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Hotel Nell - Union Market

3.0 star property

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Photo gallery for Hotel Nell - Union Market

Reception
Lobby
Cafe
Lobby sitting area
Desk, blackout drapes, free cribs/infant beds, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Gallaudet University
    ‪4 min walk‬
  • Union Market
    ‪5 min walk‬
  • Smithsonian Institution
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family

Family | Desk, blackout drapes, free cribs/infant beds, bed sheets

Family

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Desk, blackout drapes, free cribs/infant beds, bed sheets

Grand Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Grand Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Sub Level

Sub Level | Desk, blackout drapes, free cribs/infant beds, bed sheets

Sub Level

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Express

Full Express | Desk, blackout drapes, free cribs/infant beds, bed sheets

Full Express

  • Sleeps 2
  • 1 Double Bed

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$184 total
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About this property

Hotel Nell - Union Market

3-star hotel in Northeast
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a meeting room are onsite.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 3-star property consist of meeting rooms and coworking spaces.

Wireless Internet access is complimentary. This Washington hotel also offers a rooftop terrace, dry cleaning/laundry services, and an elevator. Onsite parking is available (surcharge).

Hotel Nell - Union Market is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Bolgiano's Pantry - This café specializes in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar - This rooftop bar specializes in Latin American cuisine and serves brunch and dinner. Reservations are required. Open select days.
Singing Tiger Noodle Den - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Hotel Nell - Union Market Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 213 out of 458 reviews
Rating 8 - Good. 112 out of 458 reviews
Rating 6 - Okay. 68 out of 458 reviews
Rating 4 - Poor. 43 out of 458 reviews
Rating 2 - Terrible. 22 out of 458 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony E.

Liked: Cleanliness, staff & service, property conditions & facilities
Parking costs are outrageous. $45 per night!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lori

Stayed 1 night in Nov 2024

4/10 Poor

Maya

Liked: Staff & service, amenities, property conditions & facilities
The hotel was very nice. If you want good sleep, this isn't the place for you. On a random Tuesday night, a guest was insanely loud blasting music. It completely ruined my sleep. I called the front desk, and they stopped them within 5 minutes. The walls are so thin that I unfortunately won't be coming back. It was extremely noisy, and the towels and bed linens were dirty. Brownish stained the bed smelled like someone's armpits. The staff was amazing, so I feel bad about leaving this review.
Stayed 2 nights in Nov 2024

6/10 Okay

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our AC was not working properly and we had to call maintenance to fix it. The fix was speedy but there is still minimal air movement in the hotel room so we had to buy a small tabletop fan to make it less stuffy. Had a great time walking around union market and sight seeing and the hotel vibe was very cozy and earthy.
Stayed 1 night in Nov 2024

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service, amenities
The only issue was heating and cooling. Two days were very cold inside, one was very hot. Tried to change it and it didn’t work.
Stayed 3 nights in Nov 2024

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great except for the noise. Sounded like our room was below a kitchen maybe? Lots of loud banging around and sounded like people moving heavy furniture. Also the room directly next to ours was being renovated so we got to wake up to saws at 8am. The hotel was clearly not sold out and was fairly empty on a Wed night… why did they put us in this room?
Stayed 1 night in Nov 2024

8/10 Good

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmin

Traveled with group
Liked: Amenities
Beautiful and lovely
Stayed 1 night in Nov 2024

8/10 Good

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had all the basic amenities and the room was very clean. I liked that the room had an amazon echo and nice toiletries.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

V

Disliked: Staff & service, property conditions & facilities
No one was there when I went to check in and no one answered any of the property’s five phone lines. Had to wait ages to check in. Coffee maker in room didn’t work and leaked everywhere. Otherwise, solid property for the price. Very clean and room is in great quality.
Stayed 1 night in Nov 2024

10/10 Excellent

Medianera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Malaysha

Business traveler
Liked: Staff & service, property conditions & facilities
Loved the cute decor of this boutique hotel, the 24/7 grab & go, and the fact that they have a rooftop bar. The staff was super pleasant and accommodating. Loved the story of the hotel being converted from an old seed factory and the free seeds they give you to plant. Super cute idea! My main feedback is for the rooms - I wasn't a fan of the layout and the shower was tiny, didn't have any shelves and/or nook for your own products and the black shower curtain made it feel dark and even smaller. Also, they need to upgrade the towels - unfortunately, the ones in my room were very cheap and rough. Overall, there is great potential for this to be a desirable hotel as the area is up and coming.
Stayed 3 nights in Oct 2024

10/10 Excellent

Olga, West New York

Liked: Cleanliness, staff & service, property conditions & facilities
🙌
Stayed 2 nights in Oct 2024

8/10 Good

Shadan

Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but all necessities. Good for one person only
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay !
Stayed 1 night in Oct 2024

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great atmosphere
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew Lemel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Charli

Stayed 1 night in Oct 2024