Hyatt Place Washington DC/National Mall

3.0 star property

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Photo gallery for Hyatt Place Washington DC/National Mall

2 restaurants, American cuisine
Exterior
Lobby
Lobby
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry

Explore the area

Map
400 E Street SW, Washington, DC, 20024
  • National Mall
    ‪6 min walk‬
  • National Air and Space Museum
    ‪8 min walk‬
  • United States Capitol
    ‪14 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪15 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • City view
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

  • City view
  • 450 sq ft
  • Sleeps 5

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • City view
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • City view
  • 770 sq ft
  • Sleeps 4

Room (2 Queen Beds and 1 Sofa Bed)

  • City view
  • 452 sq ft
  • Sleeps 5

Standard Room, Multiple Beds (High Floor)

  • City view
  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Washington DC/National Mall

3-star hotel in Southwest
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a rooftop terrace are onsite. Weekly housekeeping is available.
Hyatt Place Washington DC/National Mall offers 214 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Washington DC/National Mall features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 2167 square feet (201 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt Place Washington DC/National Mall is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
CityBar DC - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 64.90 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityBar DC

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,167 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 70.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 64.90 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Washington DC/National Mall Hotel
Hyatt Place DC/National Mall Hotel
Hyatt Place Washington DC/National Mall
Hyatt Place DC/National Mall
Hyatt Place Washington DC/National Mall Hotel
Hyatt Place Washington DC/National Mall Washington
Hyatt Place Washington DC/National Mall Hotel Washington

Hyatt Place Washington DC/National Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 700 out of 1394 reviews
Rating 8 - Good. 364 out of 1394 reviews
Rating 6 - Okay. 195 out of 1394 reviews
Rating 4 - Poor. 80 out of 1394 reviews
Rating 2 - Terrible. 55 out of 1394 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the money, clean, comfortable , and kind staff.
Stayed 2 nights in Jan 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the Mall, the Wharf and the Metro.
Stayed 5 nights in Nov 2024

8/10 Good

Janki

Liked: Cleanliness, staff & service, property conditions & facilities
no late night food options
Stayed 1 night in Jan 2025

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel, spacious rooms, bathroom, and good breakfast.
Stayed 2 nights in Jan 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is wonderful. Spacious and clean. Our room was 301 and we experienced loud bangs starting at 5:30am. Not sure if we were below a staff laundry or prep area but the noise was loud enough to wake us up each morning. We also heard that noise in the evenings.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Emairany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe
Stayed 3 nights in Jan 2025

8/10 Good

Joshua

Stayed 1 night in Jan 2025

6/10 Okay

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

kamaljit

Stayed 2 nights in Jan 2025

10/10 Excellent

Tawab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security guard at the front desk was very friendly and helpful with us leaving the car at the loading dock to check in. Staff upstairs was very friendly and helpful
Stayed 1 night in Jan 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Autumn, Fredericksburg

Stayed 5 nights in Jan 2025

10/10 Excellent

Timothy, Williamstown

Stayed 1 night in Jan 2025

4/10 Poor

Eugenia

Traveled with family
Disliked: Cleanliness, staff & service
The cleaning person threw clean towels on the floor in the shower, which I find disgusting since there was a place to put the towels high and clean. The kitchen dishes were dirty with food stuck on spoons and forks. The dishes that were there were in the same place, she didn't take the time to wash anything. My room was 912 and yesterday, January 21st, was the last day we were there. I pay a lot for this room for the bad cleaning person.
Stayed 2 nights in Jan 2025

8/10 Good

Liesa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really walkable to the National Mall and the Smithonians.10 minute walk to Safeway grocery store, a McDonalds and a train station. This hotel is right on a freeway and the noise was constant 24/7. We had a white noise machine with us so we managed ok, but if you stay here be aware of this! Room was spacious, daily service, friendly staff. Free breakfast each morning was great. Restaurant has a minimal but adequate menu for dinner. We would stay here again but would definitely ask for a room on the inside away from the freeway noise.
Stayed 11 nights in Jan 2025

8/10 Good

Dequan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

No bath towels!

I got out of my late night shower to find there were no bath towels - just three hand towels about 1’x2’ each and three facecloths and a bath mat. Inconvenient, decided to make do, a bit annoying considering the high occupancy rate was 4x normal. The snack shop restaurant was crazy busy for major event. Gym was great. The upper restaurant closed for winter. Close to major things. Good breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheron, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except that there wasn't a microwave in the room
Stayed 4 nights in Jan 2025

10/10 Excellent

Anjum, burlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. Walkable to the National Mall.
Stayed 2 nights in Jan 2025

10/10 Excellent

yoshie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property staff as well as facilities were very clean, friendly, and comfortable. The breakfast bar in the morning was good. Definitely a good spot to be close to the main city and be able to get quickly to the airport. Thank you for a great stay!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Stayed 2 nights in Jan 2025

10/10 Excellent

Nafisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025