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Hyatt Place Washington DC/Georgetown/West End

3.0 star property

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Photo gallery for Hyatt Place Washington DC/Georgetown/West End

Lobby
Exterior
Dinner served
Terrace/patio
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping
$157
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
2121 M St NW, Washington, DC, 20037
  • George Washington University
    ‪12 min walk‬
  • White House
    ‪17 min walk‬
  • National Mall
    ‪20 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(100 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (2 Queen Beds & 1 Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room (2 Queen Beds & 1 Sofabed)

8.0 out of 10
Very good
(47 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Room, View (2 Queen Beds and 1 Sofa Bed)

8.2 out of 10
Very good
(26 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds & 1 Sofabed, High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room (2 Queen Beds & 1 Sofabed, High Floor)

8.8 out of 10
Excellent
(33 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, View

8.6 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About this property

Hyatt Place Washington DC/Georgetown/West End

3-star hotel in Downtown Washington D.C.
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Washington DC/Georgetown/West End offers 168 air-conditioned accommodations with iPod docking stations and safes. Accommodations are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Washington DC/Georgetown/West End features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 2200 square feet (204 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Place Washington DC/Georgetown/West End is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This lobby lounge serves dinner only.
Blank Street Coffee - Onsite coffee shop. Open daily.
Breakfast Bar - This buffet restaurant serves breakfast only. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 60 per night; includes in/out privileges)
  • Valet parking on site (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Blank Street Coffee
  • Breakfast Bar
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,200 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13 per person
  • Secured self parking fee: USD 60 per night (in/out privileges)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Washington DC/Georgetown/West End Hotel
Hyatt Place Washington DC/Georgetown/West End
Hyatt Place Washington DC/Georgetown/West End Hotel
Hyatt Place Washington DC/Georgetown/West End Washington
Hyatt Place Washington DC/Georgetown/West End Hotel Washington

Hyatt Place Washington DC/Georgetown/West End Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 560 out of 1006 reviews
Rating 8 - Good. 235 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 54 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Mariah

Stayed 1 night in Mar 2025

4/10 Poor

Kirbi

Liked: Cleanliness
Disliked: Staff & service
I did not meet one polite staff member. There was no WiFi the whole visit. The windows were not good at blocking out noise and the city noise made for little sleep. There were also not great instructions on breakfast and valet. Plus I called the day before to ask about valet service and was told something different by 2 different people.
Stayed 1 night in Jun 2025

8/10 Good

Seth

Traveled with family
Liked: Amenities, property conditions & facilities
Friendly staff. Some issues with cleanliness but did not overshadow an otherwise nice stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities
I love Hyatt hotels but two things I don't like and I will never choose it again because of the valet they changed me 60$ for one night and they said the breakfast included but I need to pay 11$+ tax for person.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessie

Stayed 1 night in Jun 2025

2/10 Terrible

Maegan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Franchesca

Stayed 1 night in May 2025

10/10 Excellent

Dion

Stayed 2 nights in May 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was well situated walking distance to Georgetown and all the other attractions such as The White House. Staff were efficient and friendly. The room was spacious and had a really good shower.
Stayed 4 nights in May 2025

6/10 Okay

Genna

Stayed 1 night in May 2025

10/10 Excellent

Keith

Liked: Staff & service, amenities, property conditions & facilities
Best part was the assistance I received from Derek the valet.He is very good at his job,he saved me time and money with his advise on site seeing and dining.everything thing at your establishment was great Derek was greater!
Stayed 2 nights in May 2025

10/10 Excellent

Yohlman

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2025

2/10 Terrible

Rahul

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff working at the property was very rude and mean and did not know how to talk to guests. Pathetica Experience.
Stayed 1 night in May 2025

10/10 Excellent

Yordanka

Liked: Cleanliness, staff & service
Great place to stay when visiting DC.
Stayed 2 nights in May 2025

10/10 Excellent

Azusa, Clark

We stayed here on Memorial Day weekend. All employees are very friendly. Room was little bit small, but that the location. My kids loved pool!
Stayed 3 nights in May 2025

6/10 Okay

Ricardo

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Easy place in a great location.
Stayed 1 night in May 2025

10/10 Excellent

Christian

Stayed 2 nights in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Glenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the attractions, safe, clean & very friendly staff. Valet parking convenient. Kids enjoyed the pool.
Stayed 2 nights in May 2025

6/10 Okay

Liz

Traveled with family and small children
Disliked: Amenities
Location is great- staff could be friendlier. Our toilet chain broke multiple times in the two nights we stayed and the shower door came off the rails. The first night we stayed the front desk gave us bottled water and the second night we were told “the rules changed that day” and that the water was “only for VIP guests”. There is no central air and the ac constantly, and loudly, turned off and on all night long.
Stayed 2 nights in May 2025

10/10 Excellent

Brianda

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice area. Nice rooms, clean
Stayed 1 night in May 2025

10/10 Excellent

John, BELFAST

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent. The rooms are spacious and I loved the ability to do laundry during my trip. Parking is expensive but probably standard for the US. This should be an Expedia perk!
Stayed 1 night in May 2025