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Sun Palm Beach Resort

4.5 star property

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Photo gallery for Sun Palm Beach Resort

Private beach, white sand, beach bar
Terrace/patio
Outdoor pool
Resort view
Garden view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • On private beach
  • All inclusive
  • Pool
  • Air conditioning
  • Room service
$130
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
Jacaranda Road, Watamu
  • Watamu Beach
    ‪2 min walk‬
  • Prawn Lake
    ‪5 min drive‬
  • Ruins of Gedi
    ‪18 min drive‬
  • Malindi (MYD)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Superior Room, 1 Queen Bed, Garden View

  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed, Garden View

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

  • 344 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Sea View, Sea Facing

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed, Sea View, Sea Facing

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sun Palm Beach Resort

4.5-star Watamu resort with 2 restaurants
Spend the day playing on Sun Palm Beach Resort's private white sand beach then return to dine at one of the resort's 2 restaurants.
Sun Palm Beach Resort offers 50 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Some rates at Sun Palm Beach Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. After a day at the beach, enjoy amenities at Sun Palm Beach Resort like an outdoor pool and a children's pool.

Dining is available at one of the resort's 2 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers a garden and a terrace. Onsite self parking is complimentary.

Sun Palm Beach Resort has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Beach - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Sun Palm Beach Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: KES 20 for adults and KES 10 for children
  • 2 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • A beach bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Beach

Things to do

  • Art gallery
  • Children's pool
  • Library
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free supervised activities for children
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • On a private beach
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately KES 20 for adults and KES 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Sun Palm Beach Resort Watamu
Sun Palm Beach Resort
Sun Palm Beach Watamu
Sun Palm Beach
Sun Palm Beach Resort Resort
Sun Palm Beach Resort Watamu
Sun Palm Beach Resort Resort Watamu

Sun Palm Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 5 out of 34 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East Africa and costs under $100 a night for an exotic beachfront guesthouse, I really don't understand why people expect the hotel to be a 5 star resort in California (you want that, you need to expect to pay for it). That means that power is going to go off every now and then (they ALWAYS got it to come back reasonably quickly!), the food is going to be African and take a little while because everything is fresh and often made to order and there may be a few bugs (though we never saw ANY! they were always cleaning and we found everything to be exceptionally clean) I have been a social worker in East Africa for 16 years, and I can say the food is going to be a transition for anyone arriving in the country- it isn't hygiene related, it is just going to be rough for some people who are coming into a new continent with different bacteria. Whenever we host teams, even for the teams that choose to ONLY eat at nice guesthouses and snacks that they brought, people will always get sick.
Stayed 5 nights in Feb 2024

6/10 Okay

Anna

Had to change rooms 3 times as there were issues with ants and a/c not working. Don't go for all inclusive as food isn't great (except breakfast) pizza place onsite good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Guillermo

Liked: Staff & service, property conditions & facilities
Stayed 13 nights in Jun 2023

2/10 Terrible

Rebecca

Disliked: Cleanliness

4/10 Poor

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly and the pool was great. However we experienced issues at check in (not being placed in the room we booked), long power cuts and Wi-Fi issues

10/10 Excellent

Shirray

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

6/10 Okay

Dahir

Liked: Cleanliness, room comfort

nice hotel, but bad management

bad aircondition.. Food? careful
Stayed 1 night in Feb 2020

10/10 Excellent

Bart-Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly place

Sun Palm beach is really a great place to stay. As is Watamu! All staff were very (child)friendly. Only remarks would be the limited choice of food (non Italian alternatives were on the menu but not available during ou stay).
Stayed 9 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is not as shown on the website. It was a shabby room with black mold showing on the walls of the facility and in the outflow pipe to the AC. The bathroom is a mess, cracked vanity cracked and dirty molding on shower floor soiled by age tile floor. The room AC shut on and off many times during the hot tropic nights. The food started fine but later brought the gift of travelers disease (diarhea). This is not a 4 star hotel. The beach was 4 star. Who rates these resorts anyway? This was a most distressing stay after a 21hour flight. Expedia you should be ashamed and embarassed to represeent this resort.
Stayed 6 nights in Mar 2019

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort set on a fantastic beach.

We stayed at the Sun Palm for 3 nights as a family of 5. The staff were very welcoming and showed us around the resort and were very accommodating with our needs. The resort is set on a fantastic beach with clear water and an abundance of interesting island/coves to discover. The room was excellent, spacious and clean. The buffet food was good with plenty of options, including pancakes for breakfast and pasta station for dinner, which kept our kids happy. The restaurant on site was also excellent for choice. The hotel catered for their Italian guests but as English speakers we were not left out and every effort was made to ensure we were involved especially during the evening shows. Would return again for another fully enjoyable holiday.
Stayed 3 nights in Feb 2019

