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The hotel was very clean and the staff was incredibly kind! The one concern I have is regarding their smoking vs non smoking rooms. A friend booked a non-smoking room, which it was, however, it seemed like half of the floor was smoking and the other half not. The floor reeked of second hand smoke and it could be smelled through the room, though less potent. It was pretty potent. I would encourage the hotel to make the entire floor non smoking or figure out a way to fix the smell of the second hand smoke.

The most hospitable staff, especially the Japanese front desk staff! The rooms are well maintained, although I am not a fan of the strange, bouncy "tatami" floors (and the small dead roach in the bathroom area was a bit shocking). I love the drinks lounge with the gachagacha capsule machines. The meals were amazing and fun!

Solo stayed and the staff was proficient enough in English to help me with my stay. Room cleaning is every other day unless you request, which is no issue they always provide an extra set of towels on the door even if you request for no housekeeping. Free items like comb, toothbrush and toothpaste, bath towel for you to take at the front desk. Luggage forwarding is an option to send suitcase to next hotel for a fee. The coin laundry on 14th floor and you can monitor the progress of each machine to know when each machine is free to use or when yours is done as well

Great location near Chita Handa Station. Very nice staff and good breakfast.