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Hotel Heron Old Town Alexandria

4.0 star property

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Photo gallery for Hotel Heron Old Town Alexandria

Lobby
Interior entrance
Rooftop terrace
Terrace King | Frette Italian sheets, premium bedding, minibar, in-room safe
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
699 Prince Street, Alexandria, VA, 22314
  • Market Square
    ‪5 min walk‬
  • Alexandria City Hall
    ‪5 min walk‬
  • John Carlyle House
    ‪7 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪18 min drive‬

Room options

View all photos for Two Queen Guestroom

Frette Italian sheets, premium bedding, minibar, in-room safe

Two Queen Guestroom

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King ADA

Deluxe King ADA | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe King ADA

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner King

Deluxe Corner King | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Corner King

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heron King

Heron King | Frette Italian sheets, premium bedding, minibar, in-room safe

Heron King

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Guestroom

King Guestroom | Frette Italian sheets, premium bedding, minibar, in-room safe

King Guestroom

  • 208 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Two Queen

  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Terrace King

Terrace King | Frette Italian sheets, premium bedding, minibar, in-room safe

Terrace King

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen ADA

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Two Queen ADA

  • 423 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe King

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (1000)
The price is $175
per night
$203 total
includes taxes & fees
Mar 8 - Mar 9
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About this property

Hotel Heron Old Town Alexandria

4-star hotel in Old Town Alexandria
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, valet parking, a 24-hour front desk, and wedding services are onsite. Housekeeping is available on request.
Hotel Heron Old Town Alexandria offers 134 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. 65-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Alexandria hotel also offers a 24-hour fitness center, multilingual staff, and a porter. Onsite parking is available (surcharge).

Hotel Heron Old Town Alexandria is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Hotel Heron Old Town Alexandria has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 5 percent destination fee will be charged
  • Resort fee: USD 30.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Covered valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heron
Hotel Heron Alexandria
Heron Old Town Alexandria
Hotel Heron Old Town Alexandria Hotel
Hotel Heron Old Town Alexandria Alexandria
Hotel Heron Old Town Alexandria Hotel Alexandria

Hotel Heron Old Town Alexandria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 157 out of 189 reviews
Rating 8 - Good. 25 out of 189 reviews
Rating 6 - Okay. 1 out of 189 reviews
Rating 4 - Poor. 2 out of 189 reviews
Rating 2 - Terrible. 4 out of 189 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Catherine

Disliked: Staff & service
Not goof
Stayed 1 night in Nov 2024

10/10 Excellent

Shadan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Virginia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location
Stayed 3 nights in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time here at Hotel Heron. I was able to check in early and the young lady at the desk was extremely helpful and friendly. She was very knowledgeable about the history of the building and knows her customer service. A big thank you to her! The room was comfortable and quiet. The king size bed was so comfortable it was hard to get up in the morning. I went to the rooftop Terrace in the evening to look at the full moon and enjoy the warmth of the fire pits.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Stayed 1 night in Oct 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Beautiful design and amazing restaurant Kiln!
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel is in a perfect area to do all things Old Town related. The staff was wonderful. Rooms are a little small, but not bad. Our biggest problem was that the bathroom door was see thru and they had a huge mirror that angled directly from the bed into the bathroom door. Anyone using the bathroom was completely visible to anyone else in the room no matter where they were.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness
Well located, kind staff, GREAT selection of in room snacks!
Stayed 2 nights in Oct 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

MICHAEL

Stayed 3 nights in Oct 2024

8/10 Good

Yasmyne D Salhia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was close to the roof I’m assuming so every night we heard the party up there which wasn’t too bad because it ended at a decent time but still a little loud. The area is great it is a perfect location. The food at the restaurant was great and the room itself was pleasant. Wish the water pressure was a bit stronger but it was very clean and well managed. I’d recommend this to friends for sure!
Stayed 3 nights in Oct 2024

10/10 Excellent

alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the Heart of Old Town
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Khary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Heron is a hidden gem in downtown Alexandria! Loved the unique boutique mouthfeel of this amazing vacation destination, and the staff made sure we my wife and I had a one-of-kind stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Stayed 6 nights in Oct 2024

8/10 Good

Kathleen

Stayed 3 nights in Oct 2024

4/10 Poor

William

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Hotel PROPERTY itself is fine. My issues were entirely with the staff and management of the Hotel. They do not like the fact hat I booked through Expedia with the Pay at Property option. They literally refused to give me a Folio on checkout even after I explained the feature to them and that I payed the property when I arrived. The 2 ladies at the desk said directly that "I didn't understand how a third party booking service works". I stay in lots of Boutique hotels booked through Expedia and am used staff not understanding how the Pay at the Property feature of Expedia booking works. I am used to staff assuming I paid through. Eventually when I walk them through the process they understand that Expedia only reserved the room. This is the first time I've ever had a staff basically REFUSE to give me a receipt for my stay. I had to leave without the folio and I have to admit that by that time I was getting upset. I called later to try and get a receipt and got similar resistance from a different member of staff. Later on a different call, I finally got a staff member to admit they COULD send me a receipt but they never actually sent it after agreeing that would. I had to call them 9 times and send 2 emails. I asked for the manager several times and never got the manager. I will never stay here again. Again the property itself is fine but this staff and this includes SEVERAL people that I interacted with are the most unprofessional I have ever come across and I travel a LOT.