Phoenix Park Hotel

3.5 star property

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Photo gallery for Phoenix Park Hotel

Front of property
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Check-in/check-out kiosk
Lobby sitting area
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
520 N Capitol St NW, Washington, DC, 20001
  • Smithsonian Institution
    ‪3 min walk‬
  • Union Station Shopping Center
    ‪3 min walk‬
  • National Mall
    ‪14 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪18 min drive‬

Room options

Superior Room, 1 King Bed

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

King Deluxe

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Double Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Accessible

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Phoenix Park Hotel

3.5-star hotel in Northwest
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and concierge services. Change of towels is available on request.
Phoenix Park Hotel offers 149 accommodations with safes and bathrobes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This historic hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Phoenix Park Hotel is a smoke-free property.

Full breakfasts are available for a surcharge.
Phoenix Park Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.01 miles (USD 35 per night), from 7:00 AM to midnight
  • Street parking available
  • Secured, covered valet parking on site (USD 64 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 25 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 35 per person
  • Covered valet parking fee: USD 64.00 per night
  • Offsite parking fee: USD 35.00 per night (0.01 mi away; open 7:00 AM to midnight)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Phoenix Park
Park Phoenix Hotel
Phoenix Hotel
Phoenix Park Hotel Hotel
Phoenix Park Hotel
Phoenix Park Hotel Washington
Phoenix Park Washington
Pheonix Park
Phoenix Park Washington Dc
Phoenix Park Hotel Washington
Phoenix Park Hotel Hotel Washington

Phoenix Park Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1682 out of 2190 reviews
Rating 8 - Good. 355 out of 2190 reviews
Rating 6 - Okay. 97 out of 2190 reviews
Rating 4 - Poor. 28 out of 2190 reviews
Rating 2 - Terrible. 28 out of 2190 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Celestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifi was AMAZING and made our stay warm and welcoming. Great room, great location. Will be back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, amenities
Staff was very helpful and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night, and the room was very comfortable!
Stayed 1 night in Nov 2024

10/10 Excellent

Eamonn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Great location, comfortable rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Deborah, HOUSTON

Stayed 2 nights in Dec 2024

10/10 Excellent

Deborah, HOUSTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little hidden gem! It was perfect for our trip!

10/10 Excellent

Landen

Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Stayed 2 nights in Dec 2024

10/10 Excellent

Bettina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff! Everybody was so friendly and helpful: they were exceptional! Would stay again in this hotel any chance i can get! Also loved the restaurant, its staff, and the crowd of peoples that were in there!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly nice for the reasonable price. The rooms were nice and clean and the onsite restaurant was really good. Good location just two blocks from Union Station and a little over a 5 minute walk to the capitol building. If you are facing the street it's a bit of a loud area at night so if that's important to you, you may want to ask for a room not on that side
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for DC meetings
This is a terrific hotel. In great shape. Rooms are comfortable and quiet and the location is ideal for getting to and from the Metro and Amtrak.
Stayed 2 nights in Dec 2024

10/10 Excellent

SHUN-WEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be booking in again for sure!
Never been to Washington, so the hotel base needed to be just right. Down to earth very professional staff who you could tell wanted the best for you and your stay. Nothing was too much trouble as well as a genuine smile and greeting on entry and exiting the hotel. Clean rooms, a nice freshen up of the room each day. Next door to good metro links around the whole city or just a 20 minute walk to the main shopping area. On tap excellent free tea and coffee station on the 2nd floor for all guests. Things that could have been better - Hard to get Aircon balanced, drafty windows (I did pick up a cold I still have 10 days on), 1am/2am turning out time of the Irish bar below as they do like a shout at the top of their voices. But it didn't matter, because everything else was so just right (and we had our first evening in the Irish Bar and it was Great!) We hope to go back to Washington as it was better than anticipated. We will be coming straight back to this hotel no questions asked. Thanks for a lovely stay Phoenix Park! To Do - Ecart Tour of the Mall area - Fantastic Knowledge over a big stretch of area to give you a taser for revisiting in more detail if you want it! Georgetown - Very Relaxed over there A smooth metro system that works very well! Use teh Smart Trip App - EASY! Washington - Very Clean and not congested.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024

10/10 Excellent

Paul, La Veta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and competent staff. Beautifully maintained older hotel close Union Station.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay - no complaints!
Stayed 1 night in Dec 2024