10/10 Excellent

Gabit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well rested

Hotel very much. late check out until 16.00 cost $ 40. bedding and towels changed daily. English speaking staff. the food in the general restaurant is of good quality, but a small cockroach crawled along one of the salads. The à la carte restaurant on the menu offers Japanese, Italian and Swahili dishes. we chose Japanese and were shocked. instead of miso soup, we were served warm water with soy and instant noodles from the bag. Tempuri were edible, instead of sushi, we were served 3-4 kinds of rolls with a minimum amount of fish. The chief of restaurants Mario apologized for our remarks and wishes and gave us a 10% discount for which he thanks. very much straining beach boys on the beach, do not lag behind you for anything. the job of protecting the beach is only to prevent the beach boys from entering the beach area of ​​the hotel, but they manage to impose their goods and services from there. but this is a problem of hotels all over the coast. in general, the hotel and its location is quite decent.
Stayed 3 nights in Dec 2018

4/10 Poor

Sanjay, Mumbai

Disliked: Staff & service, property conditions & facilities, room comfort

Very basic hotel , with no life

Had cockroaches in breakfast. Rest you can imagine... sad experience
Stayed 2 nights in Jul 2018

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there before the season opened so very few guests. Full menu range wasn’t yet available. Staff very attentive, sometimes overly enthusiastic to help. Beautiful setting, very helpful and friendly staff. Would go there again
Stayed 5 nights in May 2018

10/10 Excellent

Jonny, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view

A very warm welcoming from management and staff. The rooms are beautiful and the views are even better. Very close to other restaurants ands resorts. Tuktuks or motorbikes are the mode of transportation just walk to the front gate and hop on! Highly recommended.
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully located and maintained hotel within walking distance to Watamu's village center with a good choice of restaurants. I will and have recommended this hotel to friends and colleagues.
Stayed 13 nights in Dec 2017

8/10 Good

hugo, montreal

Liked: Cleanliness, property conditions & facilities, room comfort

Beautifuel and quiet

Quiet in a beautiful environment, nice swimming pool beautiful beach building is like the one we find in greece all white perfect for a family or in couple, you can swim in the sea on high tide
Stayed 2 nights in Nov 2017

4/10 Poor

Thomas

Disliked: Property conditions & facilities

Not as advertised

Booked a deluxe apartment with seaview. However, as it turned out the apartment was not an apartment, but a room in a house with a shared livingroom. Seaview was no -existent from the room.
Stayed 2 nights in Feb 2023

2/10 Terrible

Renaud

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
L'établissement se veut luxueux mais la base n'y est pas. La sute etait tres sombre, sans terrasse, et les rideaux sont tellemznt fin quavec les lumieres allumées tout le monde vous voit dans votre lit... Beaucoup de coupures d'eau et d'électricité. Pas d'eau chaude. La wifi n'est pas dans toutes les chambres. L'hôtel ne dispose pas de restaurant.
Stayed 3 nights in Feb 2023

2/10 Terrible

Francesca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura pessima e truffa!!! All'arrivo la prenotazione non c'era. Dopo aver contattato il servizio clienti, sono comparse le camere e ci è stato detto che era tutto a posto. Purtroppo non è stato così. Nelle camere non ha funzionato per giorni l'aria condizionata (nonostante diversi solleciti per sistemarla), l'acqua calda non è mai pervenuta. TUTTE le sere andava via la corrente e così non funzionava la pompa che tira acqua: non ci si lava . I ragazzi alla reception (senza uniforme, targhette di identificazione o altro) sono completamente spaesati e incapaci di dare una risposta concreta alle richieste di risolvere i problemi. La colazione altro tasto dolente: scarsa e di qualità pessima, con la sala sporca, l'omelette cotta su un fornello che dire incrostato è poco, e con gli ingredienti da poter aggiungere piazzati su un piatto tutti insieme alla rinfusa. La mancanza di organizzazione e di una gestione competente del luogo, evidentemente maltenuto, è lampante a questo punto. Il peggio si raggiunge dopo 4 giorni: ci dicono che non hanno ricevuto il pagamento delle stanze perchè gli account dell'hotel sono stati creati da un manager che non lavora più per loro da 5 anni e quindi non riescono ad accedere a prenotazioni e pagamenti. In modo estremamente arrogante e strafottente ci viene richiesto di pagare nuovamente tutto, perchè loro non hanno colpe e non hanno intenzione di fare nulla. Chiesto rimborso e fuggiti in un'altra struttura. ALLA LARGA!!!!

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War sehr schön alles wunderbar essen sehr gut Pool war zu warm weil Pumpe defekt war
Stayed 7 nights in Feb 2020

2/10 Terrible

Kalule

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Nov 2019

8/10 Good

Malena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Fantastic place and very good service. A lot of Italian tourists and the food served is typically Italian. We stayed at a lot of different places on our holiday and to spend 7-14 days at this place with only Italian food while in Kenya would not be ideal . The place is magnificent with nice and tidy rooms and comfortable beds. We spent New Years and had a wonderful dinner on the beach.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Struttura accogliente, in posizione vicina al centro di Watamu. Personale sempre gentile e sorridente. Ideale per trascorrere qualche giorno all’insegna del relax. Da migliorare: servizi igienici. Nota negativa a margine: prezzo troppo elevato per i pasti esclusi dalla tariffa all inclusive.
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è ben curata, con una grande piscina e la spiaggia affaccia nella baia dell’isola dell’amore che si raggiunge a piedi con la bassa marea. Il cibo è buono e abbondante e ogni sera organizzano uno spettacolo, oltre al beach volley e l’acqua gym con personale molto disponibile.
Stayed 6 nights in Aug 2019