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ibis Brussels Waterloo

3.0 star property

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Photo gallery for ibis Brussels Waterloo

Miscellaneous
Exterior
Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board
Terrace/patio
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
The current price is $95
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
Boulevard Henri Rolin 5a, Waterloo, 1410
  • Place, Wellington Museum
    ‪8 min walk‬
  • Place, Walibi Belgium
    ‪25 min drive‬
  • Place, La Grand Place
    ‪31 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪26 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Double Room

7.6 out of 10
Good
(8 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About this property

ibis Brussels Waterloo

3-star Waterloo hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Ibis Brussels Waterloo offers 100 accommodations, which are accessible via exterior corridors and feature safes and portable fans. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Ibis Brussels Waterloo is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Brussels Waterloo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator (71 inch wide door)
  • Smooth flooring in room

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.4 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - BE 0437 307 276
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Ibis Brussels Hotel Waterloo
Ibis Brussels Waterloo
Ibis Waterloo
Ibis Waterloo Brussels
Waterloo Ibis
ibis Brussels Waterloo Hotel
ibis Brussels Waterloo Hotel
ibis Brussels Waterloo Waterloo
ibis Brussels Waterloo Hotel Waterloo

ibis Brussels Waterloo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 185 out of 573 reviews
Rating 8 - Good. 257 out of 573 reviews
Rating 6 - Okay. 99 out of 573 reviews
Rating 4 - Poor. 27 out of 573 reviews
Rating 2 - Terrible. 5 out of 573 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Very comfortable and clean. I would suggest bed bug covers on the mattress for protection. Although I didn't see any bugs, you never know. Also, I wish there had been a way to heat up a cup of water for myself in the room.
Stayed 1 night in Jan 2026

10/10 Excellent

Tarlach

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Staff were helpful. Didn’t avail of breakfast nor use the bar
Stayed 2 nights in Dec 2025

8/10 Good

andrei

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my one-night stay! The space was cozy, the staff was kind, and I felt very comfortable from the moment I arrived.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2025

6/10 Okay

Lakeva

Liked: Cleanliness, staff & service
Staff was friendly and helpful. Room was cold.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good experience, I will come back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Vince

Stayed 1 night in Sep 2025

10/10 Excellent

Eileena

Stayed 2 nights in Aug 2025

4/10 Poor

Ramin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was clean and in a convenient location, but overall felt very basic and minimal. While I wasn’t expecting luxury, I was surprised that even simple amenities like a coffee maker were missing from the room. If you’re just looking for a place to sleep and don’t mind a very standard, no-frills setup, it might work. But for the price, I expected a bit more comfort and attention to detail.
Stayed 1 night in Jul 2025

6/10 Okay

Margarita

Traveled with family
Disliked: Amenities
Loved the staff - very helpful especially Saad the bartender. Showed us how to navigate the bus and train schedules and gave us great suggestions on places to eat. Only drawback was no air conditioning. Coming from the US- it’s something we are not used to which made it difficult to sleep the first few nights. Saad was able to get us another fan which made things better
Stayed 4 nights in Jul 2025

10/10 Excellent

Antony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite hotel.. easy to park a truck, good dining options
Stayed 1 night in Jun 2025

4/10 Poor

Katherine

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hallway carpet is dirty and stained. There was a lingering odor in the whole hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Annemieke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and well experienced.
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel cheap a cheerful
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to the team for great customer service.
Stayed 9 nights in Feb 2025

8/10 Good

Daniel

Stayed 1 night in Dec 2024

8/10 Good

Ciaran

Liked: Staff & service, room comfort

Nice hotel overall

Nice hotel and nice selection at breakfast. Some of the linen had stains and there wasn’t even tea and coffee to have in the room. It was a bit sparse all in all.
Stayed 1 night in Mar 2025

10/10 Excellent

Sadri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Sam

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The room stunk of cigarettes. When I checked in the window was wide open…it was just below freezing outside so the room was cold. I reported the smell and their fix was…to open the window again while I was out of the room
Stayed 2 nights in Feb 2025

2/10 Terrible

Waqas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty rooms - used room- unprofessionally

we checked in they gave us dirty room , after that’s reception guy stand us for 35 minutes to give other room very racist , we came through more than 300 miles , very uncomfortable un professional never came back again very very disappointed
Stayed 1 night in Dec 2024

8/10 Good

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always comfortable and clean
Stayed 4 nights in Dec 2024

10/10 Excellent

Jenniffer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional!

Pedro at the reception was AMAZING and KIND. He help us with everything we needed it specially to arranged transportation to the city. He was really the main reason we love our stay at this hotel. The rooms was clean and comfortable for 3 people , there are different things like restaurants and shopping options around. But you are really far away from the city of Brussels, the airport or the train station. Breakfast was very good as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here on a solo trip from London and as a girl in her twenties, far from the city of Brussels l, I was anxious of what to expect. This hotel has the kindest hotel staff I’ve ever met. They are super warm and welcoming and were always genuinely concerned about what I did every day. I speak French too but everyone speaks English very well. The food I always had was always fresh. My room was always clean, however they do change the sheets every other day unless you make a specific request for a daily change. Ensure to leave your room at 11ish to guarantee your room being cleaned as I’ve seen the cleaners leave as early as 12:30. During my stay I took one straight bus (W) to Brussels. It’s a very straightforward journey and there are shops and a big supper market nearby. 11/10 experience. Highly recommend and I hope to return.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A no frills hotel that’s clean, convenient and very helpful staff. Very good location, walking distance to most places in Waterloo. Breakfast is good as well. It’s best to seek dining options outside the hotel, but the bar is always open.
Stayed 2 nights in Nov 2024

6/10 Okay

Ken

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Not the most comfortable hotel room

Noises room and shower was hot then cold
Stayed 1 night in Nov 2024