of 312 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Time away

The hotel was very clean. The staff was very friendly and very polite. They answered questions. I would recommend this hotel. I do want to say that they should think about having soft closing doors. Otherwise the hotel was very quiet
Stayed 2 nights in May 2025

10/10 Excellent

Bernie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Have stayed here many times. Staff has always been friendly and helpful. Rooms are always clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

tasha

Stayed 2 nights in May 2025

10/10 Excellent

Mary, Cottage Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely. The breakfast was very good. It was a very good bang for my buck.
Stayed 2 nights in May 2025

10/10 Excellent

jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than it was under different management.

We have stayed at this property multiple times when it was under different management and it was just OK however the best in the area. Now since it’s been taken over by best Western, we’re very impressed! Nice big refrigerators, the rooms were very clean and the front desk operator was constantly cleaning in the common areas. Overall, it’s just much nicer than it used to be.
Stayed 2 nights in May 2025

10/10 Excellent

Krystle, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jay

Liked: Cleanliness, staff & service, room comfort
Was ok the cable tv was horrible really slow took for ever to change channels a the guide was non existent and froze when you tried to use it
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and staff was great
Stayed 1 night in Apr 2025

8/10 Good

LEON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a courtyard view King room. It was clean and had easy access to the pool and a beautiful lounge and eating area.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to it's name

The hotel is clean, service is phenomenal, and they have the beat free breakfast I have ever had at a hotel. Their central atrium creates a space to gather outside of your room. Lots of free parking, and other town amenities are nearby. We were in Park Rapids as part of our visit to the Headwaters of the Mississippi at Lake Itasca State Park. The hotel was a little over 30 minutes away.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Stayed 6 nights in Mar 2025

10/10 Excellent

Lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the outer courtyard.
Stayed 1 night in Mar 2025

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to rest and visit. The staff is top!

Very Nice hotel with a beautiful wide open space to visit with the group. Comfortable rooms and an unusual amount of leather Furnature
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the staff was super helpful
Stayed 1 night in Feb 2025

8/10 Good

Becky

Liked: Property conditions & facilities
The staff was great. The hotel is older but kept up well. So quiet and a delicious breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfortable. Room was clean. The courtyard was a nice place to hang out. The pool had way too much chlorine in it. The breakfast was great. Would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again!

This hotel was wonderful. Check-in was quick and the breakfast was nice. Quiet time is at 11pm and it went from loud and boisterous to quiet enough to hear a in drop right at 11pm. It was amazing!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel. Would stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, room comfort
An older hotel that appeared to be recently renovated. Veey nice, excellent breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there was very friendly they had a pack and play for us to use and a fan so that I could sleep everyone was really nice and they even let us check in an hour early
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Paid way too much

The pictures made this hotel look more updated than what it is. We had to pay over $200 for a room, as there weren't any other options to stay in town. This is not a $200/night hotel.
Stayed 1 night in Jan 2025