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Hotel Indigo - Stratford Upon Avon, an IHG Hotel

4.0 star property

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Photo gallery for Hotel Indigo - Stratford Upon Avon, an IHG Hotel

View from property
Lobby
View from property
Desk, iron/ironing board, free WiFi, alarm clocks
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Room service

Explore the area

Map
4 Chapel Street, Warwick, ENG, CV37 6HA
  • Charlecote Park
    ‪2 min drive‬
  • Shakespeare's Birthplace
    ‪10 min drive‬
  • Royal Shakespeare Theatre
    ‪10 min drive‬
  • Birmingham (BHX)
    ‪35 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, alarm clocks

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Bathtub, hair dryer

Family Room

  • 135 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Bathtub, hair dryer

Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hotel Indigo Stratford Upon Avon by IHG

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.8 out of 5, Exceptional, (755)
The price is $189
per night
$226 total
includes taxes & fees
Apr 12 - Apr 13
Hotel Indigo Stratford Upon Avon by IHG

About this property

Hotel Indigo - Stratford Upon Avon, an IHG Hotel

4-star Warwick hotel with casino
This hotel features a casino, a restaurant, and a fitness center. Additionally, a bar/lounge, self parking, and a business center are onsite.
Hotel Indigo - Stratford Upon Avon, an IHG Hotel offers 83 accommodations with coffee/tea makers and hair dryers. This Warwick hotel provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms.

Wired Internet access is available for a surcharge. This business-friendly hotel also offers a casino, a fitness center, and a library. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo - Stratford Upon Avon, an IHG Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning.
Restaurant - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Wired internet (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Arcade/game room
  • Casino
  • Gym
  • Library
  • Shopping
  • Tennis

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Express check-in available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 22 and January 02.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 per person
  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Legacy Falcon
Legacy Falcon Hotel
Legacy Falcon Hotel Stratford-upon-Avon
Legacy Falcon Stratford-upon-Avon
Falcon Hotel Stratford-upon-Avon
Falcon Stratford-upon-Avon
Hotel Legacy Falcon
Legacy Falcon Stratford Upon Avon
The Falcon Hotel Stratford-Upon-Avon, England
Hotel Indigo Stratford Upon Avon an IHG Hotel
Hotel Indigo - Stratford Upon Avon, an IHG Hotel Hotel
Hotel Indigo - Stratford Upon Avon, an IHG Hotel Warwick
Hotel Indigo - Stratford Upon Avon, an IHG Hotel Hotel Warwick

Hotel Indigo - Stratford Upon Avon, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 307 out of 892 reviews
Rating 8 - Good. 401 out of 892 reviews
Rating 6 - Okay. 124 out of 892 reviews
Rating 4 - Poor. 44 out of 892 reviews
Rating 2 - Terrible. 16 out of 892 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Liked: Room comfort
Disliked: Property conditions & facilities
Birthday
We were really disappointed on arrival as the hotel was covered in scaffolding and the entrance looked much more like a 1970s multi-storey carpark than a 4* hotel. The stairs (the lift was out of order), reception area and room were very dated. The soundproofing in the bathroom was non-existent (my wife could hear everything next door). Having said that the beds were comfortable, the staff were friendly and the breakfast was ok.
Stayed 1 night in Dec 2017

4/10 Poor

Jacky, dorset

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointing.
Expecting old, period type rooms but not available due to renovation. Lift was not working which caused inconvenience to arthritis sufferer. Cooked breakfast was cold.
Stayed 3 nights in Dec 2017

8/10 Good

Ral

Liked: Cleanliness, staff & service, room comfort
Under construction, but still a good property.
We were shocked to find that much of the hotel was covered in scaffolding, making it hard to find the hotel at dusk. We did find it, with the help of a local passer-by. Once inside, the refurbishment project was not very evident, and it was quite comfortable and nice. We enjoyed having a triple room, where our daughter had her own bed instead of a sofa-sleeper. The included breakfast was good, with made-to-order eggs. Location was very convenient, a short walk to train station and restaurants and shops in central Stratford-upon-Avon. All in all, it is a good hotel, and I'm sure it will be better when their project is done.
Stayed 1 night in Nov 2017

