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City Heart Motel

3.5 star property

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Photo gallery for City Heart Motel

Two beds with crisp linens, a brick accent wall, and a flat-screen TV.
Relax in a spacious room with a comfortable seating area, large flat-screen TV, and a cozy sofa.
Stylish motel with a flat roof and symmetrical facade, featuring a well-maintained lawn and paved driveway.
Enjoy dining or socializing in this outdoor patio area surrounded by lush greenery and a charming view.
Relax in this inviting space with a comfortable sofa, a wooden desk, and a framed picture on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
4 Spence Street, Warrnambool, VIC, 3280
  • Flagstaff Hill Maritime Village
    ‪14 min walk‬
  • Lake Pertobe Adventure Playground
    ‪19 min walk‬
  • Warrnambool Beach
    ‪3 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Twin Share)

Standard Room, Non Smoking (Twin Share) | Desk, laptop workspace, soundproofing, free WiFi

Standard Room, Non Smoking (Twin Share)

9.2 out of 10
Wonderful
(5 reviews)
  • 264 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 264 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, soundproofing, free WiFi

Standard Room

9.4 out of 10
Exceptional
(24 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, Non Smoking

Family Apartment, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Apartment, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Two single beds with white linens and green throw pillows, a grey sofa, and a large window with sheer curtains.

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
4.4 out of 5, Excellent, (98)
$87 nightly
The price is $87 total
includes taxes & fees
Innova Motel Warrnambool

About this property

City Heart Motel

3.5-star Warrnambool motel with free in-room WiFi
This smoke-free motel features express check-in, barbecue grills, and free self parking. WiFi in public areas is free.
City Heart Motel offers 18 air-conditioned accommodations with coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

City Heart Motel features a terrace, barbecue grills, and express check-in. Wireless Internet access is complimentary. Onsite self parking is complimentary.

City Heart Motel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Grab bar in shower (31 inches high)
  • Handrails in stairways (33 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 1:00 PM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

City Heart Motel Warrnambool
City Heart Motel
City Heart Warrnambool
City Heart Motel Motel
City Heart Motel Warrnambool
City Heart Motel Motel Warrnambool

City Heart Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 281 reviews
Rating 8 - Good. 97 out of 281 reviews
Rating 6 - Okay. 18 out of 281 reviews
Rating 4 - Poor. 10 out of 281 reviews
Rating 2 - Terrible. 3 out of 281 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay..thanks
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..Thanks

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Close to CBD.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaimin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Super excellent service, everytime. Keeping the bar higher.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaimin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbeatable service

Amazing service. Organized after-hours check-in without asking, when I was running late. Clear communication withvtext message. Great service, Rob.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a one night stay, staff very friendly.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location off of main highway and close to city centre. Clean and comfortable rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Jaimin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Would stay again. Very friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Rohan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Jan 2025

8/10 Good

GREG

Liked: Cleanliness, property conditions & facilities
Clan and neat.
Stayed 1 night in Jan 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all the popular shopping areas of the Town.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Brendan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rob was pleasant and helpful. Good short stay accommodation. Would love to see a small kitchenette were the cupboard was and cupboards under the main bench. Some where to hand a beach towels would be great. We were happy enough and would stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

Ankur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall stay was good. The room was nice and clean. I felt hot and sweaty while sleeping. I think, the aircon in family room was not able to cool the temperature enough as it should. Special thanks to Rob and Jenny for arranging our early stay due to movements between motels.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay after Great Ocean Road adventure!

Loved our stay! Speaking clean, perfect location with all necessities. Would stay again!!
Stayed 1 night in Jan 2025

10/10 Excellent

Birendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service , nice and specious room , clean
Stayed 1 night in Sep 2024

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cosy accomodation for the night when travelling. Check in and out was super quick and easy too.
Stayed 1 night in Dec 2024

10/10 Excellent

Harry, Gabriola as al

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Nice quiet place. Fair price. Would stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
As described pleasant stay
Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It’s convenient location to everything in and around town yet very quiet and comfortable. BYO breakfast unless you want to eat out each morning.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed a couple of nights with my young family. We were very happy with the accommodation. The rooms are kept very clean which is the biggest thing for me, especially when you have young children. Great budget accommodation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024