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Everything was great and beyond expectation. Only one small issue: the coffee machine didn't seem to be working or not cleaned for a while. However, everything else was amazing.

We had a pleasant stay overall. The room was clean and well maintained, although it was not quite as spacious as we expected, especially since we booked the Grand Room. The staff were friendly and welcoming, which made our stay enjoyable. The location was very convenient, with plenty of restaurants, shops, and convenience stores within walking distance.

Nil

Staff was welcoming and helpful, but I was surprised how small the lobby and reception area were. There were bicycles parked in the lobby area which made it a bit crowded. The restaurant didn't appeal to us, but to each his own. The room was very small, but was clean. However, one of the towels was ragged with holes in it. I thought the hotel would be a bit more grand based on the photos online, but all in all, it was a pleasant stay.

Great location, clean rooms, and staff were very friendly and accommodating.

NiceObsen Helpful stuff Clean property

I had a great stay at Premium Apart MONday Ginza EAST! The hotel was very clean, comfortable, and well-maintained, and the staff were incredibly friendly and helpful. My flight ended up being delayed, and I needed to extend my check-out time at the last minute. Even though there was an additional cost, the process was so easy and smooth, which I really appreciated, especially during an already stressful travel day. Overall, I was very happy with my stay and really appreciated how accommodating and kind the staff were. I would definitely stay here again!