The Westin Washington, D.C. City Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Washington, D.C. City Center

Exterior
Exterior
Lobby
Breakfast, lunch and dinner served
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Parking available
  • Pet friendly
  • Laundry

Explore the area

Map
1400 M Street, NW, Washington, DC, 20005
  • Walter E. Washington Convention Center
    11 min walk
  • Fringetree
    1 min walk
  • McPherson Sq. Station
    7 min walk
  • Washington, DC (DCA-Ronald Reagan Washington National)
    17 min drive

Room options

Room, 1 King Bed (Mobility Accessible, Tub)

  • 324 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 324 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (View)

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio Suite, Multiple Beds, Corner

  • 506 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed (View)

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 616 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 324 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 324 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Westin Washington, D.C. City Center

4-star hotel in Downtown Washington D.C.
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Housekeeping is available on request.
The Westin Washington, D.C. City Center offers 410 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Washington hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 16961 square feet (1576 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Westin Washington, D.C. City Center is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Infamy Restaurant & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 10 to 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Infamy Restaurant & Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,961 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (38 inches high)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 29 per person
  • Fee for in-room wireless internet: USD 13.95 per day (rates may vary)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Washington DC Westin
Westin Hotel Washington DC
Westin Washington DC
Westin Washington Dc City Center
Westin Washington, Dc City Hotel Washington Dc
Westin Washington D.C. City Center Hotel
Westin D.C. City Center Hotel
Westin Washington D.C. City Center
Westin D.C. City Center
The Westin Washington D.C. City Center
The Westin Washington, D.C. City Center Hotel
The Westin Washington, D.C. City Center Washington
The Westin Washington, D.C. City Center Hotel Washington

The Westin Washington, D.C. City Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 684 out of 1172 reviews" "
Rating 8 - Good. 244 out of 1172 reviews" "
Rating 6 - Okay. 91 out of 1172 reviews" "
Rating 4 - Poor. 67 out of 1172 reviews" "
Rating 2 - Terrible. 86 out of 1172 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Crashawnyia

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will start off by saying that my experience with The Westin was a nightmare. I travel all the time and this was a very last minute trip due to it being for an emergent family matter. I would definitely recommend reading the most recent google reviews as it is telling. Me and my family arrived after normal check in hours which I was told would be fine when I called to confirm the reservation. However, upon arrival the gentleman at the desk was rude and stated that they are unable to accommodate me due to late check in despite me calling earlier that day and being told it was fine. The gentleman proceeded to tell me there is no such thing as late check in. I explained to him I travel all the time and never have a problem with calling ahead and letting them know I will be late. I have my preferred hotels but I wanted to try something different. The gentleman proceeded to be hateful and rude. He made me feel unsafe and raised concerns about my safety. I had my child with me and decided to leave without incidence on my end. He instructed me to reach out to Expedia to get my refund. I requested refund and was fully okay with losing the fee of the first night as long as I received my refund for the rest of the booking as I was told I would since I never got to check in or stay during my time in DC. I received an email stating that my refund request was denied entirely, despite the policy being for any cancellations or missed bookings the fee will be equivalent to the first night
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Erjona

Stayed 1 night in Aug 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

6/10 Okay

Angela

Liked: Staff & service, amenities, property conditions & facilities
I'll start with the 'dislike'. Everything in the room was clean but the carpet needed a vacuum badly. Its like the surfaces were dusted onto the carpet &then forgot to vacuum. I also ordered room service twice & was twice disappointed by the food considering the description & price & both times items were left off or not as described. The crab cakes tasted like & was the consistency of mushy cat food. Also, the parking rates are astronomically expensive. What I loved about Westin was the front staff. They made me feel so safe & welcome & helped me with any question I had & did so with a genuine smile. I had no worries for my solo trip knowing they were there. I loved the overall atmosphere as well & felt like the price was reasonable for all the amenities offered. I would stay there again but I won't spend money on room service or parking.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was a pleasure. Twice went to breakfast wait staff and food presentation is outstanding./ Coupons for meals weren't automatic.
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Ranjana

I need to get connected to a duty manager as I was charged twice for this stay.
Stayed 4 nights in Sep 2024

2/10 Terrible

Danedri

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Garth, Lake Worth

Liked: Staff & service
Staff was amazing. Haven’t recieved this level of service and professionalism from a chain hotel since covid. I’ll be back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brown,, Bonar Bridge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for sightseeing. All the major attractions are walkable from the hotel. Rooms were ok, average size and reasonably clean. Breakfast is ok, limited option for those with breakfast included in the room. Staff are friendly and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like restaurant service. Slow food delivery. Indifferent attitude of seating hostess. Acted like she was “annoyed” by having to seat us. We were there for 6 days and it never changed. Male manager was very attentive. Beautiful facility with a few challenging staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Akhilash

Stayed 3 nights in Aug 2024

10/10 Excellent

collin bryce

Stayed 5 nights in Aug 2024

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 2 nights in Sep 2024

8/10 Good

NICHOLAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The usual as expected from Westin: top-notch service, exquisite linens and beds, clean rooms, quality facilities. The location was wonderful with Thomas Square (across the street) and The White House nearby (about four blocks).
Stayed 4 nights in Aug 2024

10/10 Excellent

Lynn Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Your staff was all friendly and amazing! Will stay here again when we come back !
Stayed 4 nights in Aug 2024

8/10 Good

Wendy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vishaal

Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Stayed 1 night in Aug 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Byron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were bigger than I thought. Excellent customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Stayed 2 nights in Aug 2024