2/10 Terrible
Verified traveler
Traveled with family
Apr 18, 2025
Manor House is just awful
I don’t know if the non main house rooms are better but my room in the
Main house was so awful I had to check out. After a meeting arrived back at hotel late , it was dark and dangerous, couldn’t get in main door, no reception, finally telephoned someone and had to put my shoulder against the door to get in! The room was awful. Incredibly dated and basic, bits all over the floor. The heating didn’t work, turned on a heater and filled the room with a smell of hot dust. The overflow in the bathroom ran continuously and sounded like the niagra falls and every few minutes a fan kicked in like a train passing. On the bed were two tiny towels. There was no bedside table so you had to walk across the room to turn off the nearest light and somehow find your way back into bed in the pitch dark. The bathroom resembled student halls. The corridor carpets were stained and basic. All staff disappeared early evening so there was no one to assist. I checked out at 10.30 pm which shows how bad it was. I have since found reports of the fan and toilet overflow on other websites so this is clearly known about but not attended too.
With the help of Hotels.com I did manage to get a refund. !
Verified traveler
Stayed 3 nights in Apr 2025
