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American Inn & Suites Waterford

3.0 star property

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Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Standard 1 King Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board
Lobby
Banquet hall

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included
$98
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
7076 Highland Rd, Waterford, MI, 48327
  • Alpine Valley Ski Area
    ‪9 min drive‬
  • Great Lakes Crossing Outlets
    ‪17 min drive‬
  • Pine Knob Music Theatre
    ‪19 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪52 min drive‬

Room options

View all photos for Standard King Non Smoking Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board

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  • Parking included
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About this property

American Inn & Suites Waterford

3-star Waterford inn with indoor pool
This inn features an indoor pool, a snack bar/deli, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and dry cleaning.
American Inn & Suites Waterford offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the inn include an indoor pool and a sauna.
American Inn & Suites Waterford features an indoor pool and a sauna. The inn offers a snack bar/deli. A 24-hour business center is on site at this 3-star property.

Wireless Internet access is complimentary. This business-friendly inn also offers a vending machine, gift shops/newsstands, and laundry facilities. Onsite self parking is complimentary.

American Inn & Suites Waterford has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Raised toilet seat (21 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 11:00 PM

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

American Inn & Suites Waterford Reviews

Reviews

5.8
Rating 10 - Excellent. 178 out of 1010 reviews
Rating 8 - Good. 207 out of 1010 reviews
Rating 6 - Okay. 172 out of 1010 reviews
Rating 4 - Poor. 183 out of 1010 reviews
Rating 2 - Terrible. 270 out of 1010 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Stacy, Highland

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in May 2025

4/10 Poor

Kaleen

Stayed 3 nights in May 2025

4/10 Poor

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst motel I've ever stayed at. The TV didn't work, there was no phone in the room, the ceiling looked like it had a recent water leak and the elevator was worse than a freight elevator. The motel name was nowhere on the building. When I asked the lady at the front desk to have someone come and look at the TV, after 2 1/2 hours no one had showed up. We were upgraded to a different room but it didn't change my opinion of the motel.
Stayed 1 night in May 2025

2/10 Terrible

Lauri

Disliked: Property conditions & facilities
Did not like anything. Run down building. Room was ok but run down. Outside door was not locked - lack of security. Inside door to hallway was broken, held together with a plastic tie-wrap. Horrible.
Stayed 2 nights in May 2025

2/10 Terrible

Martha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
WE checked out.
Stayed 2 nights in May 2025

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
Hotel smell like urine, nets in the hotel room Bathroom ceiling falling apart
Stayed 4 nights in May 2025

6/10 Okay

Angela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was good. Front desk was polite and helpful. But when we went to check in our room at 7pm our was being cleaned. I found this weird because we had a 3pm check in time. Again the girl at the front desk was helpful and assigned us a new room. This hotel is dirty and is in need of a deep clean.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Place was nothing like the photos. Absolutely terrible….don’t recommend for anyone. Will never stay again.
Stayed 2 nights in May 2025

6/10 Okay

Cindy

Disliked: Staff & service
Run down, needs tile, cracked walls, needs a lot of work
Stayed 4 nights in May 2025

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities, room comfort

Add is misleading. Not as nice as the photos look.

Does not look like the photos on the app. Tweakers in the front of the building. A random go-kart in the parking lot. Parked on the grass. At check in there was a tweaker trying to fight the front desk. The man behind the desk said he got caught smoking meth in the room, and wasn’t happy about the cleaning charge. My room smelled so bad of cigarettes, and didn’t have a jacuzzi tub, despite pre-paying for the room that had one. The door looked like it had been kicked in. No chain to lock the door. I left right there and found a new hotel. I still had to pay for my stay, and I will not be going back there. Remember to get your room insured in case an add on this app is misleading.
Stayed 1 night in May 2025

6/10 Okay

Bria

Traveled with partner
Super affordable and you get what you pay for, the staff is always super nice and accommodating
Stayed 2 nights in May 2025

6/10 Okay

Larry

Stayed 1 night in Apr 2025

4/10 Poor

Danialle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

pilar

Stayed 1 night in Apr 2025

4/10 Poor

Vernon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place is dated and looking run down. The hotel has a zero smoking policy but our room reeked for cigarette smoke very badly. I hate the smell of cigarettes. The pool has nasty looking cloudy water. The nice things were the carpet in the room was new looking and the sauna was excellent, but no pool to cool off in as previously noted.
Stayed 1 night in Apr 2025

2/10 Terrible

Christian

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

The whole city of Waterford had a Fiesta last nite

Stayed 1 night in Apr 2025

4/10 Poor

Mark

Disliked: Amenities
It is in a good location for what I needed. The hallway smelled like a Chinese kitchen. In my room the TV did not work, the entrance light didn’t work and the microwave must’ve been an eight hundred watt, as only half of the popcorn popped.
Stayed 1 night in Apr 2025

4/10 Poor

Allison

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place could be the setting of an Eli Roth movie. If I was by myself, I would have left immediately. The place smells like stale cigarettes and regret. For some ungodly reason, there was a “birdcage” in our room that looked like it had been repurposed for humans. The bathroom looked like it had been hosed down after a slaughter. DO NOT GO!!
Stayed 2 nights in Apr 2025

4/10 Poor

Carey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has improved it's lobby and gotten rid of the gross 1980's carpeting, but still reeks of cigarette smoke. The room itself seened under construction. They tried to hide a bare spot on the wall with a chair, the inside of the bathroom door was nasty and the freezer was iced over with food spilled in it. All in all unacceptable. Should not have stayed the night, but checked out after the 1st night when we were going to stay for 2 nights.
Stayed 2 nights in Apr 2025

4/10 Poor

Suzan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Due to room condition we didn’t stay at the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Linaya

Stayed 1 night in Apr 2025

4/10 Poor

Nicole

Stayed 1 night in Apr 2025

4/10 Poor

Timothy

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very tired. The room had obvious water damage on the ceiling and walls. I did not expect much for the price, but it was in rough shape.
Stayed 1 night in Apr 2025

4/10 Poor

Lorenzo

Liked: Cleanliness
Disliked: Staff & service
I’ve stayed here before and under most circumstances would probably do so again. I’ve stayed at worse places. But a bad experience is making me rethink it. I’m a musician and sometimes have late rehearsals in the area and will book a motel for a day or two if I’m too tired to drive home. Today, I was having an issue with a knee so decided to
Stayed 1 night in Apr 2025