8/10 Good
Galen
Traveled with family
Jun 3, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
10/10 for the Staff!!
The property is historic and sprawling but badly in need of some TLC, even just a lick of paint would help. The staff there are amazing, nothing is too much trouble for them and they are friendly and welcoming. Saying that they are rushed off their feet due to understaffing. We ate there on the Friday as a table of 9 and everything was great (although they have a new chef and have changed the menu since we were last there and it wasn't as good - most of the starters were bought in stuff) We ate there again on the Sunday and there was only one guy in the kitchen, our main course was late (a couple arrived, ordered and had eaten their meal and left before ours arrived!) with the accompanying fries arriving after my husband had finished his meal. Lots of things not available on the menu; steak, lamb and fish had run out. Thai Cocktails and Tapas were advertised but had never been available. It was obvious staff were embarrassed to continually explain and apologise but they are being let down by the management who's focus is elsewhere unfortunately. Not sure if I would stay again which is unfortunate as we loved our last stay there 2 years ago. If we did go back it would only be because the staff made the stay so pleasant
Galen
Stayed 3 nights in May 2025