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Quality Inn & Suites New York Avenue

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites New York Avenue

Exterior

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Parking available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1600 New York Avenue NE, Washington, DC, 20002
  • Gallaudet University
    15 min walk
  • Smithsonian Institution
    4 min drive
  • Basilica of the National Shrine of the Immaculate Conception
    5 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    20 min drive

Room options

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Exterior

Holiday Inn Express Washington DC N-Silver Spring, an IHG Hotel

Breakfast included
Free WiFi
Air conditioning
Gym
3.8 out of 5, Good, (1007)
The price is $113
per night
$128 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn Express Washington DC N-Silver Spring, an IHG Hotel

About this property

Quality Inn & Suites New York Avenue

Hotel in Northeast
Along with a fitness center, this hotel has WiFi in public areas and coffee/tea in a common area. Buffet breakfast is free. Other amenities include self parking, a business center, and a meeting room.
Quality Inn & Suites New York Avenue offers 147 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Washington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with wired and wireless Internet access (surcharge). This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Quality Inn & Suites New York Avenue has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 12 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12.00 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Comfort Inn New York Avenue
Comfort Inn New York Avenue Washington
Comfort New York Avenue
Comfort New York Avenue Washington
Quality Inn New York Avenue Washington
Quality Inn New York Avenue
Quality New York Avenue Washington
Quality New York Avenue
Comfort Inn & Suites Near Union Station Hotel Washington Dc
President Inn Washington Dc
Quality & Suites York Avenue
Quality Inn Suites New York Avenue
Quality Inn & Suites New York Avenue Hotel
Quality Inn & Suites New York Avenue Washington
Quality Inn & Suites New York Avenue Hotel Washington

Quality Inn & Suites New York Avenue Reviews

Reviews

5.2
Rating 10 - Excellent. 49 out of 455 reviews" "
Rating 8 - Good. 88 out of 455 reviews" "
Rating 6 - Okay. 92 out of 455 reviews" "
Rating 4 - Poor. 77 out of 455 reviews" "
Rating 2 - Terrible. 149 out of 455 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

3.2/10

Amenities

5.2/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

john frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Marissa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn't matter how much you are saving. Go anywhere else. This is a housing building.
Stayed 2 nights in Dec 2021

2/10 Terrible

maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the receptionist was rude, i called the front desk , they did not pick up the phone i had to go downstairs and asked for towels there were 6 of us and they had 2 towels the sofa bed had no linens or pillows that room had no light i had to request a lamp , i was not inform that i had to pay for parking , i had to pay cash , room was dirty the rug was gross , will never stay in this place ever
Stayed 1 night in Oct 2021

2/10 Terrible

Jenno mark

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like a drug den and a lot of un identified people and bum in and out at the building lobby is smells like smoke
Stayed 1 night in Jan 2022

2/10 Terrible

Joseling

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The building is not in condition to be open. Walls are dirty, rugs in horrible condition, a weed smell around all the time, rooms really bad. Honestly this property should be closed until full renovation is made and a sanitary inspection is made
Stayed 1 night in Dec 2021

2/10 Terrible

Alvin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WELL IT WAS ME A MY WIFE AND 3 KIDS AND WAS ONLY GIVEN 1 TOWEL AND 1 WASH CLOTH, AND WE PAID $285 AND I'VE REQUESTS FOR THEM TO REFUND ME HALF OF MY MONEY BACK, DAUGHTER AND WIFE SEEN MICE RUNNING FREELY. THIS PLACE IS THE WORST.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY DISSATISFIED
This place is purely disgusting. Other than the woman who checked me in, the experience itself was simply horrid... The room the had me in was located behind the elevator (that seems to need service itself). every time the elevator moves it seemed to make this loud obnoxious noise that sounds like a humpback whale. Continually throughout the night... The bathroom shower head has mold growing, burn marks in the blankets, and it smells of death, decay, and drugs...Also, to add insult to injury, The free breakfast is literally a elementary school breakfast. They bagged an apple, granola bar and a muffin. I personally would never stay here again and would highly recommend anyone looking to stay at this property to find elsewhere.
Stayed 1 night in Dec 2021

