6/10 Okay
Kari
Traveled with family
Jul 22, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Strange beyond belief
I arrived very late to check in to find a young lady working. She was FaceTiming with someone that was cussing and telling her that family members needed to get their lives together. At first I thought the talking was a show she was watching but then she began talking to the person. The directions on how to get to the room were very sketchy so we ended up going through the first floor door that had a scan thing on it but it did not work and the door latch also did not work as you could just pull it open. There were rooms wide open in the process of being fixed and construction items everywhere. We got to the elevator and discovered only 1 partially worked. Make sure you push the floor button when you get in a couple times and once you reach the floor as the door does not open unless you push the floor button again. The room was nice the bed was comfortable but once you walk out of your room oh boy!! The 2nd floor had just as much “stuff” in the halls as the 1st floor. The sauna was out of order, pool heater was broken and no breakfast, coffee, tea or juice was served but they had a nook that looked like it use to have it there but the staff was too lazy to do it either day we stayed. On the 2nd morning I went to get fresh towels and wash clothes (7am) only to be told they had not yet done laundry for the day so no clean towels. The desk clerk was able to find 2 clean wash clothes and 2 pool towels after another employee mentioned to her they had the pool towels.
Kari
Stayed 2 nights in Jul 2025
