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Hotel Heron Old Town Alexandria

4.0 star property

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Photo gallery for Hotel Heron Old Town Alexandria

Lobby
Exterior
Lobby
Terrace King | 1 bedroom, Frette Italian sheets, premium bedding, minibar
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
699 Prince Street, Alexandria, VA, 22314
  • Market Square
    ‪5 min walk‬
  • Potomac River Waterfront Park
    ‪4 min drive‬
  • MGM National Harbor Casino
    ‪5 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪9 min drive‬

Room options

View all photos for Two Queen Guestroom

1 bedroom, Frette Italian sheets, premium bedding, minibar

Two Queen Guestroom

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King ADA

Deluxe King ADA | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe King ADA

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner King

Deluxe Corner King | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Corner King

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heron King

Heron King | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Heron King

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Guestroom

King Guestroom | 1 bedroom, Frette Italian sheets, premium bedding, minibar

King Guestroom

9.8 out of 10
Exceptional
(22 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Two Queen

9.6 out of 10
Exceptional
(7 reviews)
  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Terrace King

Terrace King | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Terrace King

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen ADA

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Two Queen ADA

9.4 out of 10
Exceptional
(3 reviews)
  • 423 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe King

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Heron Old Town Alexandria

4-star hotel in Old Town Alexandria
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, valet parking, a 24-hour front desk, and wedding services are onsite. Housekeeping is available on request.
Hotel Heron Old Town Alexandria offers 134 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. 65-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Alexandria hotel also offers a 24-hour fitness center, multilingual staff, and a porter. Onsite parking is available (surcharge).

Hotel Heron Old Town Alexandria is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Hotel Heron Old Town Alexandria has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 5 percent destination fee will be charged
  • Resort fee: USD 30.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Covered valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heron
Hotel Heron Alexandria
Heron Old Town Alexandria
Hotel Heron Old Town Alexandria Hotel
Hotel Heron Old Town Alexandria Alexandria
Hotel Heron Old Town Alexandria Hotel Alexandria

Hotel Heron Old Town Alexandria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 308 out of 383 reviews
Rating 8 - Good. 51 out of 383 reviews
Rating 6 - Okay. 13 out of 383 reviews
Rating 4 - Poor. 4 out of 383 reviews
Rating 2 - Terrible. 7 out of 383 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice. As was location
Stayed 1 night in Apr 2025

8/10 Good

Jill

Stayed 1 night in Apr 2025

10/10 Excellent

Keara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute!

Adorable little place!
Stayed 1 night in Apr 2025

10/10 Excellent

mie marguerite stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

Donald, Bay City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

elena

Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Amenities
Great location if you're visiting the Old Towne area. Lots of things tondo and easy tobget into DC
Stayed 1 night in Mar 2025

8/10 Good

Biata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and aesthetically pleasing. The front desk person was friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Paul L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located in the old Alexandria area so walking distances to most restaurants and waterfront. Hotel consists of two building at different levels so help was need moving luggage from one building to another. Actually need luggage cart to go down outside sidewalk to get to one half of building. Lunch was very pricey and underwhelming. Much better places nearby. Parking is by valet and only one valet was available so he was doing a lot of running to get cars so half the time there was not valet available. When first arriving the valet area was blocked by parked cars and no valet. Wife went inside to look for help while I was double parked outside. When valet showed up had to squeeze between parked cars with luggage to get in to reception area. Wasn't well organized. Room was fairly small with no bureau for clothes except for on small drawer in closet. I just spread some clothes on floor and rest just lived out of luggage bag. Also issue with cold water. Hot water came out of both hot and cold tap. After five minutes of running cold tap cold water finally came out. Must be an issue with hot water system back flowing into cold water system. Probably will try a different hotel when staying in the area again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Noel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The first thing i look at a hotel is how well kept and clean the hotel is. Well maintained smelled great in every area. Just one hick up was our room had a plumbing issue that was unable to be fixed but the hotel was able to accomadate another room the next day because they were booked. But gave us a credit for the incovenience and a small gift as a good gesture. Overall we liked the hotel .
Stayed 6 nights in Mar 2025

10/10 Excellent

Neal

Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous and wonderful just to lounge in. The staff are so welcoming and friendly.
Stayed 11 nights in Mar 2025

8/10 Good

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 4 nights in Mar 2025

10/10 Excellent

mie marguerite stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and professional. Rooms are beautiful and impeccable.
Stayed 3 nights in Mar 2025

6/10 Okay

Araceli

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
The hotel really dazzles with its chic and luxurious design. The interior is beautiful, with a vibe that feels exclusive and upscale. However, the service was a letdown and didn’t match the high-end look and feel of the property. When we checked in, the staff member at the front desk simply pointed us to the stairs . We assumed this led to an elevator, but instead, we had to step outside and walk to another building to reach our room. Not exactly the warm welcome we were expecting. Our room wasn’t cleaned during our stay. They didn’t provide door hangers to indicate whether we wanted the room cleaned, so we assumed it would be taken care of. At the very least, they could have emptied the trash bins. Even the common restroom in the lobby ran out of toilet paper, which was surprising given the hotel’s focus on aesthetics and luxury. At the end of the day, Hotel Heron seems to be all about optics- looking the part but not delivering when it comes to basic service. While the design is top-notch, the lack of attention to customer experience left much to be desired.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is immaculate, has outstanding customer service, and is in a perfect location. Rosie, our attendant, went above and beyond to ensure our stay was comfortable; she was very welcoming and polite. Every highlight from Old Town is within walking distance. We will be staying here again. I highly recommend it!
Stayed 1 night in Mar 2025

10/10 Excellent

Shayna

Stayed 1 night in Mar 2025

10/10 Excellent

Ginger

Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025