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Mercure Warszawa Centrum

4.0 star property

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Photo gallery for Mercure Warszawa Centrum

Exterior
Daily buffet breakfast (PLN 76 per person)
Exterior
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Hot Tub
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
48-54 Zlota St, Warsaw, Masovia, 00-120
  • Palace of Culture and Science
    ‪3 min walk‬
  • Old Town Square
    ‪5 min drive‬
  • Old Town Market Place
    ‪5 min drive‬
  • Warsaw (WAW-Frederic Chopin)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(40 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Double Bed with Sofa bed

Apartment, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Apartment, 1 Double Bed with Sofa bed

  • 441 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed, Non Smoking, City View (Plus)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed, Non Smoking, City View (Plus)

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed with Sofa bed (Plus)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed with Sofa bed (Plus)

8.4 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Mercure Warszawa Centrum

4-star hotel in Centrum
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Warszawa Centrum offers 338 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a hot tub, Mercure Warszawa Centrum features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Warszawa Centrum is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Winestone - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Brasserie - This brasserie specializes in international cuisine and serves breakfast only.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 100 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 76 for adults and PLN 76 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Winestone

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,382 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 75 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 76 for adults and PLN 76 for children
  • Airport shuttle fee: PLN 200 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Centrum Warszawa
Mercure Centrum
Mercure Centrum Warszawa
Mercure Warszawa
Mercure Warszawa Centrum
Mercure Warszawa Centrum Hotel
Mercure Warszawa Centrum Hotel Warsaw
Mercure Warszawa Centrum Warsaw
Warszawa Mercure
Warszawa Mercure Centrum
Mercure Warszawa Centrum Hotel
Mercure Warszawa Centrum Warsaw
Mercure Warszawa Centrum Hotel Warsaw

Mercure Warszawa Centrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 1005 reviews
Rating 8 - Good. 321 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cian

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
All great, good great, but warning they would not give me conditioner because my room was on the 3th floor.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service

Cheap and cheerful but not 4* standard

Overall, the staff are lovely and helpful. However, my stay was not great (this largely out of the hands of the staff and they did their best to help me). I stayed for 2 nights and had to change rooms twice because of noise: once due to refurbishment work (drilling directly above me) and once due to a disco event taking place a level below. On the second night, a member of staff entered my room at half past midnight and woke me up, presumably because my move hadn't been logged on the system. The hotel has been refurbished recently, and, while the rooms look nice, the new look isnt practical. Instead of bedside tables there are weird stool-type things that have a concave top and a hole in the middle. So you cant put a drink or your jewellery on them because it'll fall over or slip down the hole. The bathroom lighting is terrible and you cant see yourself unless you stand away from the mirror to catch the overhead lighting. The hotel has a water machine on each floor and carafes in each room - eco friendly - but there was no sparkling water on 4 different floors because the CO2 needed replacing. The room temperature is like a furnace and no amount of changing the thermostat will affect it. There were other little niggles, none of which were terrible, but add up to the fsct that this does not feel like a 4* hotel. If you want cheap and cheerful, stay here. If you want 4* service and surroundings, go round the corner to the Intercontinental.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service

So much to improve

I had to change 3-rooms until I finally provided with a room that is not near their 3rd floor renovation. The 1st was the closest room to the renovation area on the same floor The 2nd was a room was few floors over the renovation area, although I was promised that the room is on the other side of the hotel - away from the renovation. Only the 3rd room as sufficiently away so I did not hear the power hammers. Also, the hotel stop providing electric adaptors. I was forced to go to stores to look for an adapter and couldn't find the correct one. This meant that I couldn't do the work I had to while staying at the hote.
Stayed 1 night in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to shopping center and transportation hub. Clean and cozy hotel. Better soundproofed windows wouldn't hurt, as well as softer bed.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rajesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pawel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sinjung

Stayed 1 night in Feb 2025

10/10 Excellent

Wisbetilandia Das

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Khalid

Stayed 9 nights in Dec 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ISAK, rego park

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel many, many times and I like it. It is because it is located in a good place in the center. It has all the amenities and the hotels are super.
Stayed 1 night in Jan 2025

10/10 Excellent

reniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Bernard Roper, Bonaire

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From American and that was the best hotel I’ve hotel I’ve been to
Stayed 3 nights in Dec 2024

10/10 Excellent

Keoni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Dec 2024

10/10 Excellent

RODNEY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2024

8/10 Good

Daniel, Mississauga

Traveled with partner
Liked: Staff & service, amenities
The bathroom needs an upgrade. Room size is good compare de the rest of Europe. Location is excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Kirsten

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed here before, I knew how convenient the hotel is for the city. It is adjacent to a large shopping mall and the palace of culture & a nice 25 min walk to the Old Town to take in some lovely culture. The hotel is clean, with very friendly staff, only marked down slightly due to some internal renovations going on, which didn’t impact at all, but was less aesthetically pleasing than previous visits in the reception area, but definitely didn’t dampen the experience & would definitely recommend staying there.
Stayed 1 night in Dec 2024

8/10 Good

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel beside central station, large shopping mall and May dining options.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carla Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really nice stay in an excellent location
Stayed 4 nights in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for rail station and shopping centre.
Stayed 1 night in Nov 2024