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Hotel Nell - Union Market

3.0 star property

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Photo gallery for Hotel Nell - Union Market

Serves dinner and brunch
Lobby
Lobby sitting area
Reception
Cafe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Capital One Arena
    ‪3 min drive‬
  • Walter E. Washington Convention Center
    ‪3 min drive‬
  • National Mall
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family

Family | Desk, blackout drapes, free cribs/infant beds, bed sheets

Family

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Desk, blackout drapes, free cribs/infant beds, bed sheets

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Grand Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 1 Queen Bed

7.8 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sub Level

Sub Level | Desk, blackout drapes, free cribs/infant beds, bed sheets

Sub Level

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Express

Full Express | Desk, blackout drapes, free cribs/infant beds, bed sheets

Full Express

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior

citizenM Washington DC NoMa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (2132)
$173 nightly
The price is $173 total
includes taxes & fees
citizenM Washington DC NoMa

About this property

Hotel Nell - Union Market

3-star hotel in Northeast
This smoke-free hotel features 2 restaurants, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a meeting room are onsite.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of meeting rooms and coworking spaces.

Wireless Internet access is complimentary. This Washington hotel also offers a rooftop terrace, dry cleaning/laundry services, and an elevator. Onsite parking is available (surcharge).

Hotel Nell - Union Market is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Bolgiano's Pantry - This café specializes in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar - This rooftop bar specializes in Latin American cuisine and serves brunch and dinner. Reservations are required. Open select days.
Singing Tiger Noodle Den - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 8 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Hotel Nell - Union Market Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 387 out of 758 reviews
Rating 8 - Good. 182 out of 758 reviews
Rating 6 - Okay. 98 out of 758 reviews
Rating 4 - Poor. 54 out of 758 reviews
Rating 2 - Terrible. 37 out of 758 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very cool property. A lot of updated amenities. Loud banging refrigerator made it hard to sleep, TV did not work, no blanket in room. Other than that my stay was great.
Stayed 1 night in Mar 2025

8/10 Good

freddie

Liked: Cleanliness, property conditions & facilities
Tv reception
Stayed 3 nights in Mar 2025

10/10 Excellent

Kim

Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Ashlea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great hotel.
Stayed 1 night in Mar 2025

8/10 Good

Daniel Clayborn

Traveled with family
Liked: Cleanliness, staff & service
Our door needed a battery change for the lock, one day our locks were inoperational leaving our belongings exposed. The thermostat is needlessly complicated and the staff doesn't know how to use it. Our room was close to 80* until my son finally cracked the code after 2 or 3 attempts by the staff. The room was clean and conformable, but there is not an excess of room. We did not spend much of the day there so it was fine. Excellent shower. Only big complaint is that being in an older building there is no insulation between the floors. You will hear everyone walking. If the rooftop bar is busy it is worse. For us, this was not a deal breaker. Location is great. 10 minute walk to the metro. Union Market nearby.
Stayed 6 nights in Mar 2025

8/10 Good

Erika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and Comfortable Stay

Great and unique hotel near Union Market. Comfortable and great for a business trip. Rooftop bar was fun with a great view. Beautiful and eclectic decor. Volume on my TV didn't work for some reason. Overall great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Happy with the location and the experience

Stayed 1 night in Mar 2025

10/10 Excellent

jasie

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool hotel!
Stayed 4 nights in Mar 2025

10/10 Excellent

Angel Zechariah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist are very kind and professional. Would recommend this hotel to my friends in San Antonio, Texas.
Stayed 3 nights in Mar 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I love everything about my stay except the heat broke in my room and the room was 76 degrees. I told the lady at the front desk that the heat was broke but she just told me she’s sorry for my inconvenience.
Stayed 1 night in Mar 2025

4/10 Poor

Jasmine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not the best experience

Room was way smaller than expected. Tv didn’t work. Water pressure was low, though temperature was perfect. Surprised there was no iron or ironing board in there. Walls are super thin. I could hear everything from both sides of my room (full on conversations) as well as the music from the rooftop bar. It was so thin, the person next to me was trying to control her Alexa on the Echo Show, it was controlling mine. The neighbors on the other side of mine also had water pressure issues and tv issues because I heard them complaining and they even called the front desk late at night to have someone come up and try to fix it (again because I heard everything). Likely will never stay there again.
My room
Stayed 2 nights in Mar 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

ANAYANSI

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

6/10 Okay

Cindy

Liked: Cleanliness
Stayed 5 nights in Feb 2025

8/10 Good

Miayaloni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a really nice property , the only thing I would change would be there wasn’t a phone or iron in the room. Neither was it a microwave
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ashley Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mishonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place, Friendly Staff

This boutique hotel was beautiful. I booked the family room, it came with a king size bed and bunk beds that my son enjoyed!! The rooftop bar was nice and the bartender was great!! We will definitely be staying again when we’re visiting again!!
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025