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Hyatt Place Washington DC/National Mall

3.0 star property

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Photo gallery for Hyatt Place Washington DC/National Mall

2 restaurants, American cuisine
Lobby
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
2 restaurants, American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry

Explore the area

Map
400 E Street SW, Washington, DC, 20024
  • National Mall
    ‪8 min walk‬
  • National Air and Space Museum
    ‪8 min walk‬
  • United States Capitol
    ‪13 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(47 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(36 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • City view
  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Specialty)

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(10 reviews)
  • 770 sq ft
  • City view
  • Sleeps 4

View all photos for Room (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Room (2 Queen Beds and 1 Sofa Bed)

8.8 out of 10
Excellent
(117 reviews)
  • 452 sq ft
  • City view
  • Sleeps 5

View all photos for Standard Room, Multiple Beds (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds (High Floor)

8.6 out of 10
Excellent
(65 reviews)
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(126 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Washington Capitol - Natl Mall by IHG

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (2812)
$199 nightly
The price is $199 total
includes taxes & fees
Holiday Inn Washington Capitol - Natl Mall by IHG

About this property

Hyatt Place Washington DC/National Mall

3-star hotel in Southwest
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a rooftop terrace are onsite. Weekly housekeeping is available.
Hyatt Place Washington DC/National Mall offers 214 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Washington DC/National Mall features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 2167 square feet (201 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt Place Washington DC/National Mall is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
CityBar DC - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 64.90 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityBar DC

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,167 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 70.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 64.90 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Washington DC/National Mall Hotel
Hyatt Place DC/National Mall Hotel
Hyatt Place Washington DC/National Mall
Hyatt Place DC/National Mall
Hyatt Place Washington DC/National Mall Hotel
Hyatt Place Washington DC/National Mall Washington
Hyatt Place Washington DC/National Mall Hotel Washington

Hyatt Place Washington DC/National Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 759 out of 1454 reviews
Rating 8 - Good. 375 out of 1454 reviews
Rating 6 - Okay. 194 out of 1454 reviews
Rating 4 - Poor. 68 out of 1454 reviews
Rating 2 - Terrible. 58 out of 1454 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Aimee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Just ok place to stay. Rooftop bar was enjoyable

The hotel was just ok. The toilet kept running and often didn't flush completely. The mirror in the bathroom was broken off across the entire bottom length of it. Pillows were hard. The gym was ok. Breakfast was meh. I did enjoy the rooftop bar and fruit and herbs that were growing on the perimeter. It was an easy location to get around. i was disappointed that parking was not always available in the garage and we had to park in a garage down the street.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast.
Stayed 2 nights in Apr 2025

4/10 Poor

Todd

Stayed 5 nights in Apr 2025

8/10 Good

Zac

Stayed 3 nights in Apr 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

The room was clean and beds were comfortable. The sheets were a little rough. The staff was very helpful and friendly. The restaurant options were few. I would’ve thought there would’ve been more restaurant choices. The location was great.
Stayed 1 night in Apr 2025

8/10 Good

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jo Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay
Stayed 1 night in Mar 2025

10/10 Excellent

Winona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was great. Hyatt brand is superior to other brands.
Stayed 3 nights in Apr 2025

2/10 Terrible

Carl Jordan

Stayed 1 night in Apr 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 2 nights in Apr 2025

8/10 Good

Monita

Stayed 2 nights in Mar 2025

8/10 Good

NOBUAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

James M

Traveled with partner
Liked: Cleanliness
Had a good stay and good time
Stayed 3 nights in Apr 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and conveniently located.
Stayed 1 night in Mar 2025

10/10 Excellent

Midori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff are very kind. Also, Ms.Evelan made great arrangements to make our stay comfortable for us, as we have 4 children. We are very grateful to her. We will never forget our stay here.Thank you!
Stayed 2 nights in Apr 2025

8/10 Good

Namratha

Stayed 2 nights in Apr 2025

2/10 Terrible

Ana

Do not eat in the restaurant there, it is over price and the service is horrible maybe because the tip is included. The food took very long time and it was empty.
Stayed 1 night in Mar 2025

10/10 Excellent

Kee-Bong, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Vickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service on check-in and check-out. All employees we encountered were friendly and courteous. The water bottle filling machine needs service/filter replacement.
Stayed 7 nights in Mar 2025

6/10 Okay

Yanjuan

Disliked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wildelise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and valet parking made it even easier
Stayed 2 nights in Mar 2025

10/10 Excellent

ASHLEY

Liked: Property conditions & facilities
The customer service was excellent
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Stayed 1 night in Mar 2025