citizenM Washington DC Capitol

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for citizenM Washington DC Capitol

Property amenity
Exterior
King Room | Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (USD 22 per person)
King Room | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Gym
  • Free WiFi
  • Restaurant

Explore the area

Map
550 School St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪6 min walk‬
  • National Mall
    ‪7 min walk‬
  • International Spy Museum
    ‪9 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪12 min drive‬

Room options

King Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Washington DC Capitol

4-star Washington hotel, connected to a rail/subway station in Southwest
This smoke-free hotel features 2 restaurants, a fitness center, and a 24-hour business center. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk, and a computer station. Housekeeping is available on request.
CitizenM Washington DC Capitol offers 252 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A computer station is located on site and wireless Internet access is complimentary. Business amenities at this 4-star property consist of a 24-hour business center, 7 meeting rooms, and coworking spaces. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and express check-in.

CitizenM Washington DC Capitol is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Sushi by Bou - This sushi bar specializes in Japanese cuisine and serves dinner only. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • canteenM - open 24/7
  • Sushi by Bou

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height bed
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1516 out of 2366 reviews" "
Rating 8 - Good. 509 out of 2366 reviews" "
Rating 6 - Okay. 195 out of 2366 reviews" "
Rating 4 - Poor. 89 out of 2366 reviews" "
Rating 2 - Terrible. 57 out of 2366 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Heliodoro

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but terrible pillows and too open mind for our taste. Very small and claustrophobic rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely book again.
CitizenM was a hidden surprise. I had never heard of them but booked because they had a high rating and reasonable cost. The bed was the most comfortable ever. Spent a lot of time relaxing in the lobby with snacks and drinks. All staff was incredibly friendly and helpful. We were in a great location in DC within walking distance of several museums and monuments.
Stayed 5 nights in Oct 2024

10/10 Excellent

Monae

Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know what to expect until I arrived at the hotel. I was amazed with how trendy it looked and how everything was very customized to me. Walkability to the National Mall was absolutely amazing! I will definitely stay at CitizenM again!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ziyad

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent downtown hotel
Really excellent hotel. Warm staff, clean comfy rooms with nothing you don’t need and no grungy carpet, convenient to walk everywhere. It is becoming more expensive but still worth it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible place to stay! Centrally located to everything. Decor was so unique, “homey”, and fun! The staff was so friendly and accommodating in all encounters. It was a wonderful experience, I highly recommend a visit!
Stayed 2 nights in Oct 2024

10/10 Excellent

Becky L

Staying at this hotel was such a wonderful experience that I extended my stay for 3 extra days! The hotel is centrally located to everything in D.C. There is a Nero station less than a 5 minute walk that will get you anywhere. The rooms were compact but still had every amenity you could want. The huge king size beds were a dream! The decor was adorable and “homey.” I was even greeted by ballon’s, a personal card, and snacks when I entered my room. Every single staff I dealt with from front desk, to restaurant was so kind and helpful. Every space was impeccably clean as well. Just can’t say enough about this hotel chain. Will be looking for one on my next travel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was so great! It’s definitely a tight space compared to other hotels, but it was perfect for just me, and I think would be great for two as well. Very hip.
Stayed 3 nights in Oct 2024

8/10 Good

Maliyah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have any luggage carts that was pretty inconvenient and they didn’t help with luggage Otherwise pretty great also the downstairs front staff were slightly impatient/rude
Stayed 1 night in Oct 2024

8/10 Good

Clement S., Monterey Park

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a modern approach to hotel stays. not good or bad but different so as i compare the stays with other hotels i feel like its more of a younger person thing. i do like self help but i also like the personal engagement in a traditional hotel. it did feel hip and cool. rooms felt like Japan ie tiny and almost too smart.
Stayed 2 nights in Oct 2024

10/10 Excellent

Guanqing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rebekah

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Smithsonian Closeness is Main Attraction
This hotel has lots of features squeezed into minimal space: small refrigerated pull out drawer; a safe and a clothes drawer, both located under the king size bed); several hangers; blackout and day curtains. The bathroom, which holds the shower stall and toilet, has liquid bath soap, shampoo and conditioner. The sink and mirror are outside in the room. There is an iPad to control the TV and other things such as lights and curtains. An additional charge of $20 daily for breakfast in modern, trendy decorated lobby and other meals are available, and there is free wifi throughout the building. A Metro station is nearby, and a Catholic church. Numerous federal offices surround the area, but at night and on weekends there is not much going on. Smithsonian museums are within walking distance but for other types of outside activities you have to go elsewhere. You can have the hotel front desk staff (very friendly) hold your bags after checkout without problem.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Diego

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dirty and very stained mattress cover and duvet. Got switched to another room and the mattress cover was still stained. Cleaning team said “they change that during their deep cleaning time” but we had just checked in. So it wasn’t done before us either.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred

Everything was excellent,no complains
Stayed 5 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Quite simply good quality in all aspects.
Stayed 6 nights in Oct 2024

10/10 Excellent

Ken

Clean and friendly a bit farther from the mall than I would have liked
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024