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Comfort Inn & Suites Independence

2.5 star property

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Photo gallery for Comfort Inn & Suites Independence

Exterior
Indoor pool
Lobby
BBQ/picnic area
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping
$128
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
2100 Swan Lake Boulevard, Independence, IA, 50644
  • Place, Heartland Acres Agribition Center
    ‪5 min walk‬
  • Place, Lost Island Waterpark
    ‪21 min drive‬
  • Place, University of Northern Iowa
    ‪31 min drive‬
  • Airport, Waterloo, IA (ALO-Waterloo Regional)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Super 8 by Wyndham Independence IA
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 176 reviews
Super 8 by Wyndham Independence IA

About this property

Comfort Inn & Suites Independence

Independence hotel with indoor pool
An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites Independence offers 62 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Independence features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary.

Comfort Inn & Suites Independence is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Independence
Comfort Inn Independence

Reviews

Comfort Inn & Suites Independence Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 204 out of 361 reviews
Rating 8 - Good. 104 out of 361 reviews
Rating 6 - Okay. 33 out of 361 reviews
Rating 4 - Poor. 8 out of 361 reviews
Rating 2 - Terrible. 12 out of 361 reviews

Reviews

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shayhann

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen, Maxwell

Stayed 1 night in Aug 2025

10/10 Excellent

Latoya, Independence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tammy was amazing, she made check-in smooth and easy. My room was clean and cozy.
Stayed 2 nights in Aug 2025

2/10 Terrible

KELLY

Stayed 2 nights in Aug 2025

4/10 Poor

James

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Could of been cleaner
Stayed 2 nights in Aug 2025

2/10 Terrible

Kathy

Disliked: Property conditions & facilities
This hotel is getting rather run down, and we had numerous issues with our stay. First disappointment was the fact that our door lock stuck EVERY SINGLE TIME we tried to use it. It would take anywhere from 5-20 swipes before the door would finally open. Informed the front desk, and they said, yeah, it does that - try pushing the handle up instead of down (that did not help). Extremely frustrating when you're just trying to open your door! Secondly, we had NO television for the 4 full days we were there. They have Direct TV, and I know that they should have been able to get it up and running within that timeframe. Pretty boring sitting in the room in the evening with no TV. Independence does not exactly have a thriving night life, so not a lot of options to pass time. Again, we were there for 4 days, and there was absolutely NO housekeeping service. We had to ask for clean towels, had to ask for toilet paper for the room, and the trash can was overflowing at the end of 4 days. I would have at least expected the bed to be made and the room to be refreshed daily. We have stayed at this location in the past and had no issues, so I don't know if there is new ownership or what the issue is, but we will most likely find somewhere else to stay the next time we are in town. It's a shame, because this hotel used to be nice.
Stayed 4 nights in Aug 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, the bed was comfortable and it was nice that they have breakfast available.
Stayed 1 night in Aug 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Eric and Paula

Traveled with family
Disliked: Staff & service, room comfort

Country Inn and Out

Limited tv channels, we were going to connect to Netflix however there was no wifi accessibility for it. We went to the pool area to relax in the hot tub, there wasn't one. The staff did accommodate the one extra pillow when I asked for PILLOWS,
Stayed 1 night in Aug 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon Lea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Kaylene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Had trouble with the TV in our room. Worked to get it fixed, but we ended up moving to a different room when it couldn’t be fixed.
Stayed 1 night in Jul 2025

10/10 Excellent

Kasondra

Stayed 2 nights in Jun 2025

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs improvement

Came to stay to visit family for the 4th of july. Stayed in room 226, the bathtub didnt drain, no one cleaned our room the entire time we were there, had to ask for new towels and toilet paper, came back to the room only to find out it was still open because the door didnt latch correctly. Once you open from the inside, you have to remember to turn the handle again to get the latch unstuck so the door will then lock behind you.
Stayed 4 nights in Jul 2025

4/10 Poor

Randi

Stayed 2 nights in Jul 2025

8/10 Good

Christi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Laurel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay. We were just passing through on a trip with two grandsons. They loved having a pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

8/10 Good

Mary

Stayed 2 nights in Jun 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice facility Except shower.. shower head us so high you can't move it & spray was hard so was getting all over floor of bathroom. The shower curtain does not keep water in as it slides down bar to center & won't jeep water from going outside when assistance is needed in the shower.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 1 night in Jun 2025