6/10 Okay

Mr M R

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not impressed with the Falcon Hotel
Extremely disappointed to find that half the hotel was closed for refurbishment. There was nothing on the website to indicate this and I would suggest that would be a negligent breach of the Misrepresentation Act. In addition, the bulb in a bedside lamp had failed and when asked to change it the reply was that the hotel had run out of bulbs. Even worse was the wash hand basin which was blocked so badly that it took fifteen minutes to empty. We didn’t both complaining because if they couldn’t change a light bulb there was no chance of the sink being repaired. We certainly wouldn’t recommend the Falcon to anyone and we certainly won’t be returning the next time we visit Stratford-upon-Avon.
Stayed 1 night in Nov 2017

8/10 Good

Hanne Genia, Devon

Liked: Cleanliness, staff & service, room comfort
Comfortable Centrally Located Hotel
Very nice experience. Very comfortable room and bed. Lots of building work taking place right now so some of the communal areas were a little dusty and tired looking. Overall really enjoyed the hotel and would definitely return if in the area again. Would also recommend to friends. Only negatives were parking issues, very few spaces and difficult to park if you did manage to get one. Lack vegetarian option for full breakfast. Communal areas looking a little tired in areas. However would stay there again as very nice hotel overall
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Nov 2017

10/10 Excellent

Melboy, Warwickshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in October
Stayed overnight so that we could take in a show. Very good experience.
Stayed 1 night in Oct 2017

8/10 Good

John, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed one night's accommodation
The hotel is undergoing a major refurbishment to the original Elizabethan building at the front. We stayed in the modern section, towards the back, whilst the renovations take place. It was fine. There was no disturbance from the building work.The staff were very pleasant. The room was spacious, clean warm and has a large window. However, not a spectacular view though not unpleasant. Breakfast was generous. The bar seemed a little pricey but probably not out of line with other similar places in Stratford upon Avon. A good nights sleep!
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Falcon under change
The staff were excellent really helpful and always tried to please. Room was comfortable and clean. However, due to renovation facilities were dramatically reduced. A hotel we use regularly so we were very disappointed that we were not told of the renovation in progress. If we had known we most certainly would have chosen a different hotel on this occasion, so disappointed therefore in the price - think it was over priced.
Stayed 2 nights in Nov 2017

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Stayed at this hotel and was very happy. The staff were friendly and the room was clean with tea and coffee provided.The hotel is located in the town center which is ideal and the hotel has parking facilities. There is a major refurbishment going on but it did not in any way affect us.I would be happy to stay here again.
Stayed 1 night in Oct 2017

6/10 Okay

Roger, Worcester

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Town Hotel
We were not informed about the extensive renovation programme and was not what we expected when we booked for my wife's 60th birthday visit to Stratford
Stayed 1 night in Oct 2017

8/10 Good

Dee

Liked: Cleanliness, staff & service, room comfort
Good hotel! Good location!
This hotel offers good, clean facilities in the shell of a traditional building. We stayed in the modern part as the older part is under renovation. A comfortable stay despite the upheaval. Great to have discount on the first round at the bar and good rates and availability of parking.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
close to thearte
Hoping the interior of the old part of the hotel will not be ruined by the refurbishment or the name of the hotel changed
Stayed 1 night in Oct 2017

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of Stratford
The location couldn't be better, directly opposite Shakespeare's 'New Place'. The hotel is undergoing major refurbishment but this wasn't really a problem as we only spent a minimal time in our room (sleeping!) as there's lots to do in and around Stratford. There are also lots of eating places to suit all tastes. Staff are extremely pleasant and helpful, particularly considering the hotel is closing at the end of December for an extended period and presumably staff will be transferred to other hotels or lose their jobs. Our room was large and spotlessly clean. Would recommend staying but you'd need to be quick!
Stayed 3 nights in Oct 2017

8/10 Good

Dale, Dorking UK

Liked: Staff & service
Undergoing refurbishment but very enjoyable stay
We were aware of the refurb prior to our trip, so realised that this was reflected in the prices we paid & weren't disappointed by this. As we were staying Saturday & Sunday there were no building works taking place and we were not disturbed. The rooms in the 60s block are somewhat dated & the windows and net curtains certainly below par, however they are perfectly clean & comfortable. Breakfast was served in a lovely room in the old part of the hotel & was very good. The communal areas downstairs were of a high standard and we were given a voucher for 15% off our first order of drinks. We had no problem parking in the car park, even though the hotel was full on Saturday night. Staff were all extremely helpful - especially good considering that they are all going to be made redundant in December! All in all, great value for the price and a wonderful location in the centre of town.
Stayed 1 night in Oct 2017

