Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Exterior
Seasonal outdoor pool
Exterior
Seasonal outdoor pool
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    3 min walk
  • National Mall
    5 min walk
  • Smithsonian Institution
    8 min walk
  • Washington, DC (DCA-Ronald Reagan Washington National)
    14 min drive

Room options

Standard Room

  • 452 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds (High Floor)

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Communications)

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (High Floor)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3-star hotel in Southwest
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
21st Amendment - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capitol Bistro - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 53.10 per day)
  • Secured, covered extended parking on site (USD 53.10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 150 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 53.10 per day (in/out privileges)
  • Covered extended parking fee: USD 53.10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1271 out of 2528 reviews" "
Rating 8 - Good. 724 out of 2528 reviews" "
Rating 6 - Okay. 334 out of 2528 reviews" "
Rating 4 - Poor. 131 out of 2528 reviews" "
Rating 2 - Terrible. 68 out of 2528 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Blake, Richmond

Liked: Cleanliness, property conditions & facilities
Loved how close it was to the Smithsonian museums!
Stayed 1 night in Sep 2024

10/10 Excellent

Tristan

Business traveler
Liked: Cleanliness, amenities, room comfort
Great stay.
Stayed 1 night in Sep 2024

8/10 Good

Robert Louis, Moline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location of the hotel as far as convenience to walking to the National Mall and all that it contains. We were very close to the Metro for going farther away. Our first room had a bad smell in the shower, but the hotel moved us to another room quickly. They were excellent. The area is a little noisy, but not awful. The breakfast was good, but slightly expensive. There were not many restaurants in the area with in close walking distance. Definitely not good breakfast and good dinner restaurants.
Stayed 5 nights in Sep 2024

10/10 Excellent

Stella

Stayed 3 nights in Aug 2024

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, amenities, room comfort
My family and I visited the Bible Museum which is around the corner from this hotel. The hotel is nice and clean. It was pricey and they did not give any discounts for military 😞. The staff is nice and helpful
Stayed 3 nights in Sep 2024

6/10 Okay

Holly

Traveled with family
Liked: Cleanliness, room comfort
The location of this hotel is perfect; close to museums and monuments we wanted to visit. Everything is walkable so parking was not an issue. The national mall is wonderful and lots of individuals and families were enjoying the area. The hotel itself is nice, but pricey. Beds were comfortable and the room was clean. Our room on the back side of the hotel was next to the rail tracks. Trains run from 5:00 a.m. until midnight during the week and until 1:00 a.m. on FRI, SAT and SUN. Our white noise maker did not drown out the train whistles or track rumbling, so sleep was disrupted for three days. The tub's faucet leaked continuously, but we did not ask for maintenance to fix it. The hotel is surprisingly quiet for how large it is. Breakfast is not complimentary, but the pool and gym are accessible with a room key. We had a parking "package," so that was not an extra expense. There's a Starbucks located within the larger building and that was nice. I don't know that we would stay here again, but the location really is great for walking to many museums and places of interest to visit while in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frances Louise, MANCHESTER

Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved our stay at this location. Property personnel were very friendly and accommodating.
Stayed 4 nights in Sep 2024

4/10 Poor

Candice

Business traveler
Disliked: Cleanliness, property conditions & facilities
Good Customer Service-Decent restaurant onsite Outdated interior. Room felt old , worn , need to replace carpet Air conditioning unit in room was Extremely Loud. Would not stay here again .
Stayed 1 night in Aug 2024

10/10 Excellent

Gregg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andres

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to the Monuments and Museums
Stayed 2 nights in Sep 2024

6/10 Okay

jae

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Website information wasn't correct
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, room comfort
ONE BLOCK AWAY FROM THE NATIONAL MALL
Stayed 2 nights in Aug 2024

10/10 Excellent

Inessa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Super close to the National Mall it's a short walk to a bunch of museums and other attractions. 30 minute walk to Union Station to the north and about the same if heading south to the Wharf.
Stayed 4 nights in Sep 2024

10/10 Excellent

Barbara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience! My son and I enjoyed everything. The hotel was only a 5 min walk from the Air and Space Museum and 10 min walk to the Spy Museum. The breakfast buffet was awesome and the staff were always friendly. Loved the easy access to taxis as well. Will definitely recommend and hopefully be back in the future! Thank you!
Stayed 3 nights in Sep 2024

6/10 Okay

Laurie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No microwave in room. Refrigerator not cold, chilly was all we got. But nothing spoiled. Train goes by 1 block away 24 hours. On an overpass so must blow horn. No restaurants in neighborhood. Mcdonalds on corner. People great, facilities clean. No soap in laundry room. groceries is 1 stop on metro. Near major hub of metro.
Stayed 14 nights in Sep 2024

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was perfect for us. We were able to walk to all of the major monuments and museums. It is 5 minutes from the air and space museum and the Bible museum. It is 8-10 minutes from the national mall. The hotel was very clean. The beds were fairly comfortable. The staff was always very helpful and nice. There was a small area for kids to play. If we go back to DC, this will be our hotel of choice.
Stayed 3 nights in Sep 2024

8/10 Good

Renee

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The location is perfect, only 15 minute walk to the Smithsonian museums, and 20-25 minutes to most of the memorials. The hotel is a bit dated, peeling wallpaper in the bathroom, holes in the carpet; but the staff are amazing! The restaurants- one for breakfast and one for lunch/dinner were excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Antonio Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent services, clean and loving place
Stayed 2 nights in Sep 2024

6/10 Okay

Sina

Stayed 2 nights in Aug 2024

10/10 Excellent

Giovanni

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, room comfort
Great overnight stay. Close to several sites to visit. Clean and comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Check in was easy. Restaurant at the hotel was good and reasonably priced. The room that we stayed in was a bit cramped due to a large desk structure that we didn’t need at all. I also read about a “pillow menu” that was no longer occurring.
Stayed 2 nights in Sep 2024

6/10 Okay

Janice Hope Huang, Everett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Evrything was good ; the room was clean; staff was friendly; however the room was not sound proofed and we could here cars outside - there was a semi truck parked outside the whole night and we could hear the motor running; on the last night it rained and even the raindrops on the rooftop was heard so we really didn’t get good quality sleep.
Stayed 6 nights in Sep 2024