Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Exterior
Seasonal outdoor pool
Exterior
Seasonal outdoor pool
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    3 min walk
  • National Mall
    5 min walk
  • Smithsonian Institution
    8 min walk
  • Washington, DC (DCA-Ronald Reagan Washington National)
    14 min drive

Room options

Standard Room

  • 452 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds (High Floor)

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Communications)

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (High Floor)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3-star hotel in Southwest
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
21st Amendment - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capitol Bistro - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 53.10 per day)
  • Secured, covered extended parking on site (USD 53.10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 150 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 53.10 per day (in/out privileges)
  • Covered extended parking fee: USD 53.10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1479 out of 3024 reviews" "
Rating 8 - Good. 902 out of 3024 reviews" "
Rating 6 - Okay. 409 out of 3024 reviews" "
Rating 4 - Poor. 154 out of 3024 reviews" "
Rating 2 - Terrible. 80 out of 3024 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In the heart of DC! Super easy to ride share to all the must sees the area has to offer. Convenient bistro, restaurant and bar in the hotel. Would definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

AMIT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great option for folks wanting to visit touristy spots in the capital.
Stayed 3 nights in Aug 2024

10/10 Excellent

Douglas

Stayed 2 nights in Jul 2024

8/10 Good

Savitri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for visiting the National Mall and musuems. Convenient with Starbucks on location and Mc Donalds down the street, although it was difficult to get delivery at this location and restaurants on site for not have suitable vegetarian options.
Stayed 4 nights in Aug 2024

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities
Great Location
Stayed 8 nights in Aug 2024

2/10 Terrible

Kelly

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ariella

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the subway. You will not need a vehicle. The staff were very nice and the room was very clean. Housekeeping cleaned our room daily and did a very thorough job. Note that the hotel restaurant is expensive and not very good, but everything else was quality and I recommend this hotel to anyone visiting DC.
Stayed 7 nights in Aug 2024

4/10 Poor

Diana

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The common areas at the hotel are great, the lobby, pool, restaurants, entertainment areas, etc. However our room was less than ideal, the first night we arrived the flat sheet in one of our beds had a stain, drawers were super dirty it was disgusting, no hooks in the bathroom to hang towels, fridge froze all the food and drinks we put on it, the room felt dirty and outdated.
Stayed 6 nights in Aug 2024

6/10 Okay

Evonne

The location is nice about a 5 min walk to National Mall. Room was out dated and smelled musty. Not what was pictured in the photos listed. Pool was disappointing. My kids (who were the only ones there at the time) could not make any noise per the lifeguard. I understand if there were other people around - my kids understand that - but there was no one there and the lifeguard was obviously unhappy with us being there. Wouldn’t return. Not friendly for families.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Only thing missing was a microwave in the room.
Stayed 3 nights in Aug 2024

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Requested a room away from train side through booking and had to push the request at time of check in. Staff told me rooms weren’t clean and we checked in after 3:00 I told he we would wait then she found a room. Otherwise it was a nice stay. Close to walk to Mall.
Stayed 2 nights in Aug 2024

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice the only problem it wasn't close to a grocery store.
Stayed 8 nights in Aug 2024

10/10 Excellent

nora

Liked: Cleanliness, amenities, room comfort
Stay was a great experience. Staff very helpful and friendly. Rooms very clean and comfortable. Walking distance from museums, monuments and restaurants. Excellent choice, highly recommended.
Stayed 4 nights in Aug 2024

2/10 Terrible

Paritosh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No microwave, no breakfast included, noisy AC, dirty and worn-out carpet, no channel on TV, fridge outer wood door rubbing carpet, table in between bed drawers open itself—worst experience. Expedia needs to work with hotels to show the available services. Feel scammed by Expedia
Stayed 2 nights in Aug 2024

4/10 Poor

Candice

Business traveler
Disliked: Property conditions & facilities
Property in desperate need of refurbishment! The first room I was given was spacious however the carpet had a large ugly stain and overall looked dingy. The front desk staff promptly changed me to another room upon request. The second room didn’t have a huge stain on the carpet but still seemed a bit dark and dingy. The AC unit was extremely loud which I did not like. I would not stay here again .
Stayed 2 nights in Aug 2024

8/10 Good

jasmine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were welcoming and helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Sean

Traveled with family and small children
I stayed just one night at this property during a rest stop on our road trip. By the time we checked into the hotel, it was almost dinner so we ate at the restaurant at the hotel. My kids were excited to go in the rooftop pool, but to our dismay after they changed into their swimsuits after dinner, the pool had closed. They closed at 8pm. They didn't open until 10am the next morning. And checkout is at 11am. During the time that they were in the pool, the lifeguard took a break, so everyone needed to get out of the pool until he returned. With limited time, I found this ridiculous.
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walkable
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great except the outside of the wi Dow wa really dirty. We chose a high room for a view and could not see out of the window. Light did. It work. Overall great hotel. Very friendly staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Stayed 3 nights in Aug 2024

4/10 Poor

Lili

It was fine. Super busy and beds were hard. I’ve stayed at much better Holiday Inns
Stayed 1 night in Aug 2024

10/10 Excellent

Agustin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Laurie

Traveled with family and small children, Traveled with family
Room was a bit late at check-in. The tub dripped all the time but other than that it was a great stay. Have stayed there before and will stay again. Wonderful location close to the Mall and the Metro.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was the best Holiday Inn we've ever stayed in.
Stayed 2 nights in Jun 2024