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citizenM Washington DC Capitol

4.0 star property

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Photo gallery for citizenM Washington DC Capitol

Lobby
Creator video
2 restaurants, dinner served, Japanese cuisine
Property amenity
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$103
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
550 School St SW, Washington, DC, 20024
  • Place, Museum of the Bible
    ‪3 min walk‬
  • Place, National Air and Space Museum
    ‪6 min walk‬
  • Place, National Mall
    ‪8 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Washington DC Capitol

4-star Washington hotel, connected to a rail/subway station in Southwest
This smoke-free hotel features 2 restaurants, a fitness center, and a 24-hour business center. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk, and a computer station. Housekeeping is available on request.
CitizenM Washington DC Capitol offers 252 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A computer station is located on site and wireless Internet access is complimentary. Business amenities at this 4-star property consist of a 24-hour business center, 7 meeting rooms, and coworking spaces. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and express check-in.

CitizenM Washington DC Capitol is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Sushi by Bou - This sushi bar specializes in Japanese cuisine and serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • canteenM - open 24/7
  • Sushi by Bou

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1975 out of 2984 reviews
Rating 8 - Good. 602 out of 2984 reviews
Rating 6 - Okay. 230 out of 2984 reviews
Rating 4 - Poor. 99 out of 2984 reviews
Rating 2 - Terrible. 78 out of 2984 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to visit the Smithsonian museums.
Stayed 2 nights in Aug 2025

4/10 Poor

Gina

Liked: Cleanliness, staff & service
Terrible due to no cell service and spotty WiFi
Stayed 3 nights in Aug 2025

8/10 Good

Patrick, Fredericksburg

Stayed 3 nights in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent weekend getaway!

We loved it! The room was fun with being able to control everything on the IPAD especially the colors in the bathroom/shower. At first we thought was little small, but the space is so well used and really perfect for just my husband and I. Good thing the kids didn't come, or they would have wanted to play with all the blinds and lights. Love the lobby and restaurant area and the decor is fun and a lot to keep you busy looking at. We checked in very late after Phillies game at Nats field and the gentleman that was down there was extremely helpful with us checking in on the self-serve kiosks. I was very pleased and price was amazing! Beds were super comfy too :) I was a little bummed there was no parking available for the hotel-but there is parking garages near by and we left the vehicle there and rented scooters to view the city-definitely should do, it was a lot of fun and we covered a lot of ground in a day!
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Stayed 2 nights in Aug 2025

8/10 Good

Dominique

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice & will come back again if I’m traveling with one other person. Since this hotel only has single king sized beds, it’s not great for families…which is evident in some of the non family friendly hotel decor. I did however enjoy staying at this unique hotel as it really stands out such as: -Great quiet location 3min walk to Metro. Starbucks, McD’s was walkable. Safe area to stay. Very clean & new -They provided free filtered iced water in glass bottles that you can grab. If you brought your own bottle you can fill it up at a chilled filtered water/sparkling station. -While the room is small they provide space for storage in an under the bed drawer that fit my entire carry on luggage opened in it. We enjoyed using the iPad to control the room from blackout shades, lighting & temp control. There was also an option to screen cast via their QR code so you can watch your streaming services without needing to sign into them & remembering to sign out before you leave. The King bed was comfortable & had a great view of the Capital building when looking out the window. -checking in & out was easy. They had an attendant but it was all done on an iPad & you even make your own key card. It was really easy & one thing that I’ve never seen before is they ask you on screen of your floor preferences. I chose higher floor with a view. Checkout was also super easy. They had multiple attendants checking luggage to hold for guests who check out but have plans to travel later.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Beyonce weekend and it was so cozy and comfortable. The woman in the lobby was super helpful and complimented my hair😁Fantastic & simple first experience with CitizeNM, although it took me a minute to figure out how the hot water worked in the shower😅I also loved the sunrise ambient noise alarm, it was so peaceful to wake up to!
Stayed 1 night in Jul 2025

8/10 Good

Sheena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convenient to the wharf and the national moment but parking was insanely difficult.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most everyone was friendly, the iPads in the rooms were useful when my own mobile wasn’t around me. I enjoyed the common areas too. It was on the “trendy” side for a simple person as myself, but I got used to it very fast. I would not hesitate to book a room from this company again. They people were great, made my visit to DC that much more enjoyable
Stayed 3 nights in Aug 2025

8/10 Good

Balla

Stayed 2 nights in Aug 2025

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were excellent and very clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Connor

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Bed bugs

Got so many bug bites from the bed. Other than that it was a good stay, but that alone kills it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was clean, convenient and close to metro. The room was exactly as expected and as discribed.
Stayed 3 nights in Aug 2025

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was amazing! Super comfy and spacious and the pillows were to die for!
Stayed 3 nights in Aug 2025

10/10 Excellent

SHELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel. Only issue was AC was not cold enough even though it was on the lowest Setting.
Stayed 1 night in Aug 2025

10/10 Excellent

Josetta

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location! Nice place to stay!

I was really curious about the bed and how hotel services could make up something that was built-in. I was sure there must be a way that it slid away from the wall. But there wasn't and when leaving we passed a room that was being made up and found the maid crawling on the bed to get the bottom sheet on! There was no issue with a top sheet because there wasn't one. Just a comforter which was too hot for my husband. The hotel was quite nice but seems to be designed for the younger set or single travelers and not for older folks that may need to get up during the night to use the bathroom. Several times my husband had to crawl over me to get in and out of bed. Perhaps a queen size bed placed vertically to the window with room to move on each side would be better for some. I would also liked to have had washcloths to use. The shampoo/soap/conditioner were nice and left my hair feeling soft. We could have used a sign on the elevator explaining how to use your room card to work the elevator. Other guests explained it for us. The location was perfect and the area was quiet except for faint music playing somewhere at night. A short walk to the metro made our stay better than expected. We loved the compact design of the room which is all that is needed on a busy trip to DC. Just a place to shower and sleep. And the room darkeneing blinds are just that. I couldn't believe how late it was when I woke up!!! I would definitely stay here again. Especially now that I know how things work.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Visiting the area - very convenient location
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Chelsea, washington dc

Liked: Staff & service
n/a
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Pengjun

Stayed 2 nights in Jul 2025