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Mercure Warszawa Centrum

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Warszawa Centrum

Exterior
Superior Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes
Exterior
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Hot Tub
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
48-54 Zlota St, Warsaw, Masovia, 00-120
  • Palace of Culture and Science
    ‪4 min walk‬
  • Golden Terraces
    ‪4 min walk‬
  • Nowy Swiat Street
    ‪19 min walk‬
  • Warsaw (WAW-Frederic Chopin)
    ‪21 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed

  • 236 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 1 Double Bed with Sofa bed

Apartment, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Double Bed with Sofa bed

  • 441 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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Front of property

Polonia Palace Hotel

Spa
Pet friendly
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (1339)
The price is $96
per night
$103 total
includes taxes & fees
Feb 9 - Feb 10
Polonia Palace Hotel

About this property

Mercure Warszawa Centrum

Hotel in Centrum
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Warszawa Centrum offers 338 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a spa tub, Mercure Warszawa Centrum features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Winestone - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Brasserie - This brasserie specializes in international cuisine and serves breakfast only.
Late night fare is available from 24-hour room service.

Languages

English, Italian, Japanese, Polish, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 89 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 79 for adults and PLN 39.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Winestone

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Sauna
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,382 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 79 for adults and PLN 39.50 for children
  • Airport shuttle fee: PLN 200 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: PLN 89 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Centrum Warszawa
Mercure Centrum
Mercure Centrum Warszawa
Mercure Warszawa
Mercure Warszawa Centrum
Mercure Warszawa Centrum Hotel
Mercure Warszawa Centrum Hotel Warsaw
Mercure Warszawa Centrum Warsaw
Warszawa Mercure
Warszawa Mercure Centrum
Mercure Warszawa Centrum Hotel
Mercure Warszawa Centrum Warsaw
Mercure Warszawa Centrum Hotel Warsaw

Mercure Warszawa Centrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 562 out of 1002 reviews" "
Rating 8 - Good. 333 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Martin

Stayed 1 night in Oct 2024

10/10 Excellent

Karolina

Traveled with family
Liked: Amenities
Location and great customer service
Stayed 3 nights in Sep 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service excellant
staff helped take luggage to lift on next floor due to maintenance big room
Stayed 3 nights in Sep 2024

10/10 Excellent

Toby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice beds, good soundproofing.
Stayed 2 nights in Mar 2024

6/10 Okay

danuta

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed in a renovated room. It was pretty and clean but the lighting in the bathroom was so dim that it was impossible to see oneself in the mirror
Stayed 1 night in Sep 2024

6/10 Okay

ALI, Houston

Hotel was ok for a night
Stayed 1 night in Jul 2024

8/10 Good

eduardo

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

danuta

I had a lovely stay. I look forward to seeing the completion of the renovations.
Stayed 2 nights in Sep 2024

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location if planning day trips to other cities by train. The train station and Palace of Culture are one block away. Breakfast was really good and their dining room was renovated while we were there, with good final results.
Stayed 5 nights in Jul 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and very friendly staff. Good location for transportation (trams, intercity trains and buses.) Very close proximity to Old Town. Modern atmosphere.
Stayed 1 night in Jul 2024

4/10 Poor

natasha

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Older and badly needed upgrades
Stayed 1 night in Sep 2024

8/10 Good

Numan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Siarhei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took the cheapest room. It was modern, led lighting, big TV, and with inner view. Definitely will choose to stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Marek

Traveled with partner
Disliked: Amenities, property conditions & facilities
Not sure where to start. The rooms and the hotel is dated. Everyday at exactly 9 am we could hear a drill waking everyone’s up. It drilled for 5-10 minutes and stopped. The air conditioning was very loud and had to turn it off every evening as it stopped us from falling asleep. You can hear guest behind the wall either ralking or taking a shower. There is also a noticeable noise from outside. The housekeeper entered our room twice although we explicitly left the ‘do not disturb card’ outside. When called the reception about cutlery, they advised us to call the restaurant next door but also to collect the cutlery in-person. Otherwise we would be charged. The rooms didn’t have water bottles or basic things like spoons. I do not recommend staying at this hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yevgen

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Krzysztof

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superb location. heart of Warsaw. highly recomended
Stayed 4 nights in Aug 2024

2/10 Terrible

Srishtie

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel ever. Location is ok though.
Stayed 8 nights in Aug 2024

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff, good location
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Traveled with family
Disliked: Staff & service
so so
so so. room on the 5th floor are rundown. sofa bad was not that good. the reception gave us wrong information about transportation and on the activates open during the up rising celebration. very disappointment. Location is Very Good. Breakfast was Nice. WiFi was just fine. I will not come back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

kristen m

Traveled with family and small children
We liked the location. The room is definitely in need of renovating. We were also told we would get drink vouchers if we didn’t have cleaning service and we didn’t get any of them ( should have been 4), and we made sure the tag was on the door marked…. Also, after checking out, we got a rental car and needed to load our luggage, and the officers would not let my husband pull over for 1 minute to load up. Very frustrating.
Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, Great location
Stayed 2 nights in Jul 2024