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Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Seasonal outdoor pool
Property amenity
Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪3 min walk‬
  • National Mall
    ‪5 min walk‬
  • White House
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 452 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

3-star hotel in Southwest
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall by IHG features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Washington Capitol - Natl Mall by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
21st Amendment - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capitol Bistro - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 59 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 150 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 59.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1440 out of 2749 reviews
Rating 8 - Good. 780 out of 2749 reviews
Rating 6 - Okay. 331 out of 2749 reviews
Rating 4 - Poor. 122 out of 2749 reviews
Rating 2 - Terrible. 76 out of 2749 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Joe

Business traveler
Disliked: Staff & service
Quick trip for one night for business. The bed was too hard. Just not comfortable. Good location outside of that.
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Holiday Inn was very nice. It was clean and the staff was kind. The only thing to be aware of is the parking situation. The hotel is right beside/above a public parking deck. As we were checking in the attendant attempted to charge us the hotels parking fee of $54 per night. The parking decks weekend fee is different/cheaper.
Stayed 2 nights in Feb 2025

10/10 Excellent

marie-noelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close from the capitol. Eventhough you have an hop & off bus we walked in Washington everywhere for the visit.Wdc is very safe and clean. You have taxi in front of the hotel willing to take you anywhere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location - very close to the National Mall and many great museums. 5 metro lines are just 2 min walk.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience great property
Stayed 1 night in Feb 2025

8/10 Good

Sabrina Reneé

Traveled with group
Liked: Cleanliness, staff & service
Well the TV didn’t work. One channel it was static and the another channel had no sound. And go figure it was the channel by Best friend and I wanted to watch. I also wasn’t on the list for breakfast even though I k ow I paid for breakfast with my stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Stayed 2 nights in Oct 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
The best part was the man that helped us with ideas of things to see and how to get around on the metro. I wish I could remember his name. He was incredible!
Stayed 3 nights in Feb 2025

10/10 Excellent

nisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its close to downtown
Stayed 1 night in Feb 2025

10/10 Excellent

Marichelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly impressed

Holiday Inn’s don’t necessarily always have the best reputation, but this location was well kept. Close to the museum (reason for the trip). Starbucks downstairs was a plus.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brent Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great time in DC!!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upgrade!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended for comfort, location and parking.

We have enjoyed staying at this hotel because of its location and parking. Staff is friendly and we had everything we needed. We met friends and ate at the the 21st Amendment for dinner - everything was good and a nice place to meet. The train is nearby - so we did hear it occasionally but we did not notice it as we slept. We we stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

2/10 Terrible

Kathleen Alarid, San Antonio

Disliked: Cleanliness, property conditions & facilities
There was food that had dried on the chair. Floss stick on the uncleaned carpet. This is why we moved to another hotel even though we lost our deposit. Totally grossed us out!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeanne Marie

Stayed 2 nights in Feb 2025

10/10 Excellent

Shayna

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Room could have been a little cleaner. Walls had stains on them and bathroom curtains. Staff was very nice. Good was great. Great location
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Yaset

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This might be one of the worst hotel stays I've experienced. The bathrooms are moldy. Their was cracked tiles in the shower. The water would go from cold to hot without notice. Their towels felt like sandpaper. There was no soap in the dispenser. Their isn't enough light in the room. The carpets smelled bad. The front desk does not even answer the phone. Never staying at a Holiday Inn.
Stayed 3 nights in Feb 2025

6/10 Okay

Ana Maria Bento

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Old carpet, old bath tub with cheap updates. Noisy air conditioner. Well located. Restaurant and breakfast ok… takes forever to get dinner
Stayed 4 nights in Feb 2025

10/10 Excellent

Ishan

Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Stayed 4 nights in Feb 2025

10/10 Excellent

Mohammad Wali Ur

Stayed 4 nights in Feb 2025

6/10 Okay

Rosie

Stayed 1 night in Feb 2025