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Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Property preview
Fitness facility
Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
$168
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
550 C St SW, Washington, DC, 20024
  • Place, National Air and Space Museum
    ‪3 min walk‬
  • Place, National Mall
    ‪5 min walk‬
  • Place, Smithsonian Institution
    ‪6 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(75 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(204 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

8.4 out of 10
Very good
(45 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(46 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(134 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)
  • 230 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

3-star hotel in Southwest
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall by IHG features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
21st Amendment - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capitol Bistro - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 59 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Designated smoking areas
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 59.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Reviews

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1592 out of 2975 reviews
Rating 8 - Good. 849 out of 2975 reviews
Rating 6 - Okay. 336 out of 2975 reviews
Rating 4 - Poor. 118 out of 2975 reviews
Rating 2 - Terrible. 80 out of 2975 reviews

Reviews

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was wonderful, low key place and near everything.
Stayed 5 nights in Aug 2025

8/10 Good

Caitlin, Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a quick trip! Decently clean and quiet for a relaxing night. Could have had a few more updates in the rooms as far as TV and charging stations, but these are not necessary for everyone!
Stayed 3 nights in Aug 2025

4/10 Poor

Sulaiman

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Neeraj

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Place is good but they must have to get their basic right.
Stayed 1 night in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, room comfort
Should be updated, repainted, and new flooring. Restaurants were okay. The views are not as glorious as what is in the pictures. Front desk personnel not so helpful or friendly. They would rather engage in personal conversation with other employees. Bell Hops were outstanding!!
Stayed 1 night in Aug 2025

8/10 Good

Rachel Lee

Traveled with family
Liked: Staff & service, amenities
The staff was amazing and it’s in a perfect location. Water temperature was the only thing I would complain about. But, we all have preferences. Would stay there again for sure.
Stayed 7 nights in Aug 2025

2/10 Terrible

Sharon

Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genau das was man für ein Washington DC benötigt.
Stayed 1 night in Aug 2025

2/10 Terrible

ryan

Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

michael

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Convenient and stress free.

Convenient to museums, parking and eateries, comfortable setting, nice rooftop pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Cristiana, Rockville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Kenneth was very nice during check in. Good location for tourists.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town in dc and museums
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha, Linden

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and helpful. Location was amazing - just a couple of blocks from the national mall and within walking distance of many site seeing opportunities.
Stayed 2 nights in Aug 2025

6/10 Okay

Rojelio

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was in a nice location and easy to access all sightseeing places.
Stayed 5 nights in Aug 2025

10/10 Excellent

batel

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean
Stayed 2 nights in Aug 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for our vacation. Very walkable and was safe. Will be returning!
Stayed 5 nights in Aug 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the subway and walkable to national mall. Housekeeping kind and attentive. Not a lot of restaurants nearby but had no difficulty popping out to grocery store or with uber eats being delivered. Would stay here again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Carlo

Traveled with family
Liked: Cleanliness, room comfort

Needs renovation

Hotel is old needed renovation i been to few holiday inn hotel and nothing like this. House keeping keep it clean everyday very hard working employee they are trying to maintain the cleanliness but the condition of the room is just old needed a full renovation. Carpet old, bathroom needs new toilet and tub, sink faucet not closing properly. There is a lot of things to change upgrade and built hoping the hotel can make changes and spend money for renovation. My rate is 2.5 out of 5 due to im not happy with my stay also food is expensive $26 for breakfast buffet adult my other son 9 yrs old free but i recommend just go to mcdonalds for your meal its just right next to the hotel. First night i have to call front desk to complain about smoke detector possible broken. Hotel staff/front desk friendly very helpful. My price per night is $163 i booked from aug.18-22 M-F decent price compare to other hotel this is cheaper will save you extra money. Holiday inn is really close to the museum few minutes walk to air and space museum maybe 10 mins. walk to gallery of art museum. Between this beautiful big museum is the national mall a huge park where all memorial and museum are connected i only mention this 2 museum because they are really outstanding out of all that we seen. Honest opinion i will pay extra $50 for a better hotel im sure you will find one i will not recommend this hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bethann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient to walk to the tourist area and museums. The hotel was very clean and had good security. The room was cleaned each day and breakfast buffet was large with excellent foods and options. Starbucks was located connected to the hotel which was very nice, but I still feel that coffee should be complimentary from all large chain hotels, unfortunately it was not at this location. There is a restaurant in the hotel, a few food options were available with a short walk, but not alot of quality food options were available in the immediate area. I would recommend this hotel due to easy access to the metro rail, busses, taxi service, a walkable area or the option to utilize bike/scooter share which makes navigation through the area convenient and possible. We enjoyed our 4 day stay and would recommend this location to others.
Stayed 4 nights in Aug 2025

8/10 Good

Sumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025