6/10 Okay

Yasin

Traveled with family
Liked: Staff & service
Average
Stayed 1 night in Nov 2021

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has always addressed any issues I had promptly
Stayed 1 night in Nov 2021

2/10 Terrible

Richard

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty…. The room was filthy and the toilet did not work …. They did not have another room and told me that I would get refund …. We left …. People in hall way asking for Cigarettes.
Stayed 1 night in Nov 2021

2/10 Terrible

Nayeli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so dirty and run down. Torn up carpets, stains on furniture, and cigarette smoke / smell in the lobby. I checked in only because Expedia said I had to do so in order to check out right after and receive a refund. It’s been a month and I still haven’t gotten my money back.
Stayed 2 nights in Oct 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate for the low price
Great staffing (person who checked me in) The light in bathroom shorted out but improvised using lamp from desk.
Stayed 1 night in Nov 2021

4/10 Poor

leonida

Stayed 2 nights in Nov 2021

2/10 Terrible

Erica, Hopewell Jct

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in at 1am we had a homeless person outside the hotel yelling and screaming and when we came into the lobby he followed us in yelling and screaming. Our room door did not work so I had toJam it open with my shoulder. There was insufficient Lighting in the room only one lamp door a suite! And no cable tv. Overall it seemed like a halfway house zero amenities. NoT a good experience and we are not recommending Anyone stay there based on our experience. I could be forgetting some negative things to Write oh yes and we heard other guests loudly at times who were yelling and screaming.
Stayed 4 nights in Nov 2021

4/10 Poor

Irma

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Since the moment you are parking (especially if you arrive at night) the parking lot looks shady. It not well lighted and just gives you the creeps. Considering the hotel is not in a safe area you'd expect for it to be well iluminated. The hotel is lacking of maintenance from both outside and inside. The carpets in the hall ways look like they have never been cleaned, only one elevator works, room safety lock was broken, tv didn't have cable signal, the elevator was always dirty. There was always people screaming. For a quality inn it lacked quality. I can compare this location to run down motel
Stayed 1 night in Nov 2021

2/10 Terrible

Shantel

Stayed 1 night in Oct 2021

2/10 Terrible

Renda

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Was very old. Unsafe. Not good at all.
Stayed 3 nights in Oct 2021

2/10 Terrible

sylvia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WAS UBABLE TO STAY. VAGRANTS SETTING AROUND LOBBY THINK IT WAS A SHELTER. SCAREY AND UNSAFE.
Stayed 1 night in Oct 2021

2/10 Terrible

Ajaz, san francisco

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I have booked this hotel through Expedia and when I get there and see the property every thing is run down and even not a suitable place for animals and I go to the office and asked for refund and desk clerk told me it’s takes 10 days to refund all charges and still I am waiting for refund, I think city should take action , how they charging so much money with unhealthy and filthy condition
Stayed 2 nights in Oct 2021

2/10 Terrible

Justin

Stayed 1 night in Oct 2021

4/10 Poor

Oussama

Disliked: Staff & service
Stayed 1 night in Oct 2021

2/10 Terrible

Nabil

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It wa a very dirty property . The carpet in the whole way is disgusting. The breakfast room was very dirty . Overall the property was very very dirty and disgusting
Stayed 1 night in Oct 2021

4/10 Poor

Keniseli

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was unclean and dirty upon entering. The room door didn't close properly. Changed rooms and toilet didn't work. Location not ideal.
Stayed 2 nights in Oct 2021

2/10 Terrible

Amanda

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this hotel was terrible. It looks NOTHING like the pictures. The pictures are very misleading. The hotel is very old and run down. The entire place smells like smoke, even inside the non smoking rooms. The floors in the room were dirty, the bathroom had things left from previous people. The whole place was gross. Definitely DO NOT stay here.
Stayed 3 nights in Oct 2021