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, room comfort
Romantic weekend
Had a great overnight stay prior to golf society meet up. Excellent location and reasonable parking for a town centre hotel. Room was very comfortable and quiet. Hotel is undergoing a major refurbishment, but they are maintaining high standards whilst this is ongoing.
Stayed 1 night in Oct 2017

4/10 Poor

Moyra

Disliked: Property conditions & facilities
We won't stay there again.
OK...so they are having a makeover and the exterior of the hotel is hidden by building work. They omitted to mention this and our taxi driver from Leamington Spa has to drop us off. We ask for a morning call we didn't get it and we had to be at The Other Place for 9/15 am. A rushed breakfast. We cannot have anything to eat on arrival ! We heartily wish we had booked elsewhere. It is not good to carry on your chatting in reception and ignore returning guests. The room is clean but shabby as is the rest of the hotel.
Stayed 2 nights in Oct 2017

8/10 Good

Pauline, London

Liked: Cleanliness, staff & service, room comfort
Great hotel and great location.
We arrived early on Friday and our room was ready so we had an early check in, we walked around town and found a lovely bistro to have lunch. We went to the theatre later in the evening but could only find one restaurant open when the play finished. All in all we had a great weekend.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Central location
Perfect location for exploring the sights, offers limited parking facilities. The receptionist was friendly and helpful. Can't enter on food as we had all meal including breakfast in the town
Stayed 1 night in Oct 2017

8/10 Good

Simon, Seattle, WA, USA

Liked: Cleanliness, staff & service, room comfort
Well located in Stratford, with parking
If you want a well located hotel with decent facilities then the Falcon fits the bill. Five minutes to the theaters, and pretty much anything in the centre of Stratford, makes this an easy choice. Breakfast was included in our rate, which was a plus, and pretty good. I'd stay again, and recommend to friends. When their extensive renovation is complete then I'd expect the experience to be further enhanced.
Stayed 1 night in Oct 2017

8/10 Good

Monize, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great localization, nice hotel e lovely staff. Just few parking spaces, but I recommend Falcon Hotel for sure.
Stayed 2 nights in Oct 2017

4/10 Poor

Janet, West Midlands

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed
I chose this hotel for an overnight stay with my daughter whose birthday it was. I chose it because it was a beautiful Tudor building with a walled garden and I wanted my daughter to have a lovely surprise and enjoy something special during our visit to Stratford upon Avon. It was quite a shock and disappointment to find it was a building site, totally encased in scaffolding and plastic with only a few flower beds visible in the 'garden'. This was not shown on the website at the time of making the booking. Had I known this, I would not have booked to stay there. We did not choose to eat at the hotel as we did not fancy a celebration meal peering out of the windows at scaffolding and plastic. It would have been good if notification could have been sent to people booking before the website was changed to indicate that 'access to and visuals of the Tudor building are not currently available' with the opportunity of a full refund so that we had the choice to book elsewhere. I would most certainly have done so as I looked at a number of choices.
Stayed 1 night in Oct 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for my Needs
Istayed in Stratford because it was ideally located for what I planned to do. I stayed at the Falconm because I had stayed there before and I enjoyed that stay. The hotel is having a makeover, but that did not affect any aprt of my stay. If I stay in Stratford in the future, I will certainly look at staying at the Falcon because I find it ideal for my needs.
Stayed 2 nights in Sep 2017

4/10 Poor

Mickie, Midlands UK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Well placed hotel in Stratford
The hotel was disappointing as the photograph of the hotel showed a Tudor black and white building. This part of the hotel was being renovated. Our room was in the hideous 1970s extension tagged onto the back of the hotel. The room was clean and basic. But had a view of the car park.
Stayed 1 night in Sep 2017

6/10 Okay

Bunty, Devon

Liked: Cleanliness, staff & service, room comfort
Good central location
Hotel staff very pleasant and polite. Room great size and very clean. Breakfast very good. Hotel in good central location in Stratford Upon Avon. Will be great when the refurbishments are finished. Personally i think that the hotel would have been better to have been closed whilst the work was being done as although my one night stay was very pleasant i do not think i would have liked to stay on a building site for a week or more.
Stayed 1 night in Sep 2017